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laptop wont pass bios screen

Iamhere · 2010-07-20 19:23:50

Hi all I have a Dell inspiron running Windows vista Service Pack 2, since last week is has gotten harder and harder to start, now it wont pass the bios page at all... ive looked at the dell website, and followed there steps but still the same,, any idea what might be wrong? it has been saying for a while that the battery…

20-07-2010 8:23pm

#1

Iamhere

Registered Users Posts: 255 ✭✭

Join Date: November 2007

Posts: 228

Hi all

I have a Dell inspiron running Windows vista Service Pack 2, since last week is has gotten harder and harder to start, now it wont pass the bios page at all... ive looked at the dell website, and followed there steps but still the same,, any idea what might be wrong? it has been saying for a while that the battery will need to be replaced...

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Comments

#2 21-07-2010 1:56pm

Skerries

Registered Users, Registered Users 2 Posts: 12,570 ✭✭✭✭

Join Date: May 2003

Posts: 12209

if it is still doing this without the battery then it is not that
if you hit F12 on bootup does it offer a Diagnostics option? or if you have the original disks you can boot it from there
run that and see if it is a hardware problem first

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#3 21-07-2010 9:56pm

corkcomp

Registered Users, Registered Users 2 Posts: 5,114 ✭✭✭

Join Date: April 2006

Posts: 5068

if it wont go past post / bios it wont be related to SP2 .. take out the battery - remove the power - hold power button for 10 seconds to reset cmos , reinsert battery and power and try again

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#4 27-07-2010 8:24pm

Iamhere

Registered Users Posts: 255 ✭✭

Join Date: November 2007

Posts: 228

Thanks for the replies, the problem turned out to be a connection between the motherboard and the cd/dvd drive...

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