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3 Broadband issue.

  • 08-08-2010 10:33am
    #1
    Rafa1977
    Closed Accounts Posts: 400 ✭✭


    Hello, just looking for advice here or has anyone experienced anything similar. I was with UPC broadband and moved house to Navan. The engineer told me that they couldnt get broadband in my estate so I had to get a new provider. So I went with 3 Broadband as part of the 14 day trial. Now it appears the UPC can be got in my estate, so I have decided to go back to UPC, and 3 is slower anyway. I decided to call 3 this morning and inform that I was not taking up the option of continuing with their service, and they told me I have to pay 360 euros cancelling fee. When I signed up this was not mentioned, I was only told that if I cancelled within the 14 day period I would have to pay for postage returns. I also looked through the terms and conditions and there is no mention of 360 euro cancellation fee.


Comments

  • #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    are you within 14 days or not , this is the wrong forum for 3 issues anyway, try the midband forum.


  • #3
    Rafa1977
    Closed Accounts Posts: 400 ✭✭Rafa1977


    Thanks Sponge Bob. Will post there.


This discussion has been closed.
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