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Need technical support : Marantz NR1501 receiver

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  • 21-06-2010 1:57pm
    #1
    Registered Users Posts: 290 ✭✭


    Hi. Got the receiver a few months back and having trouble with unstable picture signal with the hdmi connection.

    Have tried many different hdmi sources and used different cables - no change. Picture will be ok if source is connected directly to the display ie bypassing the receiver.

    Please help


Comments

  • Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    No problem..

    Marantz now have their UK & Ireland HQ based in Ireland - they have a good guy in technical support - His name is Jonathan Weston and the main number is 04890.279.830.

    Give me a shout if you still have issues after you speak to Johnny and we will do our very best to get you sorted,

    ATB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    666,

    Understand you spoke to Johnny yesterday - if you could drop that unit into The Philips Shop for us we will arrange to have it sent to Marantz for you to get it sorted..

    Keep me posted or drop me a mail if I can assist in any way,

    ATB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Registered Users Posts: 290 ✭✭666bxg


    Gosh that was quick! Just got off the phone with Johnny there...

    I hope to drop it in either today or tomorrow.

    Thanks again


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