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Mouse and keyboard fault

  • 10-06-2010 2:53pm
    #1
    Garco
    Registered Users Posts: 126 ✭✭


    Have a dell computer maybe 5 years old that i aquired recently and have it hooked up to the tv for watching movies and that.

    When i start up the computer it will load up to a screen with windows xp installation wizard and both my mouse and keyboard wont work although the num lock light is on. i have tried the mouse in the p2 port and usb ports and it still wont work.

    any suggestions


Comments

  • #2
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,207 ✭✭✭witnessmenow


    Keyboard in the mouse Ps2 slot?


  • #3
    CreepingDeath
    Closed Accounts Posts: 8,015 ✭✭✭CreepingDeath


    witnessmenow wrote: »
    Keyboard in the mouse Ps2 slot?

    Yeah, they're usually colour coded those PS2 ports.

    And you might want to have a browse through the BIOS settings too.
    See if the USB ports are enabled.

    As a rule the USB ports at the back of the computer are more reliable as they are mounted directly on the motherboard.
    If you are using the front USB ports, they are on the PC case and connected via a wire. I've always found front USB ports to be unreliable especially with high speed USB 2.0 devices.


  • #4
    Voodoo2
    Registered Users, Registered Users 2 Posts: 495 ✭✭Voodoo2


    Check that the pins on the connector are ok!


  • #5
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    IF ITS PS2 mouse, buy a usb mouse, you may have the mouse plugged into the keyboard port.
    USB mice cost 10euro approx.Its easy to break the pins on a ps2 connector by accident.


  • #6
    Garco
    Registered Users Posts: 126 ✭✭Garco


    Thanks for the suggestions!

    Ive tried a Ps2 mouse and usb mouse(in all 6 ports) with no look.

    My keyboard will work(entering bios) but once windows loads up it will not work.


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  • #7
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    I fixed my pals pc, had the same problem, turns out a virus had just wiped the windows keyboard FILES , and windows KEYBOARD drivers files, i copied em over from another pc with the same os , see here.http://support.microsoft.com/kb/310747
    it,ll check if theres windows files missing.
    see here http://www.techspot.com/vb/topic20764.html
    see mauds post 4-16-2006.
    or uninstall the keyboard, mouse from device manager, reboot,
    then from ,device manager scan for hardware changes.EG ADD NEW HARDWARE, scan for new hardware.
    it should reinstall the keyboard and mouse drivers from hd driver cache.


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