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getting files off WD Passport

  • 19-05-2010 1:48pm
    #1
    a_ominous
    Registered Users, Registered Users 2 Posts: 795 ✭✭✭


    Hi
    I have a 500GB Western Digital Passport drive. This is a USB powered external HDD. It fell about 15 inches and I can no longer see the drive on my PC :( .
    When I connect, it makes a few whirring noises and there is the standard Windows sound when the drive is connected and disconnected, but I can't see it in Windows Explorer.
    I had files on this I would like to get back. How would I mount this in a disk caddy? I don't recognise the pin connectors on the actual drive, but I'm not familiar with them. Serial number search on WD site wasn't recognised.

    Any tips on how to get stuff off the drive? :confused:


Comments

  • #2
    Auvers
    Closed Accounts Posts: 2,987 ✭✭✭Auvers


    the passport has a USB to SATA adapter when this is removed you will reveal the SATA connecter

    Although it sounds like the drive might be unrecoverable as it sounds like it is physically damaged, your only option might be to call a data recovery specialist company, which unfortunately dont come cheap


  • #3
    Overheal
    Registered Users, Registered Users 2 Posts: 85,236 ✭✭✭✭Overheal


    Data Reco in these cases can cost hundreds or thousands. Really you have to decide how valuable the information is. For a thesis or something; or years worth of family memorables, it may be.


  • #4
    a_ominous
    Registered Users, Registered Users 2 Posts: 795 ✭✭✭a_ominous


    Thanks for replies - I was hoping for a better outcome but drive is borked. Connectors are not SATA - tried that last night. USB connector on PCB blocks off other connectors anyway. I'll return drive under RMA and avoid Passport drives in future - too fragile.


  • #5
    Overheal
    Registered Users, Registered Users 2 Posts: 85,236 ✭✭✭✭Overheal


    Ive had a good run with them but havent dropped one yet. All down to care tbh. any performance drive would have reacted the same way.


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