Trouble with new Hard Drive

Eye of Orion · 28-05-2010 10:29pm #1

Hey Guys

I bought this from argos in Letterkenny.

http://www.argos.co.uk/webapp/wcs/stores/servlet/Search?storeId=10001&catalogId=1500002201&langId=-1&searchTerms=SEAGATE+EXPANSION+1.5TB+HARD+DRIVE

But, taking it home, it is making clicking noises. The link above mentions people with similar trouble, I assume that by taking it back with the receipt I should be fine, but I faintly remember the girl saying it was exempt from a 30 day thing.

Thanks for the help.

Regards,

Chris

Rockn · 28-05-2010 10:47pm

The 30 day money back guarantee is for if you change your mind about a product. If it's faulty you're entitled to a refund anyway.

Eye of Orion · 28-05-2010 11:51pm

Do you think they would re-imburse the cost, as I dont feel safe buying another segate product, reviews are not too good for it.

kjl · 29-05-2010 3:45am

Eye of Orion wrote: »

Do you think they would re-imburse the cost, as I dont feel safe buying another segate product, reviews are not too good for it.

Sales of goods and suply of services act should cover you for a full refund.

Eye of Orion · 29-05-2010 3:26pm

Thanks for all the help, I took it back and got a 1TB iOmega drive, guy said any trouble to let them know, and its so silent! lol

JohnMearsheimer · 05-01-2011 5:35am

Hi all, I got a Seagate 2TB HD in November from Amazon. It fell to the floor (maybe 3 feet) not long after I got it but it didn't seem to have any effects so I took no notice of it. Recently, it's been working away fine, but it has started making clicking noises....From what I've read on the internet it would seem it's only a matter of time before it conks out on me. Should I dash out and get another one or is that an over reaction?

hearny · 05-01-2011 1:41pm

If your data is more valuable than the price of the hard drive get a new one.

Its not worth the risk for the price they are now.

Eye of Orion · 05-01-2011 2:36pm

I agree, from my original posting, the clicking noise is down to a faulty hard drive, i would back up as much as u can now and put it on a new drive, as the previous poster said, they are pretty cheap these days, hope this helps

JohnMearsheimer · 06-01-2011 6:11pm

Thanks lads, I sent it back to Amazon today for a refund. Thankfully Amazon extended their returns period for items bought in November. I think I'll avoid Seagate from now on. Better to be safe than sorry.

marco_polo · 06-01-2011 6:37pm

JohnMearsheimer wrote: »

Thanks lads, I sent it back to Amazon today for a refund. Thankfully Amazon extended their returns period for items bought in November. I think I'll avoid Seagate from now on. Better to be safe than sorry.

Seagate are a very reputable hard drive manufacture, and in fairness it did get dropped from 3 feet, and while it may not have had an immediate noticable effect, it may well have done damage to the drive heads or platters that hastened its demise. Do that to a Western Digital or a Samsung drive and the effect would be the exact same.

Hard drives by their very nature (extremely fast moving mechanical parts only seperated by nanometers) tend to have a high failure rate regardless of manufacturer, especially external drives.

If I avoided manufacturers because I had come across one drive of theirs that had failed in the past, I'd have nobody left to buy from.

Overheal · 06-01-2011 6:58pm

You can't blame seagate for the argos sale either. I've bought them off the shelf at walmart and theyre also great. Whereas I still love Western Digital drives but again, when I had one mail-ordered, it got here in complete dysfunction. Poor shipping and handling practices are to blame, not the manufacturing process. Hard drives are fragile.

JohnMearsheimer · 06-01-2011 7:29pm

marco_polo wrote: »

Seagate are a very reputable hard drive manufacture, and in fairness it did get dropped from 3 feet, and while it may not have had an immediate noticable effect, it may well have done damage to the drive heads or platters that hastened its demise. Do that to a Western Digital or a Samsung drive and the effect would be the exact same.

Hard drives by their very nature (extremely fast moving mechanical parts only seperated by nanometers) tend to have a high failure rate regardless of manufacturer, especially external drives.

If I avoided manufacturers because I had come across one drive of theirs that had failed in the past, I'd have nobody left to buy from.

I'm not a techie and have no idea how these things work. Beyond knowing how to put stuff on the drives, I know nothing else about them. The clicking manifested itself about 6/7 weeks after the fall so I'm not entirely sure of its contribution to the clicking noises and it worked fine in the meantime. It would seem to be quite a common problem with the Seagate Expansions (which mine was). On different forums that described this problem, drive failure was imminent. I take your point though.

Trouble with new Hard Drive

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