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Dell Calling! your warranty has expired

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    #32
    Venom
    Registered Users Posts: 6,984 ✭✭✭Venom


    Seamus as someone who has been building PCs for myself, friends and work, you are talking pure bollocks if you think a PC is not expected to last 3 years.

    Like slimjimmc, foggy_lad and Noodler have stated, Iv PCs going back 10 years that still run as well today as the day I built them.

    Hell I paid 3k for a Philips widescreen TV about 10 years ago and its still running perfectly :)


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    #33
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    i have given away televisions and other items for free that were 20 years old and still working perfectly well! but would i expect a repair or anything else for them no because given the cost and use i got from them they were reasonably durable and fit for purpose etc


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    #34
    axer
    Registered Users Posts: 5,517 ✭✭✭axer


    I would imagine most electrical goods should last a minimum of three years but this can be dependant on price in that a dirt cheap tv may not be expected to last that long or of that type of product doesn't normally last that long. This is not to say you can go back to a shop demanding a refund or even a replacement straight up if a fault develops. If they cannot repair or replace they can get away with only a partial refund.


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    #35
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    it is all about getting your money's worth from a product rather than value for your money. if you pay for an expensive tv it should behave and last like an expensive tv not break down after a year like some cheap knock off set!


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    #36
    jtown
    Registered Users Posts: 755 ✭✭✭jtown


    Im getting lots of calls from 02044000.

    Think its a scam....wondering if Im going to order the laptop.. saying have I card details. Contacted Dell and they said nobody has contacted me.

    How did they know I was thinking of ordering a laptop!!!


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    #37
    subway
    Closed Accounts Posts: 6,131 ✭✭✭subway


    01 204 4000 is the number for dell sales
    and this thread is nearly 2 years old.


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    #38
    Badgermonkey
    Closed Accounts Posts: 3,019 ✭✭✭Badgermonkey


    jtown wrote: »
    Im getting lots of calls from 02044000.

    Think its a scam....wondering if Im going to order the laptop.. saying have I card details. Contacted Dell and they said nobody has contacted me.

    How did they know I was thinking of ordering a laptop!!!

    Had you been in touch with Dell sales support discussing a possible purchase?

    Not sure if Dell sub-contract support functions, but some Indian call centres have been shown to trade personal data as a valuable commodity.


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    #39
    jtown
    Registered Users Posts: 755 ✭✭✭jtown


    Badgermonkey wrote: »
    Had you been in touch with Dell sales support discussing a possible purchase?

    Not sure if Dell sub-contract support functions, but some Indian call centres have been shown to trade personal data as a valuable commodity.


    Yes was onto them to get a laptop. However I contacted Dell myself and asked were they calling me yesterday morning and they said NOONE from Dell tried to call me. However that number rang me at least 6 times.


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    #40
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    jtown wrote: »
    Yes was onto them to get a laptop. However I contacted Dell myself and asked were they calling me yesterday morning and they said NOONE from Dell tried to call me. However that number rang me at least 6 times.
    It is Dell ringing you from India! It is most likely an independent sales person trying to sell you an extended warranty

    From an experience buying a memory upgrade from Dell a few years ago I am of the opinion that many of the Dell reps are working as stand-alone sales reps who buy stock from dell and sell it on to Dell customers at extortionate rates! Dell reps were looking for €140+ for two sticks of ram that were listed on the Dell site at €35.


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