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Experience with UPC

  • 16-05-2010 5:00am
    #1
    Registered Users, Registered Users 2 Posts: 1,190 ✭✭✭


    Currently with eircom and i admit the packages look great but the usage policy is scaring me away to be honest. Now i realise most companies have a policy that covers everything to be safe (hell i must read eircom's one day) but i'd rather get some feedback if i can first. I just want to say straight up that i do torrent and i also have been known to to do random port scans (see below). What is considered excessive bandwidth?

    Feel free to bash me on my quoting of some of these out of context if I've misunderstood that context. Has anyone had any issues yet?

    For a start
    Transmission of e-mail to any person containing offensive or abusive language
    If you exceed your monthly data transfer allowance as determined by UPC, in our sole judgment, UPC may take any of the following actions, or any combination thereof:
    Impose a charge of 3 cent per megabyte or part thereof for exceeding your data transfer limit; and/or
    Suspend your access to the services for one month, with your monthly fee remaining the same
    You must not connect more than three (3) PC’s to the Broadband Services at any one time. You are permitted to use routers and the connection of a dedicated hardware router or firewall shall not be considered a PC for the purposes of this section.
    (I'm hoping what they mean here is directly into their router and that you can distribute those connections further using your own router or switch etc)
    Please note that should we receive any complaints about any server that you may be running that your Internet access may be suspended without notice pending further investigation.
    You must not use the Services to carry out Port scanning/probing
    is includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorised to access, or probing the security of other networks (such as running a SATAN scan or similar tool);
    You shall not post, publish, transmit, link to, otherwise make available, re-transmit or store material on or through any UPC systems, services or products, and/or undertake any activity, which (......)
    Is threatening, obscene, indecent, defamatory, or blasphemous or is calculated to incite hatred against any ethnic, religious or other minority or is otherwise calculated to adversely affect any individual, group or entity
    . You must not use, nor allow anyone else to use the Services to provide Internet Protocol services to the Internet populace as a whole, including other UPC users. Internet Protocol services includes, but is not limited to, HTTP, games, telnet and FTP services. However, you may provide Internet Protocol services from your computer for personal use.
    Basically saying there you can't host web servers, game servers ftp etc. It goes on to say personal for example is
    running of an authenticated FTP service to enable you to access files on your home


Comments

  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,501 Mod ✭✭✭✭Cabaal


    Hosting web servers on any home ISP service is against the T&C's in ther VAST majority of cases, if you want to host a ftp server or something pay for it elsewhere...you#ll get a more suitable service then hosting it on your own cable connection.

    As for the rest of what you've quoted, with the exception of the "three pc's" section its all pretty standard in ISP T&C's...have you actually even read Eircom's T&C's?

    You can read them at http://www.eircom.ie/bveircom/pdf/BBStandardTandCsv2.pdf

    Lets see so some stuff from their T&C's
    8.4 eircom does not provide defined service levels for this service.
    2.3 The Facility is available at different levels. Each level has a particular
    bandwidth and a monthly upload and monthly download limit. The Customer
    shall select the level of the Facility it wishes to avail of and shall inform eircom
    of its selection. The Customer agrees to be bound by the Monthly Upload and
    Monthly Download Limits attaching to its selected level of the Facility. In the
    event that Customer usage exceeds the download/ upload limits attaching to
    its selected level of the Facility, eircom may, without prejudice to its right to
    charge the Customer for the excess usage in accordance with the
    Regulations, request the Customer to select a level more appropriate to its
    usage. In the event of the Customer refusing or neglecting to select an
    alternative level of the Facility, eircom may, upon due notice, terminate the
    provision of the Facility to the Customer. Customers who have 12Khz pulse
    monitoring on their line and request The Facility will have the 12Khz Pulse
    monitoring removed automatically.
    5.2 Customers may not use the Facility to engage in activities, which cause
    or,in the reasonably held opinion of eircom, are liable to cause disruption or
    denial of service to any Internet customer or Internet user.
    5.3 Customers may not use the Facility to create, host or transmit offensive or
    obscene material, or engage in activities, which are likely to cause offence to
    others on any grounds including, but not limited to race, creed or sex.
    5.4 Customers may not use the Facility to create, host or transmit material,
    which is defamatory.
    5.5 Customers may not use the Facility to create, host or transmit material,
    which infringes the intellectual property rights including, but not limited to, the
    copyright of another person or organisation.
    5.6 Customers may not use the Facility to engage in activities, which infringe
    proprietary rights in any software.
    5.7 Customers may not use the Facility to engage in activities, which
    compromise the privacy of others.
    5.8 Customers may not use the Facility to engage in activities, which
    adversely affect the integrity of computer based information.
    5.9 Customers may not use the Facility to transmit unsolicited commercial or
    advertising email material either to other customers or to other organisations
    connected to other networks, if the transmission of such material causes or is
    likely to cause nuisance and/or annoyance or is transmitted without the
    consent of the recipient.
    5.10 Without prejudice to the foregoing, the Facility may only be used by
    Customers in accordance


    Oh and............http://www.eircom.net/policy/
    4.1 The Customer is responsible for obtaining, installing and maintaining suitable equipment, communication lines and services necessary to access and use the eircom net Service. Customers must ensure that equipment (whether supplied by eircom, eircom net or a third party) drops the connection and that only intended connections are being made.

    4.2 eircom net shall have no liability to the Customer whether in contract, tort or otherwise (including any liability for negligence) arising from the selection and use of an inappropriate POP or Dial-Up Number by the Customer or the overwriting of any existing setting or the deletion of any file from the Customer's Web Space Allocation. Under no circumstances will eircom net make refunds for the selection and use of an inappropriate POP or Dial-Up Number.

    4.3 The Customer shall be responsible for discharging the cost of technical support provided by or on behalf of eircom net, including the cost of any call to eircom net 's Technical Support Desk, at such rates as specified by eircom net.

    4.4 eircom net services may not be used for any activity, which contravenes the laws of Ireland, or any other applicable jurisdiction.

    4.5 Customers may not use eircom net services to seek to gain unauthorised access to eircom net facilities, services or resources or to the facilities, services or resources of connected networks.

    4.6 Customers may not use eircom net services to engage in activities, which waste eircom net resources (people, networks, computers and financial).

    4.7 Customers may not use eircom net services to engage in activities, which cause or are liable to cause disruption or denial of service to any eircom net customer and any user of the eircom net service.

    4.8 Customers may not use eircom net services to create, host or transmit offensive or obscene material, or engage in activities, which would cause offence to others on the grounds of, amongst other things, race, creed or sex.

    4.9 Customers may not use eircom net services to create, host or transmit material, which is defamatory.

    4.10 Customers may not use eircom net services to create, host or transmit material, which infringes the intellectual property rights of another person or organisation including, but not limited to, copyright and related rights, database rights, trade marks, industrial designs and patents.

    4.11 Customers may not use eircom net services to engage in activities, which infringe proprietary rights in any software.

    4.12 Customers may not use eircom net services to engage in activities, which compromise the privacy of others.

    4.13 Customers may not use eircom net services to engage in activities, which would destroy the integrity of computer-based information.

    4.14 Customers may not use eircom net services to transmit unsolicited commercial or advertising material either to other customers or to other organisations connected to other networks, if the transmission of such material causes or is likely to cause annoyance to the recipient.

    4.15 Customers may not use eircom net services to transmit unsolicited or bulk email either to other customers or to other organisations connected to other networks, if the transmission of such material causes or is likely to cause annoyance to the recipient.
    4.17 eircom net reserves the right, to take any action it deems appropriate when dealing with third party content, which whilst not necessarily illegal, is none-the-less considered by eircom net, on reasonable grounds, to be inappropriate and deliberately calculated to cause unreasonable anxiety, inconvenience or stress to others.

    4.18 eircom net informs its Customers that it may from time to time receive notices from www.hotline.ie requesting the removal of specified material from web sites or newsgroups hosted on its services and providing that it is reasonable to do so eircom net must comply with such notices within a reasonable time.

    4.19 You must not gain or attempt to gain unauthorised access to any computer systems for any purpose, including accessing the Internet. You must not run Port Scanning software which accesses remote machines or networks, except with the explicit prior permission of the administrator or owner of such remote machines or networks. A Customer who intends to run a Port Scanning application on the eircom net network must provide eircom net with a copy of the written consent received from the target of the scan authorising the activity. This must be supplied to eircom net prior to the application being run.

    4.20 During the initial registration process for the Service, eircom net may send a file to the Customer's computer to configure the Customer's computer with the correct settings for the Service. The Customer acknowledges and agrees that the said file will change the Customer's default Internet settings to those of eircom net.

    4.21 eircom net may supplement or make changes to its rules of operation, access procedures, security procedures and standards for Customer equipment;

    4.22 eircom net may change the type and location of the system equipment, facilities and software used by eircom net in providing the Service;

    4.23 eircom net may modify, withdraw or restrict the availability of the Service;

    4.24 eircom net accepts no responsibility for minors using the Service; and
    6. Intellectual Property and Right to Use
    6.1 You acknowledge that all copyright, trademarks and all other intellectual property rights in any material supplied as part of the Services shall remain vested in our licensors or us. You acknowledge that you are permitted to use this material only as expressly authorised by our licensors or us and may not copy, reproduce, transmit, distribute or create derivative works of such material without express authorisation.

    6.2 The material and content contained within eircom net and the Services is for your personal use only and you agree not to (and agree not to assist or facilitate any third party to) distribute or commercially exploit such material and content. If you become aware of any such distribution or commercial exploitation, you will let us know immediately.

    and your worried and UPC's Terms & Conditions? :)

    To be honest I'm curious why your doing port scans on IP ranges for...unless you plan on connecting to something thats open yet you don't have permission to do so you shouldn't be doing this...accordingly if your caught your account should be terminated or suspended and its only right.

    Bit torrent itself is of course fine, however if your downloading copyright material and your caught then rightly your account should be terminated/suspended. Your very foolish to also even go down the road of admitting to this.


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Transmission of e-mail to any person containing offensive or abusive language
    They don't monitor your email. It's only if someone took legal/civil action against you in relation to such emails and a court order was given to have your email checked etc. Basically, if you are legally convicted of using email to harass someone etc, they can terminate your account.
    If you exceed your monthly data transfer allowance as determined by UPC, in our sole judgment, UPC may take any of the following actions, or any combination thereof:
    Impose a charge of 3 cent per megabyte or part thereof for exceeding your data transfer limit; and/or
    Suspend your access to the services for one month, with your monthly fee remaining the same
    If you have the most expensive subscription, then they have a 'fair use' policy of 250gb combined upload/download bandwidth per 30 days (not per month). I've gone waaaay over this on several occasions and only got told once by their support desk to reduce it. They were quite nice about it.
    You must not use the Services to carry out Port scanning/probing
    There are few genuine reasons for port scanning, so they may actually take action against you for this. However, it most likely wouldn't occur unless someone actually complained about port scanning coming from your IP.

    is includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorised to access, or probing the security of other networks (such as running a SATAN scan or similar tool);
    Erm, simply means no hacking.
    You must not use, nor allow anyone else to use the Services to provide Internet Protocol services to the Internet populace as a whole, including other UPC users. Internet Protocol services includes, but is not limited to, HTTP, games, telnet and FTP services. However, you may provide Internet Protocol services from your computer for personal use.
    This is referring to a commercial service. For personal use it's fine.
    running of an authenticated FTP service to enable you to access files on your home
    You'd have to ask them about this. Seems a little over-the-top. However, there are other ways to access files on your home pc without using FTP, so it's not a big issue.


  • Registered Users Posts: 168 ✭✭php-fox


    Without reading the above T&C, I can say that I'm with UPC for over a year now on a 30mb package. It's unlimited. It is always up. It's mentally fast - the fastest in Ireland.

    So, go for it.


  • Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    well whos going to follow them t&c anyways its like internet police i dont care what i send or rite in any messages transmitted tru my ISP ive never been chased for all the language i use in my msn messages and emails in fairness its none of ther business what i talk about privately to my firends


  • Registered Users, Registered Users 2 Posts: 3,207 ✭✭✭hightower1


    jay93 wrote: »
    well whos going to follow them t&c anyways its like internet police i dont care what i send or rite in any messages transmitted tru my ISP ive never been chased for all the language i use in my msn messages and emails in fairness its none of ther business what i talk about privately to my firends

    Actually it is their business, for instance if the gardai had knowledge of a kiddie p**n website you were running arranging grooming of kids then the t&c's allow the isp to release ip information of your connection to them with no repercussion for an ISP.

    Most terms and conditions that seem odd are really only there in the once in a blue moon instance which I mention above but they still need to be in place in case they do occur. Like boards.ie membership , internet access isnt cart blanch to do what you want when you want.


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  • Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    hightower1 wrote: »
    Actually it is their business, for instance if the gardai had knowledge of a kiddie p**n website you were running arranging grooming of kids then the t&c's allow the isp to release ip information of your connection to them with no repercussion for an ISP.

    Most terms and conditions that seem odd are really only there in the once in a blue moon instance which I mention above but they still need to be in place in case they do occur. Like boards.ie membership , internet access isnt cart blanch to do what you want when you want.

    ok i agree with u on the fact of kiddie porn sites that they have to be watched out for
    but something like this: Transmission of e-mail to any person containing offensive or abusive language

    what the hell ?? do they read our emails now or something ??wat if i was jokin with my friends and added a so call bad word in there my service could be suspeneded or cancelled with UPC over this ??thank god im not with them then :confused::confused:


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    jay93 wrote: »
    ok i agree with u on the fact of kiddie porn sites that they have to be watched out for
    but something like this: Transmission of e-mail to any person containing offensive or abusive language

    what the hell ?? do they read our emails now or something ??wat if i was jokin with my friends and added a so call bad word in there my service could be suspeneded or cancelled with UPC over this ??thank god im not with them then :confused::confused:

    Somebody would have to make a complaint against you saying that your emails where offensive/abusive. And they'd have to provide some proof. UPC then reserves the right to confirm by checking your emails. Standard practice with just about every email provider as far as I know.

    UPC don't have people sitting around monitoring people's emails.


  • Registered Users, Registered Users 2 Posts: 3,207 ✭✭✭hightower1


    jay93 wrote: »
    ok i agree with u on the fact of kiddie porn sites that they have to be watched out for
    but something like this: Transmission of e-mail to any person containing offensive or abusive language

    what the hell ?? do they read our emails now or something ??wat if i was jokin with my friends and added a so call bad word in there my service could be suspeneded or cancelled with UPC over this ??thank god im not with them then :confused::confused:

    Like I said most t&c's that would seem "odd"? Are really only there for the once in a blue moon instances like the example I gave previously.
    Another in ref to your email question would be perhaps if you were sending death threats to say Brian Cowen, leaving threatening voice mails, stalking him and saying you were going to plant a device at his house..... this clause would allow UPC to release any or all emails to the authorities if requested with no repercussion to themselves.

    If any ISP had people to read every single mail sent by their domain every singe day could you imagine the work force needed to accomplish this for once single day?! No ISP will do this .... but like I said they have clauses like this to cover themselves.


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