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RMA'ing a hard drive?

  • 12-07-2010 7:11pm
    #1
    youcancallmeal
    Registered Users, Registered Users 2 Posts: 8,038 ✭✭✭


    I RMA'd a Western Digital Raptor a few years ago and if memory serves me correctly I just wrapped it up in bubble wrap and put it in a padded envelope. All went well and I got a new hard drive in the post a couple of weeks later. I'm RMA'ing a 2.5" WD hard drive but I see they now have some nonsense on their site about particular packaging

    Can this type of packaging even be bought in Ireland? Anyone RMA any brand of hard drive recently, if so what kind of packaging did you use?


Comments

  • #2
    PogMoThoin
    Closed Accounts Posts: 13,874 ✭✭✭✭PogMoThoin


    Rma'd a raptor to them last week in a padded envelope & bubble wrap ;)
    New one is in Brussels on the way to me now :D


  • #3
    youcancallmeal
    Registered Users, Registered Users 2 Posts: 8,038 ✭✭✭youcancallmeal


    Grand so I'm just gonna do it the old fashioned way so :)


  • #4
    TouchingVirus
    Registered Users, Registered Users 2 Posts: 8,584 ✭✭✭TouchingVirus


    Why? Get them to send you the replacement hard drive first. They will put a hold on your credit card and ship the new one out. You then have 30 days from the RMA date to send your faulty one back. Send it back in the box they send you out.

    Bubble wrap and a padded envelope is not sufficient for shipping a hard drive. It does nothing to stop Shock, which is a big factor in hard drive failure.


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