Connecting to Steam

moonboy52

Hi guys,

I was just wondering if anyone else is having problems with steam?

I cannot log into my account or even view the website or forums

Mataguri

Website, forums and client working fine here.

moonboy52

Are you with UPC Mataguri?

ruamar

is there an issue with UPC and Steam at the moment? I can't connect to steam or to the website either

moonboy52

There is i think.

I got a mate who is also with UPC here in Waterford to try and reach the steam website and he could not

ruamar

This place would go into meltdown if they ever opened in the Biz >> Talk to section on boards.

wayne040576

I'm on UPC as well. Having issues with steam and a few other sites this evening.

I can get into my account but can't access the store.

jumbobreakfast

It's UPC related alright (or the steam servers that connect to UPC). UPC Kildare, Carlow and Cork also having trouble. Cant connect to the steam website either. If you unplug your ethernet cable and try connecting you might be lucky enough to start in offline mode. I cant because it says my account is not stored locally or something

Mataguri

moonboy52 wrote: »

Are you with UPC Mataguri?

Nope.

moonboy52

Cheers wayne040576!

Strange issue

here is a Reverse traceroute to the site and as you can see it times out


Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms ******[***.***.*.*]
2 24 ms 21 ms 7 ms 10.92.240.1
3 12 ms 13 ms 24 ms 089-101-174078.ntlworld.ie [89.101.174.78]
4 117 ms 96 ms 97 ms uk-lon01a-rd3-gi-14-0-0.aorta.net [213.46.160.89
]
5 129 ms 106 ms 108 ms us-nyc01b-rd1-pos-12-0.aorta.net [213.46.160.242
]
6 113 ms 101 ms 103 ms us-nyc01b-ri1-xe-3-1-0.aorta.net [213.46.190.94]

7 * * * Request timed out.
8 * * * Request timed out.

thebigfreak

The steam website and client are down here also in wilton cork, stopped about 5pm a server must be down some place

wayne040576

A pity I didn't see this thread earlier. I spent about an hour trying to figure out why I couldn't download revision 3 podcasts which seem to have been affected as well.

Very strange. So far the following don't work:

Steam
Pressdisplay.com
Tinypic
Revison 3 podcasts

Sierra Oscar

Its nothing on Steam's end as far as I am aware. No alerts have gone out from Valve, and there are no reports of issues on the Steam Forums.

allen175

Ah i have been trolling forums and sites trying to find out what is wrong for hours! and i never thought to check here!

So glad that its UPC and not my computer, done 5 restarts and deleted .blob files!

Damn UPC they better resovle this soon!

EDIT: getting bored now so went to try play cod4 and can't play that either, servers are timing out, and i can't connect to APB either.

Anyone tried ringing upc? (its a longshot)

naxa

i can't reach steam, and couple of other sites are unreachable, too. (like mootools.net or jquery.org) I have upc. they seem to have some serious problems in their "aorta.net", netherlands... (based on trace route) it's sunday. i wonder if this will be fixed before monday 8-10 am

SeantheMan

same, problems here too. In Celbridge,

Tried using OPENDNS just to check, no difference.

Dcully

Steam is fine for me,im with eircom and in Kildare.

naxa

i have heard that there is some problem with the Level3 backbone. check internet health...

marco_polo

Seems to be offline here as well on a UPC connection in Dublin.

Spear

naxa wrote: »

i have heard that there is some problem with the Level3 backbone. check internet health...

There were serious routing and peering issues throughout Europe today, with several carriers, Level3 included being affected.

SeantheMan

anyones sorted yet ?
I've 100's of euros worth of games not being able to be played

Sierra Oscar

So, this seems to be a UPC only issue?

Spear

Sierra Oscar wrote: »

So, this seems to be a UPC only issue?

In Ireland? Doubtful. In the EU definitely not.

It's corrected now anyway.

SeantheMan

back working

allen175

well thank god for that!

marco_polo

Spear wrote: »

In Ireland? Doubtful. In the EU definitely not.

It's corrected now anyway.

Before and after traceroutes (Done about 15 minutes apart), you were definately right about Level3 by the looks of it.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>tracert store.steampowered.com

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

1 2925 ms 5 ms 14 ms ***.***.***.***
2 17 ms 16 ms 19 ms 10.65.0.1
3 28 ms 33 ms 28 ms 089-101-174062.ntlworld.ie [89.101.174.62]
4 146 ms 145 ms 138 ms 84-116-130-237.aorta.net [84.116.130.237]
5 144 ms 128 ms 147 ms us-was03a-rd1-xe-1-3-0.aorta.net [84.116.130.70]

6 143 ms 133 ms 143 ms us-was02a-rd1-gi-9-0-0.aorta.net [84.116.130.153
]
7 136 ms 130 ms 118 ms us-was02a-ri1-ge-1-0-0.aorta.net [213.46.190.194
]
8 * * * Request timed out.
9 * * * Request timed out.



C:\>tracert store.steampowered.com

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

1 755 ms 463 ms 448 ms ***.***.***.***
2 11 ms 18 ms 43 ms 10.65.0.1
3 10 ms 10 ms 10 ms 089-101-174062.ntlworld.ie [89.101.174.62]
4 124 ms 120 ms 123 ms 84-116-130-237.aorta.net [84.116.130.237]
5 116 ms 120 ms 116 ms us-was03a-rd1-xe-1-3-0.aorta.net [84.116.130.70]

6 125 ms 119 ms 118 ms us-was02a-rd1-gi-9-0-0.aorta.net [84.116.130.153
]
7 114 ms 118 ms 130 ms us-was02a-ri1-ge-1-0-0.aorta.net [213.46.190.194
]
8 122 ms 121 ms 126 ms te-4-1.car3.Washington1.Level3.net [4.79.168.201
]
9 * * 118 ms ae-2-79.edge1.Washington4.Level3.net [4.68.17.82
]
10 142 ms 132 ms 121 ms qwest-level3-xe.washington4.Level3.net [4.68.63.
82]