Logbook issue ~~~~ Help

jackie.du

Hi guys, I decide to buy a car from a garage tomorrow and check some final points. the guy in garage told me they don't have the logbooks, and they don't do it like the old way anymore, and they all do them online now. I never ever heard that you can do a logbook online, but he agreed to put down that i'll receive the logbook in two weeks in to the hire purchase agreement i have with the bank.

should i trust him?

Max Power1

standard procedure - the logbook gets posted out from shannon after the dealer sends in the forms. There was a recent thread here about it

Why _So_Serious?

jackie.du wrote: »

Hi guys, I decide to buy a car from a garage tomorrow and check some final points. the guy in garage told me they don't have the logbooks, and they don't do it like the old way anymore, and they all do them online now. I never ever heard that you can do a logbook online, but he agreed to put down that i'll receive the logbook in two weeks in to the hire purchase agreement i have with the bank.

should i trust him?

Happened to friend of mine, took 2 months to get the logbook of dealer after constant calls and visits.
He got it in the end though, ask him to put it in writing on receipt that log book due or something.

squod

jackie.du wrote: »

i'll receive the logbook in two weeks in to the hire purchase agreement i have with the bank.

So he's using the logbook as some kind of guarantee then? Sounds fishy.

PaddyFagan

If it helps this new process seems to have sped things up - my wife picked up a car last Wednesday - the new VLC (logbook) arrived in the post yesterday.

Paddy

colm_mcm

The dealer should still have a hard copy of the logbook and is required to file it after the change of ownership even if the change of ownership is done online.

The dealer needs the serial number of the logbook to access the car on the online system.

Be present when the online change of ownership is done, and tell the dealer you want to see the change being done online before you take the car.

jackie.du

Thanks for the advice guys,you are very helpful.

and many of you might know, the dealer is well known sarafeild motors in kileen road..

he told me the receipt will cover for me to drive it without tax the car because if i don't receive the logbook, i can't tax the car. but by law, that's not the case. any one heard about this?

ABajaninCork

Think there's a form the dealer needs to complete in order for you to drive the car untaxed until the logbook is received. Alternatively, drop into the Gards and get the form there.

I had a similar situation when my logbook was lost in the post for my imported car, so I got the form. Gard signed it at the same time, then I took it down to the Tax Office in Model Farm Road. Mind you, I also kept a copy in the car in case of a tug!

When I picked up my new car a couple of weeks ago, the dealer had the form all ready, but didn't realise until the last minute the car was already taxed, so I didn't have to worry about it...

colm_mcm

that form thing is a load of rubbish, if theres no tax you can't drive it. simple as.

That dealer has come up here for not getting logbooks out if I remember correctly.

My guess is that they have no logbook for the car and will give you the runaround, even before the dealers name came up.

Drummerboy08

Any link to the car in question op?

ABajaninCork

colm_mcm wrote: »

that form thing is a load of rubbish, if theres no tax you can't drive it. simple as.

That dealer has come up here for not getting logbooks out if I remember correctly.

My guess is that they have no logbook for the car and will give you the runaround, even before the dealers name came up.

Sorry, but I'm not sure that's true either. If you can prove that you've just bought/imported the car and are still waiting for the log book, as I understood from the Tax Office, you can get the form signed by the Gards (Can't remember what the number is, but can have a look), then you CAN drive until the logbbok is received and the car is taxed....That's what the Gard told me too!!

The dealer sounds like a naughty boy if he has previous for this. Is there any way you can report him to someone like Trading Standards (not sure what is is here)?

colm_mcm

This was thw case years ago but its at the discretion of the guard. You'd be in a better position if you had the order form for the car you just bought. I have a motor trade background and know of no magic form aa is described above

jackie.du

I texted him and require that, he haven't come back to me yet, but thanks for the heads up colm.

colm_mcm wrote: »

The dealer should still have a hard copy of the logbook and is required to file it after the change of ownership even if the change of ownership is done online.

The dealer needs the serial number of the logbook to access the car on the online system.

Be present when the online change of ownership is done, and tell the dealer you want to see the change being done online before you take the car.

jackie.du

just spoke with the guards, they told me the same thing, if I'm buying the car from the garage, then i'm ok to drive it until i get the logbook and tax the car. however, that's not been the case on the book... but if guards told me that, i don't think there will be any issue with that answer.

ABajaninCork wrote: »

Think there's a form the dealer needs to complete in order for you to drive the car untaxed until the logbook is received. Alternatively, drop into the Gards and get the form there.

I had a similar situation when my logbook was lost in the post for my imported car, so I got the form. Gard signed it at the same time, then I took it down to the Tax Office in Model Farm Road. Mind you, I also kept a copy in the car in case of a tug!

When I picked up my new car a couple of weeks ago, the dealer had the form all ready, but didn't realise until the last minute the car was already taxed, so I didn't have to worry about it...

jackie.du

http://www.carzone.ie/search/BMW/5-Series/525-SE-4/201019197988275/advert?channel=CARS

this is the link, it was a company car so such high mileage. but i got some deal off it..

Drummerboy08 wrote: »

Any link to the car in question op?

mickdw

No log book, run away. The dealer should have this without doubt.