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Not recognising my profile

  • 12-06-2010 3:07pm
    #1
    CSC
    Closed Accounts Posts: 653 ✭✭✭


    When trying to get into my laptop today I am getting the message after the password stage to say the system doesn't recognise my profile and I can't go any further.

    Does anyone know what is wrong and how I can fix it?


Comments

  • #2
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    try f8 ,reboot, safe mode, create new profile or new guest account, use simple password say asdfg.use arrows ,up,down, enter key to select safe mode type.


  • #3
    CSC
    Closed Accounts Posts: 653 ✭✭✭CSC


    F8 isn't doing anything for me. I'm not sure what I might be doing wrong.


  • #4
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    you turn on pc holdown f8 key until safe mode menu appears ,depending on pc speed could take 4 minutes.hold down key for ten seconds wait 5secs , hold down for another 60 seconds.
    or google windows vista safe mode faq.
    see http://windows.microsoft.com/en-us/windows-vista/Advanced-startup-options-including-safe-mode
    ie press f8 be4 the windows logo appears ,ie just after pc start up display.
    eg intel dualcore 2 cpu,ram , hd info dell 2.oghz 2gig vram .
    let it show bios ,cpu,ram,hd , then hold f8.pc on wait 5 seconds.


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