Eircom improvements HAH!

Xennon

ok, so I saw a thread a while back about how great Eircom were, oooh the innocence!

Im delighted to say that they seem to have solved the packet loss issue on the main backhaul that everyone in the surrounding counties to limerick was experiencing via bras2.lmk etc etc.

Yip they fixored it real good, lets have a look at some purty graphs, shall we;



Shown above is a lovely graph thing that tracks the response times of 10 pings sent consecutively to www.eircom.net (on their own network I might add!!) The pings are send every 10 minutes, green is the maximum ping time experienced in those 10 pings and blue is the minimum time.

Now look at week 25. This is where they solved the packet loss issue, unfortunately they seem to have simultaneously fcuked the response time of the network, Genius!

Heres a closer look at the past week;



And an average day on the wonderful NGB service provided by these people.


the missing green bits is where I pulled their modem and tried a netgear on the connection instead, drove my server a little dolally.

Monday 19/7/2010 at 23:10

Pinging home.eircom.net [159.134.198.138] with 32 bytes of data:

Reply from 159.134.198.138: bytes=32 time=254ms TTL=57
Reply from 159.134.198.138: bytes=32 time=283ms TTL=57
Reply from 159.134.198.138: bytes=32 time=345ms TTL=57
Reply from 159.134.198.138: bytes=32 time=341ms TTL=57
Reply from 159.134.198.138: bytes=32 time=277ms TTL=57
Reply from 159.134.198.138: bytes=32 time=232ms TTL=57
Reply from 159.134.198.138: bytes=32 time=274ms TTL=57
Reply from 159.134.198.138: bytes=32 time=349ms TTL=57
Reply from 159.134.198.138: bytes=32 time=353ms TTL=57
Reply from 159.134.198.138: bytes=32 time=196ms TTL=57
Reply from 159.134.198.138: bytes=32 time=240ms TTL=57
Reply from 159.134.198.138: bytes=32 time=286ms TTL=57
Reply from 159.134.198.138: bytes=32 time=323ms TTL=57

Ping statistics for 159.134.198.138:
    Packets: Sent = 13, Received = 13, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 196ms, Maximum = 353ms, Average = 288ms

Now this results in somewhat slow browsing, but sure 'what else would you use d'internet for?'

Forget Remote desktop work, SIP, Skype even!, gaming etc, you'd need a broadband connection for them. So what is it that Eircom are selling? Midband?...Did I post in the wrong forum??

One things for sure, it is DEFINITELY not 'next generation', more like 'look!! we fooled all these people in to paying us loads of money for decent dialup!!! generation'


Oh for the opportunity to change to another provider with some ease, am working on it though!

Hank Scorpio

Feel sorry for you man, honestly I do.

Had similar problems for like 6 months with eircom but eventually they went away.

Being a gamer it really wrecked my head.

Why not chance your arm with perlico or another provider, like magnet swift?

Surely there routing will be different and might solve your problems.

Xennon

Wheres Rory from Magnet when ye need him??

Rory, Am gonna PM you again to see if we can do anything now that they've changed the network somewhat.

watty

Perlico is eircom reseller now owned by Vodafone.

Magnet Swift is not Magnet fibre, glump or LLU, it's resold eircom.

If it's an exchange + backhaul issue (likely) then only Fibre, LLU, Fixed Wireless, UPC or Digiweb Metro will work better. Changing DSL provider won't help.

Hank Scorpio

watty wrote: »

Perlico is eircom reseller now owned by Vodafone.

Magnet Swift is not Magnet fibre, glump or LLU, it's resold eircom.

Ye well aware of that, but surely they dont route through eircoms nodes?

Xennon

Dammit Watty when are you rolling out??...

watty

Xennon wrote: »

Dammit Watty when are you rolling out??...

As soon as someone gives me €1.5 Billion. I'll just decide the tech and subcontract all the bits to people that do it best... (Magnet, Digiweb, Local Wireless ISPs. Sky to do the marketing )

Estimate peak time speeds no worse than 80% of package. Max package Speeds depend on location
Isolated Rural 10Mbps (Fixed Wireless or DSL Repeater)
Rural to Suburban 15Mbps to 30Mbps (VDSL via Fibre cabinet)
Urban 20Mbps to 100Mbps (Fibre to home)

Pings 5ms to 30ms depending on technology (maybe 50ms on DSL repeater). Zero packet loss. QOS protected & isolated from Internet SIP for VOIP (phone service using DECT handsets and MVNO to Mobile with same number. Calls go to Broadband when Mobile off/out of service)

Xennon

No problem, all you have to do is go for a game of golf these days

mrkielbasa

I am not far from you and I am getting similar results. We are both going the same route .

Pinging home.eircom.net [159.134.198.138] with 32 bytes of data:
Reply from 159.134.198.138: bytes=32 time=296ms TTL=54
Reply from 159.134.198.138: bytes=32 time=334ms TTL=54
Reply from 159.134.198.138: bytes=32 time=369ms TTL=54
Reply from 159.134.198.138: bytes=32 time=251ms TTL=54

Ping statistics for 159.134.198.138:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 251ms, Maximum = 369ms, Average = 312ms

This started a few months ago for me also . Very very frustrating , and being given the usual runaround by eircom 'tech' support .

Latest is , we are sending you out a new modem sir .

Xennon

10 pings averaged every 10 minutes to a server on their own network (www.eircom.net)

Just another day on our wonderful Next Generation Dialup

watty

maybe www.eircom.net has DDOS anti-"ping of death" protection?

What is www.heanet.ie like?

 ping www.heanet.ie -t

Pinging samhain.heanet.ie [193.1.219.57] with 32 bytes of data:

Reply from 193.1.219.57: bytes=32 time=20ms TTL=59
Reply from 193.1.219.57: bytes=32 time=69ms TTL=59
Reply from 193.1.219.57: bytes=32 time=18ms TTL=59
Reply from 193.1.219.57: bytes=32 time=16ms TTL=59
Reply from 193.1.219.57: bytes=32 time=21ms TTL=59
Reply from 193.1.219.57: bytes=32 time=18ms TTL=59
Reply from 193.1.219.57: bytes=32 time=28ms TTL=59
Reply from 193.1.219.57: bytes=32 time=27ms TTL=59
Reply from 193.1.219.57: bytes=32 time=18ms TTL=59
Reply from 193.1.219.57: bytes=32 time=16ms TTL=59
Reply from 193.1.219.57: bytes=32 time=27ms TTL=59
Reply from 193.1.219.57: bytes=32 time=23ms TTL=59
Reply from 193.1.219.57: bytes=32 time=20ms TTL=59
Reply from 193.1.219.57: bytes=32 time=17ms TTL=59
Reply from 193.1.219.57: bytes=32 time=36ms TTL=59
Reply from 193.1.219.57: bytes=32 time=21ms TTL=59
Reply from 193.1.219.57: bytes=32 time=39ms TTL=59
Reply from 193.1.219.57: bytes=32 time=18ms TTL=59
Reply from 193.1.219.57: bytes=32 time=27ms TTL=59
Reply from 193.1.219.57: bytes=32 time=40ms TTL=59
Reply from 193.1.219.57: bytes=32 time=23ms TTL=59
Reply from 193.1.219.57: bytes=32 time=19ms TTL=59
Reply from 193.1.219.57: bytes=32 time=19ms TTL=59
Reply from 193.1.219.57: bytes=32 time=16ms TTL=59
Reply from 193.1.219.57: bytes=32 time=20ms TTL=59
Reply from 193.1.219.57: bytes=32 time=20ms TTL=59
Reply from 193.1.219.57: bytes=32 time=59ms TTL=59
Reply from 193.1.219.57: bytes=32 time=17ms TTL=59
Reply from 193.1.219.57: bytes=32 time=21ms TTL=59

Ping statistics for 193.1.219.57:
    Packets: Sent = 29, Received = 29, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 69ms, Average = 25ms

DOCSIS over wireless, so upstream contention causes jitter.
8Mbps package, typically 7.5 Mbps down/0.9Mbps up at peak times.

Xennon

Just so happens Ive been monitoring ping times to www.heanet.ie aswell;



same methodology.

watty

It's terrible.

Podman

My Eircom speed dropped right down to dial-up speeds for a while there, once I wrote to them after a few days it went back up.. still, it was never as fast as the deal I pay for (2mb-€30pm)

I'm getting 1mb at most, and seriously thinking about switching over to UPC, as their speeds are many times what I'm looking at here. The best speed I've ever seen Eircom giving has been around 220 Kb/s

These examples are with the same file/availability..

Eircom speed around 80 Kb/s
UPC gives around 500 Kb/s
last week, Eircom's was 10 Kb/s

spurious

chompy wrote: »

I'm getting 1mb at most, and seriously thinking about switching over to UPC

While I can understand someone who cannot get UPC staying with eircom, it is beyond me why anyone who is in a position to get UPC stays with them.

JD6910

unbelievable - typical of those guys!!!!!!

peterdaly

We had always had eircom for the broadband but the last two bills showed they are charging for using more than 10gb per month at 2 euro per gig.

As soon as I saw this I looked into alternative packages, strangely enough while on the UPC site a salesperson knocked at our door... are they watching us surf? hmmm

Going for the 15mb line unlimited download but with fair usage policy which he said was 250Gb per month.

So waiting on phones TV and BB with UPC

Bye Bye Eircom