NBS going Live in my area next friday..

watty

So payment tarrif is called "NBS broadband".

But what terms and conditions? Just the regular 3 Terms?

GEasy

watty wrote: »

So payment tarrif is called "NBS broadband".

But what terms and conditions? Just the regular 3 Terms?

http://www.three.ie/pdf/NBS_smallprint.pdf

I think that should cover it

watty

I have that. It contravenes the agreement between 3 and NBS.

4. Variations to your agreement or prices
4.1 We may vary any of the terms of your
agreement, on the basis that we will let you
know at least one month in advance if we decide
to make any variations to your agreement which
are likely to be of detriment to you.
You can end the agreement for such variations
as explained in Section 10. Subject to the above,
you will not be able to end the agreement if
such variation or increase is due to changes to
the law, government regulation or licence which
affect us. If you carry on using 3 Services after
the variation commences, you will be deemed to
have accepted the variation.

and

5.12 We may:
(a) change or withdraw some, or part, of the 3
Services from time to time. This may be because
of changing technologies, obsolescence, new
or different product features, changing content
providers or the need to remove, replace or
modify content. Subject to Section 4 you can end
the agreement if this variation is likely to be of
detriment to you as explained in Section 10, and
(b) also determine how 3 Services and the
Connection are presented and delivered to
the Device, the Equipment or are otherwise
made available to you. We can change the way
they are presented, delivered or otherwise
made available to you at any time. Upon thirty
(30) days notice you agree to allow 3 or its
contractors reasonable access to your Site for
the purposes of replacing the Equipment with
a Device and SIM. Any change to the means by
which we provide the Service to you shall not
materially adversely affect our standard service
levels.

Apart from the Repeater and Satellite stuff, all standard 3 contract stuff till we get here:

Deployed Retail End User Service Level Agreement – version 1
National Broadband Scheme Service Level Agreement
This Service Level Agreement (“SLA”) is between Hutchison 3G Ireland Limited (“3”) and the Customer of 3’s Services
sold under the National Broadband Scheme (“the National Broadband Scheme”).
3 and the Customer have agreed to enter into a Customer Agreement for the supply of Services by 3 to the
Customer.
This SLA is intended to identify and define service and support levels provided to the Customer by 3.
Capitalised words and terms in this SLA shall have the meaning given to them in the National Broadband Scheme
Terms and Conditions unless specifically defined in this SLA, including at paragraph 5 of this SLA (Definitions).
This SLA will be valid for the duration of the Customer Agreement.
1. Broadband Service Overview
The Services are broadband services to be supplied by 3, under the terms of the Customer Agreement enabling
Customers to access the internet
2. Services Summary of Commitments
2.1 Service Availability
Target Service Availability for the Services is 98.5% over a calendar year. Service Availability of 98.5% equates
to 131.49 hours or approximately 5.47 days downtime during a calendar year.
2.2 Service Performance
Table 1 sets out the minimum specification Service that applies to 3’s Customers availing of the Services
by means of a Device. Table 2 sets out the minimum specification Service that will apply to 3’s Customers
availing of the Services by means of the Equipment (satellite), and in each case against which Service
Performance is measured.

Minimum Service provided by a Device
1 Minimum download speed – minimum speed in Mbps that files are 
downloaded by a Customer from the Internet at 3’s ISP.  
1.2 Mbps
2 Maximum contention ratio – maximum number of Customers that may be 
sharing the Service at any one time. 
36:1
3 Minimum upload speed – minimum speed in which files are uploaded by 
a Customer to the Internet at 3’s ISP.
200Kbps
4 Always On [Yes / No] Yes
5 Minimum Data Cap (Uncharged) 15GB – Data Cap (Uncharged) 
12GB download, 3GB upload
6 Latency – The maximum round trip delay of a packet (ms) from the 
Customer to the Internet and back.
~120ms

I don't believe that the technology can be assured to meet those conditions. If you get less than that, then 3 have broken contract with you and with NBS. Complain to Analysis Mason
Always on is a LIE. It isn't and inherently can't be.
1.2Mbps and 120ms is impossible to g'tee on 3G/iHSPA.

But in your contract 3 appears to be able to vary you from those specs on 1 month notice, or possibly at any time.

Sponge Bob

Haddockman wrote: »

Oh? Are there penalties for moving a NBS dongle?

From Lakeskeanes link

Limitation of 3 Services
5.13 We will always try to make 3 Services available
to you in accordance with the service levels set
out in the service level agreement. However, 3
Services are only available in accordance with
the service levels within 3’s National Broadband
Scheme coverage area at the address of your
residence or your business supplied by you to
us at the time of your application for 3 Services.
For more information about coverage visit our
website.

Now this didn't matter too much when the cap was 15gb for all but from the 1st of June you really must keep the dongle in your home area or possibly face €50 a GB surcharges if you breach the address lock.

GEasy

not bad eh?:D

watty

That just means no-one else is using it.

We will see in 3, 6, 9 and 12 months.

Only TEN simultaneous users in your area and it will be < 0.25Mbps.

GEasy

GREAT! I'm the only person living in the ED. I have the cell all to myself.:D

whats with all the pessimism on this thread. :rolleyes:

Our man in Havana

I am sick of the constant 3/NBS propaganda leaflet drops in my area. There must be no suckers biting.

BTW it is easy to get those speeds at 1.45am. Try that again at 8pm on weekday.

GEasy

Well still goin strong. And that was done tonight at 20:19 . Must be one of a lucky few judging by other posts