Confused about UPC Deals

ShaneU

I'm switching to UPC from Eircom, I'm in a contract with sky so I can't get TV with UPC and have to pay the €7.75 fee a month. However on the site there seem to be two different prices for the same thing.


http://www.upc.ie/deals/existing_customers/fibrefreedom/ €40

http://www.upc.ie/phoneandbroadband/fibre15freetime/ €35.44

Which one would I be getting? They seem identical and both say "Add phone and broadband to your existing TV connection."

slimjimmc

The €35.44 one has the following line in its T&Cs which the €40 one doesn't.

Prices shown apply to existing Analogue TV customers only

Other than that, they do indeed appear identical.

dunworth1

the 35.44 one is for existing tv customers

Add Fibre Power Broadband 15Mb and Home Phone with Freetime World to your existing TV connection

ShaneU

dunworth1 wrote: »

the 35.44 one is for existing tv customers

They both say that.

ShaneU

I called up and they said the €40 is for existing digital customers, and €35.44 is for existing analogue customers. Not not sure why analogue customers get a discount, you'd think it would be the other way around? Anyway, if you don't have UPC tv at all it's €40 + €7.75 a month.

slimjimmc

ShaneU wrote: »

They both say that.

No they don't, only the €34.44 one mentions "analogue TV" which UPC have since confirmed to you (thanks for clearing that up btw). They certainly could have made the distinction a lot lot clearer.

ShaneU wrote: »

I called up and they said the €40 is for existing digital customers, and €35.44 is for existing analogue customers. Not not sure why analogue customers get a discount, you'd think it would be the other way around? Anyway, if you don't have UPC tv at all it's €40 + €7.75 a month.

The discount for analogue customers is the carrot to try and get them to make the move over to digital TV. Analogue TV uses up a lot more bandwidth than digital which could otherwise be put to more profitable use if there are no analogue users in that area.