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Customer experience

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  • 17-07-2010 9:28pm
    #1
    jjjade
    Registered Users Posts: 191 ✭✭


    deleting - original message removed thank you for your feedback


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    #2
    laugh
    Registered Users Posts: 3,745 ✭✭✭laugh


    Calling it recharge doesn't make sense.

    It doesn't work for Ireland.


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    #3
    Scotty #
    Registered Users Posts: 3,772 ✭✭✭Scotty #


    Colour scheme is not right. The blues seems to clash rather than compliment each other. Layout is ok though I don't believe the 5.5 million top ups so far...

    Odd that the company is based in Dublin but can't top up a mobile anywhere in Europe :confused:


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    #4
    jjjade
    Registered Users Posts: 191 ✭✭jjjade


    thank you so much for your feedback


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    #5
    p
    Registered Users Posts: 2,119 ✭✭✭p


    You should do some testing with real people and see how they get on. Overall, it's not bad but it looks very cheap and doesn't give the impression of reliability. Site also is a bit slow to load.

    Is it reliable? Have you really sent topups to 5.5 million phones?


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    #6
    jjjade
    Registered Users Posts: 191 ✭✭jjjade


    you have no idea what volume this site does... plus its available in stores in other countries which helps the companies volumes!! its not really used in Ireland but the main volumes will come from America, Asia and Jamaica.


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