Important changes at RapidShare.com

c - 13

naughto wrote: »

question how can you find out when your accoiunt expires??

Should say it on the Premium Zone Login Page > Account Overview Section
EDIT: Doesnt seem to any more, just gives your remaining rapids now

naughto

thats what i thought cant see it thought

My account expires in January, I think. Doesn't seem to say anymore on the site, though.

Just sent them an email saying I wanted to cancel. May go with Hotfile.

jeffk

Deleted User wrote: »

My account expires in January, I think. Doesn't seem to say anymore on the site, though.

Just sent them an email saying I wanted to cancel. May go with Hotfile.

Do go with hotfile, €46 for the year and no daily download limit. Plus every site seems to be hotfile first choice.

horse7

anyone heard or tryed nowdownloadall.com ,?

With Rapidshare I usually have ~350 KB/s, will hotfile be the same? I've heard taht they often can be slower than rapdishare?

Bob_Harris

Hotfile's privacy policy doesn't seem to be great compared to Rapidshare's.

NothingMan

Deleted User wrote: »

With Rapidshare I usually have ~350 KB/s, will hotfile be the same? I've heard taht they often can be slower than rapdishare?

I signed up to hotfile last night as it seems rapidshare files are already disappearing fast. Download speed was as fast as it ever was on RS. Definitely reccomend it on what i've seen so far. $9 = €7.xx for 30 days. Defo worth a trial.

horse7

looking at sharingmatrix,is there a search engin for files to be found on sharematrix.

stevek93

Ive worked out that for a account of 356 days at 20gb per day you will need 28,470 rapids which 20,000 rapids costs you €199.00! Were as they they provided a 25gb per day for 365 days a year at €55.00 which we were all happy with.
I can see rapidshare this time next year in the history books if they don't see very soon they have made a HUGE mistake, hotfile are laughing at rs now and so many other site.

Stinicker

NothingMan wrote: »

I signed up to hotfile last night as it seems rapidshare files are already disappearing fast. Download speed was as fast as it ever was on RS. Definitely reccomend it on what i've seen so far. $9 = €7.xx for 30 days. Defo worth a trial.

At least Happy Hour is alive, this will allow me to take down 8GB HD films on the Rapidlite and actually cost less, however if I need something in a hurry during the day then it is a huge drawback. Rapidshare will atrophy and wither and die because of this, I already have a Hotfile and Depositfiles account and nearly anything you want on Rapidshare can now be found on Hotfile if you know where to look. Depositfiles is poor and seems to be only used for hosting porn really, my one month sub will not be renewed when it expires as there is no files on it that is not already on RS or HF.

I got a Hotfile account for US$55 or €42.22 (at the exchange rate two months ago). Speeds are the same as rapidshare and if your line will support it, then Hotfile will suck all the bandwidth you can give it. Newer uploads are now not appearing as much in RS and HF and MU are in the ascendancy.

generalmiaow

the idea of buying a certain number of "rapids" keeps making me think of primary school. being able to do a "ghostie" with a match would be worth one rapid but having a mountain bike would be worth 10 rapids which makes one deadly.

sink

Has anyone successfully cancelled their account and gotten a refund yet?

Max Power1

Absolutely and uterrly ridiculous, why change a system that worked fine?
They have now succeeded in losing their place as the most dominant player in the market.

Megaupload/Hotfile... here I come!

tman

So glad that I only extended for another 30 days 2 weeks ago! They've lost themselves a loyal customer with me, and it sounds like I'm not the only one!
Hope you've all been sending an email to support@rapidshare.com....

AntiRip

I can't understand why they did this especially after they got rid of their CEO Bobby Chang back in April. Apparently he wanted to do a deal with the entertainment industry....then they shoot themselves in the foot anyway!


torrentfreak.com

Recently we revealed that Chang had sent out a letter to entertainment industry representatives, looking for partnerships and licensing deals. In this letter he labeled some of RapidShare’s users as ‘criminals’ who would see their accounts terminated more rapidly.
According to Chang, RapidShare would be working on a changed course where they would focus increasingly at converting illegal downloaders into paid customers. Whether or not the plans described in this letter have anything to do with Chang’s sudden departure is open for speculation.

Gonzo_Reporter

I consider myself a smart person, like the rest who have posted here, ive even managed to assemble a few letters after my name and im still confused to what they tried to sell me? But more to the point WHY are they changing their business model?
What in all seriousness what was wrong with the old model???

It was more expensive than their rising rivals (€10 more than Hotfile), they have a huge marketshare and were proven to protection users privacy... it was trusted and that says a lot in todays climate of Eircom and the Digital Economy Act.
I cant see any other motivation for this than money or at east more money in the short run anyways, because they will lose it once they lose their customer base.
Im an average user i barely hit my daily quotas but i will get less value for what i paid for as, like most people use JDownloader rather than the RS site to download, so i know ill forget to reset my tariff everyday.
Im gonna bleed this thing dry and more on.


"Its like that old comedy sketch on TV, how do you get people to smack themselves in the face with a plastic hammer? Tell them they will get “points” for every time they do it."---- found this quite apt

El Horseboxo

Only noticed this new system today. I only bought a year long account recently and now they introduce this shíte. I hope to God they are bombarded with complaints and requests for cancellation. Do they not understand that they would make more money if they just kept things simple and give their users what they want. Complete and utter idiots must run the show at RS.

iMuse

Unless they backtrack ill be going with hotfile or megaupload at the end of next month, no harm in trialing them to see which works out best

Kiith

So i've been paying month by month up till now. They cant take anymore money from me without my consent, regardless of how much i download before my sub runs out ya?

Bob_Harris

Bob_Harris wrote: »

Hotfile's privacy policy doesn't seem to be great compared to Rapidshare's.

How do you mean?

I've emailed RS; to cancel my account. Told them i wasnt happy with the new system but would be happy to stay if the old system returned.

Mr_Cheech

Hi everyone. New here and just found out about the changes today. Tis is the best forum I found for discussing this mess. Thanks for the nice infos so far!
Wierd thing is my account ran out about 3 weeks ago. I downloaded from RS.com today and wondered why I didn't have the waiting time, as if still on a premium account. Finally checked this email I got from RS on june 27th and discovered this mess. Turns out they converted my not-used traffic into 21 rapids and thus reactivated my account.
Seems like they'll never delete an account again from what i figured from their lousy attempts to explain the changes...

Kiith wrote: »

So i've been paying month by month up till now. They cant take anymore money from me without my consent, regardless of how much i download before my sub runs out ya?

That's exactly what I was asking myself, too.

Am pretty p!ssed by the changes just like almost everyone here.
Moving to megaupload or such seems the way to go, but need this cleared b4:

Bob_Harris wrote: »

Hotfile's privacy policy doesn't seem to be great compared to Rapidshare's.

jeffk

Maybe its the lack of a lock security system ala rs.

Mr_Cheech

jeffk wrote: »

Maybe its the lack of a lock security system ala rs.

Don't think so. Lock is only good preventing others from changing/using your account I guess. I was thinking about security policy in terms of protecting your data (dl logs and alike) from third parties.

jeffk

Mr_Cheech wrote: »

Don't think so. Lock is only good preventing others from changing/using your account I guess. I was thinking about security policy in terms of protecting your data (dl logs and alike) from third parties.

Privacy Policy

Agreement regarding confidentiality.

IP addresses of users
Our servers can detect the IP address of your browser according to Internet-technology. This IP address is registered by Hotfile servers especially for our internal use (registration of use, optimal downloads use and so on).

E-mail
Our server writes in the register of Hotfile users e-mails only for their registration and calculation. Under no circumstances will Hotfile lease, sell, or provide your personal information to any companies.

Cookies use.
Hotfile uses cookies for the users comfort in order to save the browser settings. Hotfile does not any methods for tracking users (the so-called spy or gif images and so on).

Safe operation with files.
We have taken the appropriate security measures at the servers’ physical location to protect from loss, incorrect usage, or change of information provided to us by the users of the service. Files, saved for delivery can be accessible only to Hotfile representatives or via a link provided to the recipient. All files saved by our service are deleted after a certain time period if you do not delete them yourself.

Credit card information.
All purchases on Hotfile are handled by a third party - Paypal.com in which the transferred information thereof is encrypted. Paypal does not arrange and save numbers or any information from your credit card.

Advertisements.
Advertisements located on our website can be posted by a third party – advertisement firms. These companies can use the information regarding your visits on these or other web pages (your name, address, e-mail, and phone number are excluded) to place an advertisement of wares and services that might be interesting to you.

NOTE.
We can disclose your personal information in case it becomes necessary to defend our juridical rights. Especially if your information is connected with tangible or assumed saboteur actions or poses a potential threat to any person’s physical safety. Disclosure of your information can be lawful or as a result of a legal process.

Mr_Cheech

That's only appropriate. Was just thinking because I thought I heard that RS was involved in some lawsuits regarding this issue and didn't disclose user's data even though it might have helped them.

Or am i totally mistaken here

Mr_Cheech

This is what they say why they cancelled the reward system:

'They feel they had to react to accusations that the rewarding system was promoting/benefitting the spreading of copyrighted material. Not wanting to have the RS users being under this kind of general suspicion, they had no other option than to react like this.'

How kind of them


*edited out unhelpful content

grrwuff

...that I used to subscribe to:
-Rapidshare,
-Hotfile and
-Depositfiles.

When RS expires, I'll be subscribing to
-Hotfile and
-Depositfiles,

...UNLESS RS learns something about GREED and apeciation of devoted customers.

Megaupload could possibke be my 3. filehost.

techguy

Thank god for this thread.. I'm joing the confused camp on this one.

I got the first e-mail about the changes then yesterday I got another to say I had been upgraded to rapidmedium from rapidsmall.. WTF?

It appears that rapids are the new "currency" used to keep your account going but the price plans are all over the place.

I've come to the conclusion that they are just trying to confuse customers so they get less download for the same (more?) amount of money..

I've noticed over the past few months that hotfile is probably the next most common service after rapidshare..

IMHO Hotfile.com are the only people who are goin to benefit from this mess..

**Goes to start poll?

Bob_Harris

Deleted User wrote: »

How do you mean?

Rapidshare state they will not track user usage (what they download) and will not disclose this type of information.

Hotfile make no such claim.

cooker3

From what I can tell and I am by no means 100% certain this actually works out better for me long term as I can be idle for ages and than download a big pile of stuff at once. The whole micromanaging thing is rather annoying.
I still don't quite get they changed such a simple system to something much more confusing; it's bizarre.

T-b0n3

Any one know how to stop it from automatically upgrading you to the higher package if you go over your current allowance??

And I never knew about this happy hour thing, guess I better start taking advantage of that, but I sleep in the same room as my PC and its loud :mad:

TouchingVirus

cooker3 wrote: »

From what I can tell and I am by no means 100% certain this actually works out better for me long term as I can be idle for ages and than download a big pile of stuff at once.

No, because your traffic allowance does not accumulate anymore - not even up to the old 25GB limit. If you leave unused traffic on a particular day it is gone the next day. I didn't download anything from RS yesterday, and since the tick-over happened at 00:00 CET (23:00, or 3 hours ago) I fully expected my traffic to be 10GB - 5GB unused from yesterday and 5GB today. But oh no, it's only 5GB.

Use it or lose it ...and more often than not I'll be losing it. So long RS.

Hi there,

I wish to cancel my Rapidshare account effective immediately as per your Terms and Conditions. I would like a pro-rata refund for the unused time left on my premium account AND the unused traffic from TrafficShare from the date of this email. If I receive no reply by Friday evening I will open a Paypal dispute. I believe this timeframe to be sufficient because previously when my Rapidshare account was phished the response-time from Rapidshare support was less than 1 hour. The Terms and Conditions have changed significantly between the time I signed up and now, and I no longer agree to these terms.

My main points of contention are:
1 - There is no way to prevent automatically upgrading your package when you exceed your allowance. On the old Rapidshare when you ran out of traffic you couldn't download any more. This is the way I liked it.
2 - Unused traffic no longer accumulates. I did not download anything from RS yesterday, I expected to have 10GB traffic today (5GB for Today and the 5GB unused from yesterday). I do not have 10GB, I have 5GB. It appears yesterdays traffic is gone, despite me being charged for it.

I await your response.

Auto-response:

Hello,


Due to the large amount of support requests, your answer will unfortunately be delayed.

Please note that every e-mail will be answered as soon as possible.
If your issue is dependent on a swift resolution, please contact us by phone.

We apologize for the inconvenience.

Best regards,

Support Team

The 'large' amount of support requests is 3000 tickets in 3 days by the way. My first email to support after the changes was 2am 3 days ago, and it's ticket ID is ~3000 lower than the one I just sent.

skelliser

jeez, iv only just found out about this nonsense!
wont be renewing!

bye bye rapidshare!!

tman

cooker3 wrote: »

From what I can tell and I am by no means 100% certain this actually works out better for me long term as I can be idle for ages and than download a big pile of stuff at once. The whole micromanaging thing is rather annoying.
I still don't quite get they changed such a simple system to something much more confusing; it's bizarre.

Yeah, it might actually work out quite well for me.
I had around 2 weeks left on my account, but I've now got 594 rapids, which by my calculations will last for 148 days if I limit myself to 1GB a day (easily done really), or I'll get 20 rapids taken off if I go on a bit of a splurge...
I'm frequently up at this time (<7am), so can easily make use of the happy hour as well.

Not too happy about how confusing this is, but I might actually end up staying with them!:eek:

AntiRip

They've also made it in a way that if you had a couple of people using the same account, you could use up your account more quickly. For example last night my other half downloaded something for herself and now I'm up to Rapidmedium. I changed it back but it doesn't take affect until the following day. So if I don't use the extra 4GB today it's wasted. :mad:

Now I have to think of something to download

AntiRip

tman wrote: »

Yeah, it might actually work out quite well for me.
I had around 2 weeks left on my account, but I've now got 594 rapids, which by my calculations will last for 148 days if I limit myself to 1GB a day (easily done really), or I'll get 20 rapids taken off if I go on a bit of a splurge...
I'm frequently up at this time (<7am), so can easily make use of the happy hour as well.

Not too happy about how confusing this is, but I might actually end up staying with them!:eek:

Works out well for the small downloader <1GB at the moment but very bad for uploaders. So overtime it will be bad for everyone as the content will reduce overtime.

The main thing here really isn't us the downloaders being confused or shafted but the uploaders. Without them (as it is becoming evident from the big warez sites) what good is it having an account when you can't get what you want.

jeffk

Hello,

thank you for your e-mail.

Adapting to your daily need of download traffic and storage you are able to
choose between different “hosting packages” which can be bought
through Rapids. You can change your hosting packages concerning to your needed
download traffic and saved storage. With this new system you can profit the
best and save money by choosing the hosting packages that suit you the best.

Example:
Rapid Small has 1 GB of Downloadtraffic and 10 GB of saved storage
Rapid Medium has 5 GB of Downloadtraffic and 50 GB of saved storage.

You have received 20 Rapids for every day of your accounts runtime and 5
Rapids for every additional GB of TrafficShare. With Rapids you are able to
buy different hosting packages and therefore profit.

So if you do not use more than 1GB a particular day you run with RapidSmall
and once you need a bigger package in this very same day or any other time you
are able to upgrade it to RapidMedium whenever you want.

There are no major changes concerning your regular usage in up- and
downloading through RapidShare.

Please reply to confirm if you still wish to cancel the account ....... since
we cannot run your account under the old conditions.

You would receive a refund-offer from our payment department after your
confirmation.

Best regards,

Denny
RapidShare Support

jeffk

I just got that now and replied with a yes id still like to cancel it. It makes no sense to me and rather than trying to turn that into English or debate it, I replied short a sweet.

murph57

I have a Rapidshare account at the moment but won't be renewing, sent an email to let them know. I will actually be running down the account as quickly as possible. The reason for this is, now that Rapidshare are charging the uploaders for storage and most prominent uploaders on forums in my guesstamation would have lot more than 50Gb storage they will now be using their "rapids" (stupid name) up much quicker than under the old pricing scheme. This, together with Rapidshare doing away with the reward scheme for uploaders, imo uploaders will be deleting their files and moving elsewhere.
Therefore if you think that by using under 1Gb per day actually suits you, thats fine coz there will be nothing left on Rapidshare to download. Give it a few weeks and I'm sure you will see less rapidshare links. Get what you can now before the uploaders remove their files. What do other people think??

Voodu Child

murph57 wrote: »

I have a Rapidshare account at the moment but won't be renewing, sent an email to let them know. I will actually be running down the account as quickly as possible. The reason for this is, now that Rapidshare are charging the uploaders for storage and most prominent uploaders on forums in my guesstamation would have lot more than 50Gb storage they will now be using their "rapids" (stupid name) up much quicker than under the old pricing scheme.

Incorrect. The accounts (RapidSmall, Medium etc) have limits on secure storage - ie storage that will not be deleted, even after 60 days of inactivity.

There is no limit on unsecured storage. There is no change in this regard, they have had file deletion after 60 days of inactivity (no downloads) for some time now.

Noxin

Seriously....

Are they trying to divide by zero?

murph57

As Voodu Child pointed out

Incorrect. The accounts (RapidSmall, Medium etc) have limits on secure storage - ie storage that will not be deleted, even after 60 days of inactivity.

I stand corrected I still think there will be a mass exodus due to the other factors in my post. I have looked at other forums and besides a lot of people trying to get their heads around what the changes actually mean for them, there's a lot of pissed off users out there.

naughto

got an email from rapidshafting every one now cos they are greedy pricks.com saying that they are changing my collectors account to a prem account log in to the new account expecting to see the files i had up loaded
they are all gone they eithere deleted them or there was a **** up.the free account was where i kept my ahem naughty stuff and the ****ers have deleted it

Kiith

I'm still confused

They can't take any more money from me without my consent, right? Cause i was paying month by month, with no recurring payments. No way i'm paying for something when they intentionally make it this complicated.

Mr_Cheech

Just got this one today:

Dear customer #1498####,

you have a paid Premium Account at RapidShare.com. We have detected that your
Rapids are nearly depleted. Please make sure to purchase additional Rapids
if you do not want to lose your (inactive) files stored on RapidShare.

Based on our calculations, your Rapids will be empty in 4.25 days.

To solve this problem, please visit #############

If you need assistance, do not hesitate to contact us by e-mail or telephone.

--
Best regards

RapidShare Account Expiry Watchdog

which makes me think they can't auto-charge you if your stup!d rapids run out.
Perhaps they'll just downgrade me to some sort of collectors account or a premium with no traffic (which makes no sense to me). We'll see how things turn out in '4.25 days'...

IMHO a solution to to a big problem that me an others seem to have here could be that you should be able to choose whether your status (ie RapidSmall) will automatically go down to the basis after haveing been auto-upgraded when you exceeded your traffic. This would at least leave you with a choice there.

They also still haven't updated their page or provided any further official explainations, have they?

theothers108

Guys i think i have figured this new system out and the best way to use it . First of all im on satellite broadband so i have unlimited usage from 12pm-8am.Now i only heard of these "happy hours" recently that rapidshare that count 10% of your traffic 2AM-10AM CET, so for example download 6 gigs use takes 600 mbs away from your traffic. So my setup i use rapidsmall leave my downloader on all night ,download maybe 7,8,9 gigs nothing more uses 700,800,900 mb of traffic.I mean its mental i have 746 rapids meaning if i go by system i get another 186 days for which i paid €20 for 3 months about a month ago .Savage way what do ya think

Voodu Child

Kiith wrote: »

I'm still confused

They can't take any more money from me without my consent, right? Cause i was paying month by month, with no recurring payments. No way i'm paying for something when they intentionally make it this complicated.

Of course they can't take money without your consent. How would they?

You previously paid for a month or whatever, and now your days left (and trafficshare, Rapidpoints etc) have been converted to Rapids. I got about 1000 Rapids because I had a month left and rakes of trafficshare.

So now, you'll have 4 Rapids deducted from your account daily and when you get to zero you can't use it to download any more. If you go over 1GB a day (or 10GB during happy hours) your account will automatically get bumped up to RapidMedium (5GB per day or 50GB during happy hours) and it'll cost you 20 Rapids per day. You'll have to manually set it back to RapidSmall or it'll continue to keep you on RapidMedium.

the_syco

When sites that were once dedicated to rapidshare links, change domain names, you know it's serious.

Going to give newsgroups some serious thought. Are there any forums "discussing" newsgroups?

Gadgetman496

the_syco wrote: »

When sites that were once dedicated to rapidshare links, change domain names, you know it's serious.

Going to give newsgroups some serious thought. Are there any forums "discussing" newsgroups?

I was talking to a friend who has a download site and this was their comments

My personal opinion is they have made a major cock up with these new changes, i really cant see many uploaders using RS anymore. It is going to cost uploaders now money to use rapidshare and the more storage you use the more its going to cost you. One of the positive things was the points system which allowed uploaders like myself to have free accounts to upload to. Once uploaders stop uploading to rapidshare then there wont be anything to download so therefore rapidshare will lose there income from this section of their customers. It looks like these changes are directly aimed at uploaders and it makes me wonder if it has anything to do with the court rulings they have just had in California in the last few weeks. Eeven though they won their case they were told to work closer with a company to eliminate copyright material.

***** and myself have looked round most of the other file host and all have one major problem or another so we do not want to commit to a new file host currently. It looks like everything has kicked off on some of the bigger sites with these effects now taking place in rapidshare.

***** has been using newsgroups for a few years and has always sworn by them but I have never had anything to do with them preferring to use torrents to download. Over the last 24 hours I have opened an account and started uploading to them as well as you can see some of the newer things have both rs links and a newsgroup link. It looks like the newsgroups is the way to go as they have links stored for 600 days and depending on your account you choose you can download either a fixed amount or completely unlimited. For the $11 a month you can download is actually unlimited so you can download whatever you connection speed will allow.

When things are finalised we will certainly be letting our members know what we think the best way to go is.