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Vodafone court action, & solicitors

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    #92
    RangeR
    Registered Users Posts: 7,265 ✭✭✭RangeR


    leinsterdude wrote: »
    Terms in small print are unfair, offering a service not as described unfair, large internet service providers taking the piss, <SNIP> people.

    They are not <SNIP> people. It's not a case of "not fair". If you are not getting the service that was promised, go through their problem resolution and if it can be proved they should let you walk away. Don't just stop paying.


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    #93
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    Not that simple, complain to them and nothing happens.....they leave you no choice, either pay for poor quality or leave, if you leave and do not jump through ten hoops they stick it to you.....


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    #94
    RangeR
    Registered Users Posts: 7,265 ✭✭✭RangeR


    leinsterdude wrote: »
    Not that simple, complain to them and nothing happens.....they leave you no choice, either pay for poor quality or leave, if you leave and do not jump through ten hoops they stick it to you.....

    With respect, your are not complaining the right way. Do you have a specific issue with them. Would you like assistance in getting it resolved?


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    #95
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    Too late they are threatining court, will meet them there...


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    #96
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #97
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    I hope your right......still no reply from anyone who has been there, a good sign I hope.


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    #98
    flutered
    Registered Users Posts: 6,685 ✭✭✭flutered


    if you get a court date, then send a token payment to vodafone, the court date will then have to be cancelled by them, as they cannot take you to court for an amount which you do not owe.


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    #99
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #100
    yeayeayea
    Registered Users Posts: 17 ✭yeayeayea


    I just got a "draft claim notice" from Hugh J Ward on behalf of vodafone over a 850.00 bill that I never paid. I would be more then happy to go to court over this "bill" that they think I owe them. This is a long standing feud where they never kept up with there part of the deal and over charged me multiple times.

    I eventually had enough with speaking to there poor customer service team and explaining myself over and over again so I stopped using the phone. My question is has anybody actually recieved one of these draft claims before and if they did did it go to court?


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    #101
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #102
    ElNino
    Registered Users Posts: 1,505 ✭✭✭ElNino


    yeayeayea wrote: »
    I just got a "draft claim notice" from Hugh J Ward on behalf of vodafone over a 850.00 bill that I never paid. I would be more then happy to go to court over this "bill" that they think I owe them. This is a long standing feud where they never kept up with there part of the deal and over charged me multiple times.

    I eventually had enough with speaking to there poor customer service team and explaining myself over and over again so I stopped using the phone. My question is has anybody actually recieved one of these draft claims before and if they did did it go to court?

    Send a registered letter to Vodafone head office detailing how you have been overcharged and stating that you don't owe them anything. If they don't dispute it then they are screwed if they ever take you to court.


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    #103
    Sulla Felix
    Closed Accounts Posts: 2,442 ✭✭✭Sulla Felix


    flutered wrote: »
    if you get a court date, then send a token payment to vodafone, the court date will then have to be cancelled by them, as they cannot take you to court for an amount which you do not owe.

    Pretty sure that's nonsense.


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    #104
    kryogen
    Closed Accounts Posts: 25,953 ✭✭✭✭kryogen


    Received a letter last week, different debt collector (3rd different one now!) Same thing, legal action threat, avoid it by paying in full.

    Final notice, then again each time they have sent one it has been the final notice


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    #105
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #106
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    kryogen wrote: »
    Received a letter last week, different debt collector (3rd different one now!) Same thing, legal action threat, avoid it by paying in full.

    Final notice, then again each time they have sent one it has been the final notice

    Do you owe them anything?


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    #107
    kryogen
    Closed Accounts Posts: 25,953 ✭✭✭✭kryogen


    Lyra Scarce Pacemaker wrote: »
    Do you owe them anything?

    Yeah, have already given the story a couple of pages back in the thread.


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    #108
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Sorry, I looked and couldn't find it. I went back further and have it now.

    You should pay what you accept you owe and let them whistle for the rest. The balance won't make it worth their while pursing either.


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    #109
    kryogen
    Closed Accounts Posts: 25,953 ✭✭✭✭kryogen


    Lyra Scarce Pacemaker wrote: »
    Sorry, I looked and couldn't find it. I went back further and have it now.

    You should pay what you accept you owe and let them whistle for the rest. The balance won't make it worth their while pursing either.

    As I said, I tried that but they told me to deal with the third party and pay the amount they want. Not happening. Fully prepared to go to court if needs be


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    #110
    MadDog76
    Closed Accounts Posts: 5,162 ✭✭✭MadDog76


    Don't know if this has already been said but NEVER EVER pay the Debt Collection Agency's directly, always pay directly to the company involved ........ don't ask their permission to pay them directly, just do it!

    If you pay the debt collectors they get a commission and it encourages businesses to use these low-life thugs ......... pay the company by registered post and then post a letter to the debt collectors telling them they have their facts wrong as that debt is already paid


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    #111
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    Now they have a new third debt collecting agency.....this one is in Dublin 15, so went tho one in Ashtown, then Monaghan, now Dublin 15 again, seriously, I will go to court, at what point do they give up....or just go to court, this will not be paid by me, €111, the company I work for would have this written off long ago ......they are crazy.


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    #112
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    anyone else ?


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    #113
    clint_silver
    Registered Users Posts: 2,899 ✭✭✭clint_silver


    leinsterdude wrote: »
    anyone else ?

    it will keep flipping from them, eventually it will go to court. However, you just keep ringing them and telling them you have a dispute with vodafone over the bill which is nothing to do with them. it will keep going from them back to vodafone. Everytime its back with the debt collectors, ask them will they settle for a % and you WILL get some off, you should get somewhere between 20-40% reduction. ie, knock 100e down to between 60-80 euro

    but if it goes back to vodafone Ive personal experience in getting a 50% reduction for someone by writing directly to that care@vodafone email address so Id try that first during one of the phases when the bill is back with them.


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    #114
    Toxica
    Registered Users Posts: 590 ✭✭✭Toxica


    yeayeayea wrote: »
    I just got a "draft claim notice" from Hugh J Ward on behalf of vodafone over a 850.00 bill that I never paid. I would be more then happy to go to court over this "bill" that they think I owe them. This is a long standing feud where they never kept up with there part of the deal and over charged me multiple times.

    I eventually had enough with speaking to there poor customer service team and explaining myself over and over again so I stopped using the phone. My question is has anybody actually recieved one of these draft claims before and if they did did it go to court?

    Did you ever get taken to court?


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    #115
    leinsterdude
    Registered Users Posts: 523 ✭✭✭leinsterdude


    No, it went away.


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    #116
    Ruksy07
    Registered Users Posts: 3 ✭Ruksy07


    Still gone? My mother did not pay out of principal for a bill of almost €100 for a supposed €20 a month contract. She now stands with Hugh j ward at almost €200. My mother is very much by the book and has paid every bill ever presented to her but this is ridiculous. I'm hoping you are the hero at the end of your fiasco!?.


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