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UPC Broadband upgrade for D15

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13

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    #62
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    To be honest, I'm only going on what the guys told my partner today! They said end of this month, so hopefully it will be soon enough!!


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    #63
    Pal
    Closed Accounts Posts: 4,115 ✭✭✭Pal


    Lets just say that I don't like NTL.
    They extremely unreasonably messed me about once.

    Do I have to let them into my property to lay their wires ?


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    #64
    Nevyn
    Closed Accounts Posts: 43,045 ✭✭✭✭Nevyn


    Pal wrote: »
    Lets just say that I don't like NTL.
    They extremely unreasonably messed me about once.

    Do I have to let them into my property to lay their wires ?

    No you don't that includes any cable/wires strung on your property.


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    #65
    LostinBlanch
    Registered Users Posts: 2,908 ✭✭✭LostinBlanch


    Thaedydal wrote: »
    No you don't that includes any cable/wires strung on your property.

    True,

    but that could mean your neighbours are denied the chance to sign up with them if UPC can't get the cables to them. Something that could cause ill feeling.

    I haven't been in this situation myself, but I've heard stories of it happening and people getting hassle from neighbours over it.

    So that's one thing to weigh up before you make up your mind.


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    #66
    Nevyn
    Closed Accounts Posts: 43,045 ✭✭✭✭Nevyn


    They can apply instead to the county council to dig up the road or they can string the cable so it's not on your property.


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    #67
    CrazyRabbit
    Registered Users Posts: 8,659 ✭✭✭CrazyRabbit


    adrieanne__x wrote: »
    Had UPC workers at the door today, they need to dig up my front garden to lay the new cabling. Estimated that broadband would be available in the area by the end of this month all going well. In Mulhuddart.

    Broadband providers frequently give free broadband to customers when they have to do work or install equipment on their property. It's to make up for the disruption/damage etc. But you do have to ask for it, as they won't offer.


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    #68
    icywind1980
    Closed Accounts Posts: 175 ✭✭icywind1980


    Lost connection 3 times today in an hour. Phoned in and was told there is noise on the line. Then he put me on hold for a while and came back to tell me that the network was over working itself trying to get a signal. He said he'd send out a tech tomorrow between 1 and 5. Sucks for me until then I guess.


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    #69
    Shzm
    Registered Users Posts: 947 ✭✭✭Shzm


    I dunno about anyone else, but I seem to have been upped to 20mb (was on 10mb) since a week or two ago. No notice or anything, just a sudden speed increase.


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    #70
    CrazyRabbit
    Registered Users Posts: 8,659 ✭✭✭CrazyRabbit


    FYI, there was a network outage today affecting some areas of D15. They had a recorded message on their support line when I called.

    Seems to be back up now. I hope that whatever broke is what was causing the long standing intermittent issues in the area!


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    #71
    Zaph
    Registered Users, Subscribers Posts: 47,305 ✭✭✭✭Zaph


    UPC were working at the front of all the houses on my road on Monday. The cabling was left hanging down from the eaves, not massively, but definitely noticeable on a bungalow. I assumed they weren't finished and would be back to fix it, but it seems I assumed wrong. On top of that they left a load of paint flakes on the ground around the house where they had been working on the eaves. They'll be getting a call from me tomorrow. :mad:


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    #72
    YouTalkinToMe
    Closed Accounts Posts: 125 ✭✭YouTalkinToMe


    Ive got a black cable hanging from the front of my house and its actually falling down now:rolleyes:


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    #73
    Zaph
    Registered Users, Subscribers Posts: 47,305 ✭✭✭✭Zaph


    I called them and they said they'd get someone out to fix it. Didn't say when though.


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    #74
    DaveD
    Registered Users Posts: 564 ✭✭✭DaveD


    I've been having problems for the last 4 weeks. I'm on the 15MB package and my download speed is 0.41 as i type this.

    I've had an engineer out who said the problem was outside and a networks team would need to look at it. They phoned me back on Friday, and have given a date of 11th October to have the issues resolved. Didn't say what the problem was.


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    #75
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    Just an update, Sierra on behalf of UPC are currently using a jack hammer outside my sitting room window... good thing the kids have been up since 6!!


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    #76
    oblivious
    Registered Users Posts: 4,381 ✭✭✭oblivious


    adrieanne__x wrote: »
    Just an update, Sierra on behalf of UPC are currently using a jack hammer outside my sitting room window... good thing the kids have been up since 6!!

    Not good at all!!!!


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    #77
    Nevyn
    Closed Accounts Posts: 43,045 ✭✭✭✭Nevyn


    I can just about hear that in the distance.
    They were around in the estate yesterday and walked into the garden bold as brass, got up on a ladder and started drilling and hammering and ever knocked in to ask permission.


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    #78
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    Mine has been a bag of cats all week. Must give them a ring. Did they say if was a local problem or wider D.15 problem?


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    #79
    CrazyRabbit
    Registered Users Posts: 8,659 ✭✭✭CrazyRabbit


    Thaedydal wrote: »
    I can just about hear that in the distance.
    They were around in the estate yesterday and walked into the garden bold as brass, got up on a ladder and started drilling and hammering and ever knocked in to ask permission.

    Pics + call to Gardai to report trespassing and destruction of private property. :D


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    #80
    spooky donkey
    Registered Users Posts: 5,042 ✭✭✭spooky donkey


    thats a good point.


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    #81
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    Work all done :) Now hurry up and get our broadband connected!


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    #82
    CrazyRabbit
    Registered Users Posts: 8,659 ✭✭✭CrazyRabbit


    They are currently installing Fibre Optic cabling now in the area. At first, the are running the new cable alongside the old copper cabling. The reason is in case there are any issues, they can quickly switch back. Within a few weeks they will return and remove the old cabling.

    I'm kinda worried. After 3 years, I only just got a stable service a few weeks ago!


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    #83
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    They've actually put in access shores so they don't have to re dig the ground :)


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    #84
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    So, I nearly had 15mb broadband, I say nearly because I ordered 15mb broadband on the 30th October, lovely girl on the phone told me it was available and transferred me to sales. Guy came on Wednesday to connect it and turns out the cabling on the houses wasn't connected properly and they've plugged the new wires into the old boxes!


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    #85
    py2006
    Registered Users Posts: 9,847 ✭✭✭py2006


    Is this what all the digging up on corners is at the moment? I see them on the top of the Roselawn rd!

    Are they going to increase the speeds?


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    #86
    CrazyRabbit
    Registered Users Posts: 8,659 ✭✭✭CrazyRabbit


    py2006 wrote: »
    Is this what all the digging up on corners is at the moment? I see them on the top of the Roselawn rd!

    Are they going to increase the speeds?

    Yes, and yes...much faster speeds. Not sure if costs will increase or if it will be a free upgrade of your existing package.


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    #87
    py2006
    Registered Users Posts: 9,847 ✭✭✭py2006


    CrazyRabbit wrote: »
    Yes, and yes...much faster speeds. Not sure if costs will increase or if it will be a free upgrade of your existing package.

    Wow, I already have a 30mb line and its quite fast!!


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    #88
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    15MB Broadbandddddddd, I am soooo happy so so happy... bye bye Clearwire!


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    #89
    Tommy Target
    Registered Users Posts: 20 ✭Tommy Target


    Looking at renting a House around the Rusheeny/manorfields/bramblefield/clonee area (Big area i know:o)
    Can anyone please tell me what UPC BB services are available around them areas As i am presently in Balbriggan and on 02 wireless as well as the UPC tv package Because no BB available in this area


    Thanks a million


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    #90
    ChunkyLover_53
    Closed Accounts Posts: 901 ✭✭✭ChunkyLover_53


    Tommy Target wrote: »
    Looking at renting a House around the Rusheeny/manorfields/bramblefield/clonee area (Big area i know:o)
    Can anyone please tell me what UPC BB services are available around them areas As i am presently in Balbriggan and on 02 wireless as well as the UPC tv package Because no BB available in this area


    Thanks a million

    Live near Rusheeny UPC works fine I get speeds of 19-20mb, not sure about O2 wireless I did have it a few years back and it was grand but things could have changed.

    You can check UPC BB coverage on the UPC.IE website.


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    #91
    Tommy Target
    Registered Users Posts: 20 ✭Tommy Target


    Looks like it will be Rusheeny so..lol..The house has a UPC box ..No sat dishes
    Sick of UPC sat dish...


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