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Vodafone Replacement SIM €?

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  • 13-07-2010 1:05am
    #1
    Registered Users Posts: 120 ✭✭


    Last two times I lost my phone, I went in store and they gave me a replacement SIM for free.

    I lost my phone again and this time I was logged onto the 'My Vodafone' account on the website and clicked 'Replacement SIM' it said it would cost €23:eek:

    Have they decided to start charging or is it just because I tried it online?
    If I go in store will they give it free as usual?


Comments

  • Closed Accounts Posts: 675 ✭✭✭Dr.Sanchez


    Carphone Wearhouse should give it to you for nothing. When I worked there I had the same girl come in almost every week to get a replacement sim after she'd lost her phone on a night out!


  • Registered Users Posts: 6,265 ✭✭✭MiCr0


    i think they only provide so many free sims per year/account

    perhaps you've just passed their number


  • Registered Users Posts: 120 ✭✭DC09


    MiCr0 wrote: »
    i think they only provide so many free sims per year/account

    perhaps you've just passed their number
    Thats what I was worried about:(

    I've lost it one too many times


  • Registered Users Posts: 18,919 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Registered Users Posts: 562 ✭✭✭jwcurtin


    This post has been deleted.

    That €23 notice has been there since 2008! Don't take any notice of it just ring them up or go in store and tell them you want a new sim, did it a couple of weeks ago with no hassle!


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  • Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    2 free a year is the limit im afraid. The price used to be about €18, its gone up over time.

    You dont have to pay for sims that go faulty or anything else similar. If you lose or damage it,, you have to pay.


  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    go into a store, plead your case and you'll probably end up getting it free. you can't argue with a website :(


  • Registered Users Posts: 3,251 ✭✭✭cyning


    I have never ever ever charged a customer for a replacement sim card: I've threatened to do it to customers that come in once a week :rolleyes: just go into a store :D


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