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Broadband Change - UPC or Magnet?
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14-05-2010 10:17pm#1Hi all,
Have been a UTV customer for the past 5+ years. Currently on the 7mb package.
Top be fair, always good to deal with if I ever had a problem and very steady service. Get the following like clockwork, day or night..Paying €49 a month...
But I'd like to change so I can download movies from iTunes quicker and move them then to Apple TV say hooked up to the Television.
We're with UPC already so the 20mb package is €32.
25mb with Magnet €54.
But I'm put off with the reports from many UPC customers on their broadband...dropped connections, crap service etc. Whereas Magnet seems to come off well, very reliable and you have to really search for threads on here to find mentions of them which I would say is a good sign?0
Comments
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A lot of the UPC problems here come from the firewall being turned on full by default on the UPC combined router and modem.
This causes packet loss and other problems.
Turning off the firewall gives me these results.
By the way your turn off the router firewall not you PC firewall.;)
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I got UPC installed roughly a month ago, fine in the beginning then after 1800 it fell on its arse! but after threads and calls and a formal complaint it was sorted fairly lively. Although I don't think my complaints and calls rectified the problem as apparently it was a swords issue and going by what the threads are saying a lot of folks did get thier BB connections fixed. Mine has been fine ever since.
The only thing I would say is if you do call the cust service team you will need to extend your patience levels as they wear thin very quickly. But eventually you will get folks of an intelligent and helpful manner.
Also If you do elect to go with UPC, go straight to the router page and as another user suggested, disable the firewall and IP flooding.
Suffice to say I would say take a chance on UPC (try to forget the whole chorus /ntl thing). For the service the price is quite reasonable.
Oh one more thing my upload is supposed to be 3mb, rarely goes above 1.2mb, I don't upload that much so if that is something that would bother you, take note.
Regards
John
My stats at the moment
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A lot of the UPC problems here come from the firewall being turned on full by default on the UPC combined router and modem.
This causes packet loss and other problems.
Turning off the firewall gives me these results.
By the way your turn off the router firewall not you PC firewall.;)
How do I turn off the router firewall?0 -
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I got UPC installed roughly a month ago, fine in the beginning then after 1800 it fell on its arse! but after threads and calls and a formal complaint it was sorted fairly lively. Although I don't think my complaints and calls rectified the problem as apparently it was a swords issue and going by what the threads are saying a lot of folks did get thier BB connections fixed. Mine has been fine ever since.
The only thing I would say is if you do call the cust service team you will need to extend your patience levels as they wear thin very quickly. But eventually you will get folks of an intelligent and helpful manner.
Also If you do elect to go with UPC, go straight to the router page and as another user suggested, disable the firewall and IP flooding.
Suffice to say I would say take a chance on UPC (try to forget the whole chorus /ntl thing). For the service the price is quite reasonable.
Oh one more thing my upload is supposed to be 3mb, rarely goes above 1.2mb, I don't upload that much so if that is something that would bother you, take note.
Regards
John
My stats at the moment
Thanks John, some good advice there. I'll go with UPC as the price is very good indeed for the speed etc.0 -
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