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Outlook Express Problem

  • 07-07-2010 9:15am
    #1
    Closed Accounts Posts: 1,217 ✭✭✭


    Hi,

    My broadband is with Eircom but since yesterday when it comes to sending an email, I have got the following message and the email just stays in the outbox folder.
    The Internet is working fine and all.

    Anybody any ideas of what it could be? Thanks:)

    The connection to the server has failed. Account: 'mail1.eircom.net', Server: 'mail1.eircom.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


Comments

  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭thirtythirty




  • Closed Accounts Posts: 1,217 ✭✭✭LFC5Times



    No joy unfortunately


  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭thirtythirty


    No other ideas im afraid so!


  • Registered Users, Registered Users 2 Posts: 937 ✭✭✭Diddy Kong


    Eircom have some different settings on their site for Outlook Express with Broadband - see here.

    Main difference to your settings is:
    * The Incoming mail Server (POP3) has to be webmail.eircom.net
    * The Outgoing Mail (SMTP) server should be set to mail1.eircom.net In most cases, even if you are using a non eircom net e-mail address you will need to use the eircom net server to send e-mail. This is because most e-mail providers only allow you to send e-mail through their servers when you are connected to the Internet with them.


  • Registered Users Posts: 38 taldar


    set your outgoing as 159.134.198.135, if this does not work try this

    bring up DOS prompt and type telnet 159.134.198.135 25

    Do you make the connection?


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  • Closed Accounts Posts: 1,217 ✭✭✭LFC5Times


    Thanks people for your replies, it seemed to of come back up working in the meantime, however I also implemented the change as recommended in post number 5 by Diddy Kong.

    However I have another problem which is related I'm sure and it seems to relate to a particular email address, when I try to send the email I get the following reply.

    The recipient also has an eircom email address. I have highlighted below and slightly changed so as his email is not visible but you get the gist.

    Would this error message mean I have the wrong email address for the person?

    The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'person@eircom.net'. Subject 'Pitch Maintenance', Account: 'mail1.eircom.net', Server: 'mail1.eircom.net', Protocol: SMTP, Server Response: '550 5.1.1 User <person@eircom.net> unknown', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79


  • Registered Users, Registered Users 2 Posts: 6,254 ✭✭✭bonzodog2


    ^^ Yes, eircom's SMTP server does not know person


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