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Antimalware Doctor. Help!

2»

Comments

  • #52
    Peter03
    Registered Users, Registered Users 2 Posts: 80 ✭✭Peter03


    dpmurray wrote: »
    Hi,

    i've removed this from a few machines already - i used this website http://www.bleepingcomputer.com/virus-removal/remove-antimalware-doctor

    if you can't get a browser working on your machine - use another to download the required files and follow the instructions exactly. Just running malwarebytes will not remove this crap - you have to disable the actual malware program first!

    Hope this helps

    Hi, I followed the steps on the website. I downloaded rkill on this laptop put it on a cd and tried it in my computer that's infected. I don't think it worked as the black box would disappear very quickly, I also tried to open malware bytes from a cd but it also wouldn't open properly. Any suggestions?


  • #53
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Peter03 wrote: »
    Hi, I followed the steps on the website. I downloaded rkill on this laptop put it on a cd and tried it in my computer that's infected. I don't think it worked as the black box would disappear very quickly, I also tried to open malware bytes from a cd but it also wouldn't open properly. Any suggestions?

    Did you copy the files onto the infected computer and then try to run them or did you try to run them from the CD? Are you doing this in Safe Mode?


  • #54
    Peter03
    Registered Users, Registered Users 2 Posts: 80 ✭✭Peter03


    bhickey wrote: »
    Did you copy the files onto the infected computer and then try to run them or did you try to run them from the CD? Are you doing this in Safe Mode?

    I tried to run them from the cd. Safe mode won't work for some reason. I press enter on the option but it boots normally for some reason.


  • #55
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Peter03 wrote: »
    I tried to run them from the cd. Safe mode won't work for some reason. I press enter on the option but it boots normally for some reason.

    You should copy them from the CD to the computer first and then run them.

    About Safe Mode, you're pressing F8 to get the menu, using the cursor arrows to highlight Safe Mode, pressing <Enter> and you say it still boots normally?


  • #56
    Peter03
    Registered Users, Registered Users 2 Posts: 80 ✭✭Peter03


    bhickey wrote: »
    You should copy them from the CD to the computer first and then run them.

    About Safe Mode, you're pressing F8 to get the menu, using the cursor arrows to highlight Safe Mode, pressing <Enter> and you say it still boots normally?

    Yeah, I press f8 then I get 3 boot options.

    PS-_NEC
    SM-MAXTOR
    Realtek boot agent.

    I got into safe mode before using the SM option but now it won't work. Does it have to be in safe mode for all this to work?


  • #57
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Peter03 wrote: »
    Yeah, I press f8 then I get 3 boot options.

    PS-_NEC
    SM-MAXTOR
    Realtek boot agent.

    It looks like F8 is also used as some kind of BIOS boot option on your computer. What you're trying to catch by pressing F8 is the moment just before windows starts to load. Let the initial BIOS screen finish and then tap F8 until you get the safe mode menu or maybe hyst go ahead and Select SM but start tapping the F8 key as soon as you do select it.

    I got into safe mode before using the SM option but now it won't work. Does it have to be in safe mode for all this to work?

    Not necessarily but Safe Mode is just that bit safer in that a lot of stuff isn't loaded so some viruses don't get a chance to fire up.


  • #58
    Peter03
    Registered Users, Registered Users 2 Posts: 80 ✭✭Peter03


    bhickey wrote: »
    It looks like F8 is also used as some kind of BIOS boot option on your computer. What you're trying to catch by pressing F8 is the moment just before windows starts to load. Let the initial BIOS screen finish and then tap F8 until you get the safe mode menu or maybe hyst go ahead and Select SM but start tapping the F8 key as soon as you do select it.




    Not necessarily but Safe Mode is just that bit safer in that a lot of stuff isn't loaded so some viruses don't get a chance to fire up.

    Cheers man got into safe mode by doing that. rkill didn't work I don't think but malwarebytes is doing a scan now and it's already found a few infections.


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