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Ticketmaster and mytimerewards

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  • 16-06-2010 2:46pm
    #1
    [Deleted User]
    Posts: 8,647 ✭


    I just found out that a company called mytimerewards has been taking 20 pounds a month out of my credit card. Also, after searching the web. I find out that they are affiliated with Ticketmaster.I never agreed for third party access to my credit card details. Really disappointed on this one.

    I contacted the credit card team at BOI and they said they could not stop the payments as it was a subscription. I have sent the company an email as well. What are my next steps?


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  • Options
    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Moved to Banking & Insurance & Pensions

    dudara


  • Options
    #3
    Toots
    Administrators, Business & Finance Moderators, Society & Culture Moderators Posts: 16,920 Admin ✭✭✭✭✭Toots


    Once you have sent the email to the company, print out a copy and send it with a letter to BOI credit card services, stating that you have cancelled the subscription and that you are instructing them not to honour any more payments to that company. You have to include the copy of the email so that they know you have advised the company that you are cancelling. Whether or not the company reply is beside the point. Send the letter by registered post, and follow up with a phone call a few days later to make sure they get it.


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