How to piss a shop assistant off...

Dempsey

Kasabian wrote: »

Lets have a little experiment tomorrow.

Any one who is posting in this thread that works in the service industry be uber-nice to all your customers tomorrow.

Anyone who is a customer complaining on this thread also be uber nice tomorrow to our fellow boardsies who work in the service industry.

Let's employ a code word that can be used to ensure a wonderful transaction experience for boardsies . Use it like a loyalty card.
Anyone not using the word is fair game.

Any suggestions on the code word?

jill_valentine wrote: »

I like this idea. Make it something you might just use in a conversation, but is distinctive.

Ooh, it'll be like Fight Club. With less uriney soup, one hopes.

Thats what I was thinking!

Tomorrow is going to get interesting :pac:

NoHornJan

You should have studied veterinarian science.

Nulty

Kasabian wrote: »

See your getting worked up again. Chill it's not worth it.

Kudos but let him learn the hard way or not at all.

Edit:
I like many have worked in the service industry and my motto was "The hardest part of the job is the customers." This is true but I make it easier by "Imagine every customer is your mother." Everyone goes home at the end of the day with satisfaction!

EDIT 2:
I was blown away by the engagement and friendliness of a girl at a till in an off-license tother day in Sandyford. Well done her.

Lust4Life

never gave much thought to the change in hand vs change on the counter.
I always lay the change on the counter so I don't have to touch the patron.

As for the rest of the complaints, OP, maybe it is time to consider a new line of work if your attitude is heading so strongly in this direction. The world if filled with a billion personality types and you will run across all of them.

Personalities fascinate me, so I actually enjoy working with the general public.

ColeTrain

Nulty wrote: »

Kudos but let him learn the hard way or not at all.

Edit:
I like many have worked in the service industry and my motto was "The hardest part of the job is the customers." This is true but I make it easier by "Imagine every customer is your mother." Everyone goes home at the end of the day with satisfaction!

EDIT 2:
I was blown away by the engagement and friendliness of a girl at a till in an off-license tother day in Sandyford. Well done her.

Must be awkward when a lady buys a box of condoms.

Nulty

ColeTrain wrote: »

Must be awkward when a lady buys a box of condoms.

You gotta be safe, especially my mother

Diabhal Beag

BTW when people ask about "invisible newspapers" there are a lot of shops that store extra newspapers in the back.

Hardly a reason to bitch. Be happy to have a job.

RacoonQueen

What used to really annoy me in shops was women who would stand in a queue for 5 minutes then wait till they're at the till to dig into their bag for their purse and count the money out, then they'd hold the long queue even longer as they fumbled around putting their money back into their purse etc etc etc I'm glad I don't work in retail anymore...

Optimalprimerib

clarke1991 wrote: »

well done vallentine:)! yeah i also hate that attitude! one day i asked a fella was he ok, and... wait for it!!!! he said: can't you see im on the fcuking phone(he was holding it on the oppesite side to me)! and started shouting and actually beeping at me! while HE was telling ME to be quiet! it was unbelieveable! beeping! on the fourcourt! gave him a dirty look whenever i seen him after that;)

Ha hes not supposed to be on his phone at a petrol station

Lockstep

Branching off slightly into barwork. They run the gamut from the mildly irritating (which can be shrugged off with a reasonable sense of humour) to the dangerous. All in all though, they quickly add up to be irritating.

-Change your mind halfway through your order. This always works out extremely well for us. Bonus points if you decide you don't want the can of Red Bull or pint of lager afterall, to simply throw it at us. How silly of us for not reading your mind beforehand. Bonus points if it hits them on the head. As you're being ejected, claim that "It was all a joke" and that the staff are taking it too seriously.

-When holding out a banknote to pay for your drink, 'playfully' move it out of the way, just as the barman/barmaid reaches for it. Noone has ever done this before and it dazzles us with your wit.

-Grope us. Nothing makes us feel more valued than having our arses grabbed by drunken, mouth breathing trogs. When they react with discomfort, always make sure to say "It's only a bit of fun" (if groping a woman) or "What, are you gay?" (if groping a man). It really turns us on and you might even get a shag at the end of the night.

-Yell and scream at us, waving your money frantically like a trader on the Japanese stock exchange. This never fails to make us serve you next. Especially if you grab our wrists while we're trying to pull a pint for someone else. Or if you demand we serve your friend next.

-Demand drinks on "barman hospitality'. Of course we can give these away. never mind that the drink you want amounts to 2/3 of our hourly pay.

-Give us a 5c tip and tell us about how grateful we should be for your generosity. This never fails.

-When sweat is pouring off us in torrents and we're getting a drink of water, tell our supervisor that you saw us pouring vodka into the glass. Watch the fireworks between the supervisor and employee for a few minutes and then see the relief on the employee's face and watch them collapse to the ground and laugh as you reveal it's all a brilliant joke.

- When the bar is closed and we are unable, by law, to sell you any more alcohol, demand extra booze and offer us tips if we'll serve you just one more. Get threatening when you are refused and rebuff any claims that you'll be fired with "Oh, its just one more drink".

-Try to justify any demand, no matter how unreasonable with "I'm a barman/barmaid myself".

-When we're going past with a crate of spirits, lift one out and pretend to run away. It always puts a spring in our step to have to play tag around the smoking area with a giggling tool. Even if you're not this cretinous, still grab a bottle and say "Aw, you can let me have this one; no-one will know!"



And then there's all the nice, friendly patrons who prop up the bar, regale us with amusing anecdotes and manage to leave a tip, even though I know your in financial difficulties yourself. I love you guys.

Joey the lips

The Agogo wrote: »

Obviously, I can't speak for the majority of shopkeeps, but I try my best (hence why I vent my anger on AH). But you're right. Some of my coworkers project these traits. I think the three 100% scores I got from mystery shoppers proves my willingness to bite my tongue and just get on with it when I'm in work.

RE: "Join the dole queue" - If i did that the business would close and six other workers would follow me onto it

Your a dreamer...we are all expendable. Thats why we do a good job... In the hope we are valued but in reality money talks... and bull.... walks.

I can be nice when i need to be as well.

Fukuyama

Joey the lips wrote: »

The Agogo;67349064]Just to give boardsies some methods of getting on the nerves of shopworkers (of which I am one) throughout Ireland:

[feel free to add to the list]

- Throw money on the counter, even if my receiving hand is fully extended Make customer throw money on the counter by giving the attitude you dont want to serve them

Nope. They just throw it there. Or toss their laser card at you. Twice I've had it actualy hit me and fall onto my lap. ****ers should learn manners. I'm good at my job and regularly get 100% with mystery shoppers. Some customers are just dicks.


- Mumble what you want only not to be understood, then accuse me of not speaking English
Dont attempt to make conversation or seem polite that way you leave the customer to believe you could not be bothered.

IF I attempted to make conversation with all of my customers two things would happen. The Q would move much slower and I'd be brushed off in two seconds flat. Have a good laugh with some of my regulars or indeed people who approach me on the floor and are polite in asking a question. Not the muppets who thrust an empty packet of something in my face, ask do we have it and then moan to me when its three isles down.


- Stand there like an idiot even when I'm clearly trying to clean-up/walk past/ close the shop
Clean up the shop like an idot because your in a hurry to the pub afterwards makeing your customers feel like an idot for being in the way

So I suppose you like to stay longer in your job then? Also, people who barge through an area where someones working ARE idiots. Last week I cordoned off the self scan with those extendable rope things as well as place plastic bags over each of the screens to make it 100% clear they're not in use. I leave the are to go to customer service for two seconds. I come back and some stupid bitch has barged through the cordon and removed ALL of the bags in the hopes one might be working.... :mad:

- Asking silly questions like "How much is the 6.50 carwash?" and "Are all your papers gone?" - No, we just sell invisible ones.
Barate your customers for asking a question just because they do not know how to actually approch you and simply say."I want a car wash" or is there a chance you kept a paper back somewhere

Despite popular belief, shops dont keep 'special' stock 'in the back' for special customers who ask the 'special secret question'. If its not on the shelf then its 99% gonna be out of stock. Especially things like Newspapers and fresh food. And asking stupid questions like 'can you not just put these few cans through. Sure it's only ten minutes past 10pm' and then acting as though it was my idea to bring in shorter off licence hours will get you shot down in flames.


- Buy one scratch card at a time, causing a queue to build-up
Make your customer feel pissed off by barateing them for queing up

No no... standing at the till scratching your cards is not Q-ing up. I feel you may be guilty of this crime seeing as you cant distinguish between the two...

Ah fcuk this.... if you dont like your customers join the dole que...someone else will be happy to take the job

Why would I like my customers? ... don't know them personally. Most people are nice and realise that once a shop assistant clocks out they're back to normal. Not people you can verbally assault to make you feel big, look down upon or just be a friggen idiot towards.

Fukuyama

pmcmahon wrote: »

i'd have you sacked,i really would

Lol. But you couldnt.

I hope all those narky customers who 'report' a sales assistant for checking a text message on their phones or 'being rude' (oh the irony!) realise that once you've left the store the manager will shrug it off, maybe even share a joke about 'that 'aul bag' with said sales assistant and then its alllll forgotten about.

You cant get anybody fired.

mikemac

Dean0088 wrote: »

I hope all those narky customers who 'report' a sales assistant for checking a text message on their phones

Grrrr :mad:
I hate when I'm waiting for staff to put through my laser card and they're checking their text messages.
Very ignorant thing to do.
Tesco Ballyfermot, I expect it everytime at this stage

I've not reported anyone though. Management couldn't care less such is the filth of that place so why would they do anything here

When I worked in bars you had to leave your mobile in the cloakroom, if you were checking it behind the bar in front of customers you'd get a warning from HR.
Dead right too

I'm not a narky customer. But I've worked in many hotels and wouldn't dream of texting people or checking my mobile while customers were being served

fasty

Dunnes Stores on the Sundrive Road and that off licence at the top of Bray Mainstreet are two retail outlets this weekend that really made me pissed off with the grumpy attitude of people behind tills.

In Dunnes, I was barely even looked at while all these little fat scangers with fake tans used bad language and talked about how they didn't care if X person was sick, they were leaving at 8 and that was that. No thank you, no please, no acknowledgement that I was anything other than some spectre putting items for them to scan.

Then in that off licence, again I barely got looked at and I was clearly interrupting this lad's ability to read the day's red tops. ****er!

I worked in a petrol station while I was in college so yeah, customers can be pricks, but that's no excuse!

Fukuyama

feelingstressed wrote: »

Grrrr :mad:
I hate when I'm waiting for staff to put through my laser card and they're checking their text messages.
Very ignorant thing to do.
Tesco Ballyfermot, I expect it everytime at this stage

I've not reported anyone though. Management couldn't care less such is the filth of that place so why would they do anything here

When I worked in bars you had to leave your mobile in the cloakroom, if you were checking it behind the bar in front of customers you'd get a warning from HR.
Dead right too

I'm not a narky customer. But I've worked in many hotels and wouldn't dream of texting people or checking my mobile while customers were being served

I'll agree with you there... whilst serving a customer IS rude on the sales assistants part. I cant say it common though. I work in Tesco and dont see much of it. Especially not on tills. Never done it myself.

But honestly, say you're packing a shelf and you check a text or the time. Next thing you have a customer hurdling towards you with an outstretched finger saying their going to report you to your manager. You'd thing I lit up a fag or opened a beer or something:rolleyes:

phill106

In my local shop they often put away the papers 30 mins or more before the shop is closed. Hence my asking the possibilty of papers in the back.
Did it yesterday in fact. And do you know what?


They had.....


Same last week, none on display, but they had one in the back that had been held for someone who never came back.
Different stores. Same result. Cant hurt asking.

Get over yourself OP.

On the whole people who work in shops and bars think that this is just temporary and really they are better than this and most people think that they are better people who work in bars and shops. Great combination when these people meet !

:rolleyes:

eightyfish

kickoutthejams wrote: »

Branching off slightly into barwork.

-At the start of the night: Be sure to inform the barman about your dissatisfaction with the prices. He will be sure to personally reduce the prices.

-On student night: Demand to pay for your individual €3 pint on Laser every time you order, and turn down the offer of cash-back every time.

-On R'n'B night: Whistle at the bar staff to get their attention. They love that.

-At the end of the night: Ask if the bar staff will serve you more drink. If refused, simply ask again. If refused a second time, offer a 20c tip. Repeat.

Fukuyama

phill106 wrote: »

In my local shop they often put away the papers 30 mins or more before the shop is closed. Hence my asking the possibilty of papers in the back.
Did it yesterday in fact. And do you know what?


They had.....


Same last week, none on display, but they had one in the back that had been held for someone who never came back.
Different stores. Same result. Cant hurt asking.

Get over yourself OP.

Doesn't sound like the OP needs to 'get over' himself.Working in Spar doesnt exactly boost your ego you know... He just blew off some steam about a minority of people who will see sales assistants and decide 'hey, I'm having a bad day. I'm going to yell at this 16 year old girl about beans'...

^ its people like that who need to get over themselves.

Fukuyama

Jaxton Helpful Rhino wrote: »

On the whole people who work in shops and bars think that this is just temporary and really they are better than this and most people think that they are better people who work in bars and shops. Great combination when these people meet !

:rolleyes:

Cant say I agree with you there. You'll find people like that in EVERY job who think their just doing their time amongst the rank and file people before they move up in the world. But on the whole, the majority of workers in retail dont think of themselves as above it... I'd say most are damn well happy to have ANY job..

sealgaire

On your first point, there is nothing more annoying when you hand your money to the assistant and they leave it back down on teh counter, when you have handed it to their hand:mad:

BrianJD

Caution...This post may contain some stereotypical views.


to piss a shop assistant off...........

..............yes do come in and grab a large trolley at 2 minutes to closing. I don't mind having to keep cashiers back after they're rostered and sure, they're only cashiers, there there to serve you. Oh, and it wasn't suitable to come in during the previous 15 hours we were open....no problem

Also, while you are standing there in your christmas jumper farmer man paying for your shaws ham and white pan, by all means take a big long noisy lick on your 99 ice cream right in front of me......

Right, I'm off to Ranting and Raving cause I've just started.

mikemac

Dean0088 wrote: »

I cant say it common though. I work in Tesco and dont see much of it. Especially not on tills. Never done it myself.

Every Tesco is different.
Some are filthy kips with a lot (but not all) of useless, ignorant staff and managers like Ballyfermot.
The kind who pause while serving you to shout across to Sharon about their drunken night last night and the latest on Jacinta and her boyfriend. The whole store gets to listen!

Some are clean and tidy, shelfs always stocked correctly like Tesco Clarehall, it's kept realy well and the staff are great. Credit to the staff, it's a large store and if you can't find something they'll walk with you to find it or handle any question realy.

Now if I was Tesco Ireland manager I'd be sacking some managers and promoting some others.
Offtopic post though

ROCKMAN

How to piss a shop assistant off...


Using a saw-off shotgun for all your transactions ,

R0ot

"What do you mean there's no ice?! You mean I have to drink this coffee hot!?"

krudler

phill106 wrote: »

In my local shop they often put away the papers 30 mins or more before the shop is closed. Hence my asking the possibilty of papers in the back.
Did it yesterday in fact. And do you know what?


They had.....


Same last week, none on display, but they had one in the back that had been held for someone who never came back.
Different stores. Same result. Cant hurt asking.

Get over yourself OP.

Why would you buy a newspaper at the end of a working day?

In fact why but a newspaper at all? they have the internet on computers now.

Sanjuro

orourkeda wrote: »

I shudder to think whats going to happen when the general populace engages its grey matter. When this happens the world is totally f*cked.

I wouldn't fret too much. You're going to be waiting a long, long time before that happens.

krudler

Customers can be dicks, so can shop assistants, world keeps turning.

Working in retail has nothing on dealing with customers over the phone, thats ignorance incarnate. Anything a person would say to you in the flesh can be amplified more by the fact you're not standing in front of them. here are some ways to piss off call centre employees..

1. Dont ring in and complain it took ages to get through the automated options, then ask me to do something simple you could have easily done on the automated options yourself, thats the entire point of them being there, so you dont need to speak to someone!

2. dont ring in then complain you cant hear me because you're driving, and ask me to ring you back, YOU RANG ME! if you cant talk, either pull over or wait until you get home! is finding out when your bill is due of such importance that you need to ring as you're bombing down the M50?

3. We are not the speaking clock, stop asking the time, oh and by the way, your phone,that thing in your hand, HAS A CLOCK ON IT!

4. If you dont know which phone operator (who you've been paying a bill to for the past 5 years ) you're with, then you're a fcuking moron. and no I cant fix your fixed line eircom phone, and no we're "not all the same sure"

5. No I cant give you personal information for that person, ever hear of a thing called the data protection act?

6. I know you were drunk last night, I know you're hungover now. No I dont know where your phone is after you "lost" it last night, no I dont know which taxi company you got, no I cant track your phone as if we have some giant monitors that can home in on every phone in the country, this is not The Bourne Identity.

7 "It fell in water" is a cowards way of saying "I dropped it in the jacks". you know, I know, lets cut the bullsh1t.

Corruptedmorals

Act as if shop assistants don't need room to move, particularly when they are pushing/pulling something heavy and awkward. Why bother moving 1 metre to the left, the shop assistant can evaporate through solid mass.

Be unreasonable to the point of abuse about the astonishing revelation that in department stores, main tillbanks can't do refunds. What a surprise!

Stare blankly when notified that a 14 is not in stock here or anywhere in the top-selling item that's been out for weeks. Because how could that happen? The shop assistant MUST be lying. Must proceed to spend 5 minutes demanding to know if shop assistant is telling the truth. "You're sure?....It's not in Rathmines?..Really?..It's not in any stores near?..What about Blanch?..Will you check again to see if Henry Street have it?..Oh right if it's not in Dublin then is it down the country?..No? Is it in Cork, it must be.....Oh...Well where is it then?...It's in SPAIN hahahaha sure what would I be doing there HAHAHAHA"

Jaysoose

I used to work behind a bar in meath and one sunday morning completely hungover (still drunk) a local wagon came up to the bar and slammed down a euro..."pot of tea!!" had seen her in action before typical entitled old witch that had no manners herself but expected treated like a queen.

The boss was at the end of the bar and knew i had been out on the lash and was only covering for a few hours on my day off and i saw him wince expecting my hungover brain to explode....i simply answered "yes madam straight away, take a seat and i will drop it over is there anything else you would like? " Boss pissing himself as the old bag had to slink off back to her seat without getting to moan or complain about 'that young barman'.

I know what i wanted to call her but the only way to deal with these people is confuse the hell out of them.

stannis

Ricardo G wrote: »

Oh right its ok for shop assistants to have their pet hates re customers but not ok the other way round :rolleyes:

Most customers are OK, some act like complete dicks who think they can talk to you any way they want because you're behind the counter. I treat the normal ones in a normal way (hi, please, thanks, goodbye) and the dicks with the contempt they deserve.

"Oh no... you don't have any copies of my favourite newspaper left??? Maybe I should have come in early enough to pick it up before more enterprising people got it first."

clarke1991

Optimalprimerib wrote: »

Ha hes not supposed to be on his phone at a petrol station

oooh i should have said that to him, that wold have really p!ssed him off:p

The Agogo

phill106 wrote: »

In my local shop they often put away the papers 30 mins or more before the shop is closed. Hence my asking the possibilty of papers in the back.
Did it yesterday in fact. And do you know what?


They had.....


Same last week, none on display, but they had one in the back that had been held for someone who never came back.
Different stores. Same result. Cant hurt asking.

Get over yourself OP.

Guaranteed that they had already written up a returns note and bundled them away. I do that aswell. IT causes me an extra 2 minutes of work and rework everytime someone does it.

Buy a newspaper, not an oldspaper.

Plus, retailers are just looking for common decency and sense (which I affored my customers)

kc87

i think shop assistants should realise there only doing a job an untrained monkey could do.

sure hopefully it wont be longs before all those ignorant fooks are traded in for those well mannered self service machines or maybe keep you's there 2 just look after the old people with there change purse

eightyfish

kc87 wrote: »

sure hopefully it wont be longs before all those ignorant fooks are traded in for those well mannered self service machines

O yes good idea.
"UNEXPECTED ITEM IN THE BAGGING AREA! RESISTANCE IS FUTILE!"

Noopti

I have met my fair share of rude and obnoxious shop assistants, and obviously there are rude and obnoxious customers.

Some people are rude and obnoxious, that's life.

Faith+1

Go into a clothes shop and ask if they have your size in Extra Medium!:P

The Agogo

kc87 wrote: »

i think shop assistants should realise there only doing a job an untrained monkey could do.

sure hopefully it wont be longs before all those ignorant fooks are traded in for those well mannered self service machines or maybe keep you's there 2 just look after the old people with there change purse

Then why customers always asking for help?

Change oil
Wash car
Fill air pressure
count change
find items that are on clear display
blah blah blah blah?

Lando Griffin

I was drunk one morning and I went into my local shop.
I went up to an assistant and said
“Hello, I wonder if you could find the following items please” and handed her a slip of paper that read Breakfast.
She burst out laughing.

kc87

The Agogo wrote: »

Then why customers always asking for help?

Change oil
Wash car
Fill air pressure
count change
find items that are on clear display
blah blah blah blah?

ah when you put it like that my highly educated friend i see the error of my ways :rolleyes:

your a shelf stacker that thinks he more important than u are. does that name badge and sweeping brush all of a sudden make you feel important

sur theres probly a young kid robbing sweeps in ur shop while your on this pretending 2 be working

Antar Bolaeisk

The Agogo wrote: »

- Stand there like an idiot even when I'm clearly trying to clean-up/walk past/ close the shop

If there's a customer in a shop looking to get served then they should be served even if that means you have to drop your task for a few minutes to do so

The Agogo wrote: »

- Asking silly questions like "How much is the 6.50 carwash?" and "Are all your papers gone?" - No, we just sell invisible ones.

Nothing wrong with customers asking questions, like many other people who have to deal with the public one of your primary roles is dealing with enquiries. Don't forget that you deal with the shop on a daily basis so everything is routine for you, for customers it's not routine and may not be very obvious (though more likely they're just idiots).

The Agogo wrote: »

- Looking at me angrily from a queue when I'm clearly on my lunch-break
- Asking "Are you closed?" when we're halfway out the door with lock-and-key in hand

Again, if a customer wants to be served in a shop and isn't being served then there's something wrong. The blame in this case obviously lies with your co-workers since you're on a break. However, if you are on a break then why are you behind the counter? Disappear somewhere to take your break then you can escape from the glaring eyes of the customers.

Some things which annoy me are:

Indecisive customers.

Waiting until asked for money before reaching into the deep dark recesses of your nether regions to find the wallet time forget. The depth and darkness of said recess seem to be proportional to the length of the queue.

Produce you coppers from last nights binge. Again, the number of said coppers is proportional to the length of the queue.

Hold up the queue when getting your order so you can continue that absolutely hilarious conversation about yerone from last night.

Asking your 5 year old kids what they want and then waste five minutes telling them what they're getting.

Indecisive customers, make up you're fecking mind already!

Customers who ask for the wrong thing then blatantly lie blaming the shop assistant.

fontanalis

kc87 wrote: »

ah when you put it like that my highly educated friend i see the error of my ways :rolleyes:

your a shelf stacker that thinks he more important than u are. does that name badge and sweeping brush all of a sudden make you feel important

sur theres probly a young kid robbing sweeps in ur shop while your on this pretending 2 be working

How's life working in NASA?

scorpioishere

My friend works in a coffee shop in town and he told me that the abuse the staff gets from these ignorant people. If people throw money on the counter they do the same as well back. Well what do u expect, if u respect me i respect you. After all if he was not here in this country making coffee for irish people, where will u people get ur coffee made from? Also he told me one day one girl came in and ask for a mashmallow hot chocolate with extra mashmallows in it, cream, flakes and also cookie. With all the trimmings in it the cost was around 4.50. Next prick arrived and said, can i have the same please so my friend start to press what he asked for, then the guy wants a cake which my friend took and put on a plate for him. During that time the hot chocolate was made already and my friend told that guy that all together will be 9.50. That prick got angry and said how much was the items, 4.50 for hot chocolate and 5 euros for cake. He got mad and said its advertise 3.20 and my friend said to him but you asked for the same as the other customers. She had this, that and that so its 4.50. he said he's not paying and my friend told him that its already made so u have to pay. He actually paid but was angry.

I was so happy and laughed when i was told that story. People should respect shop assistants, waiter etc etc. Its not because you have money and being a customer you can do whatever u want.

phill106

krudler wrote: »

Why would you buy a newspaper at the end of a working day?

In fact why but a newspaper at all? they have the internet on computers now.

Because i forgot to buy it earlier in the day!
The mother loves the sunday mail's tv section dont ya know.
She has none of that fancy internet stuff.

scorpioishere

Antar Bolaeisk wrote: »

If there's a customer in a shop looking to get served then they should be served even if that means you have to drop your task for a few minutes to do so



Nothing wrong with customers asking questions, like many other people who have to deal with the public one of your primary roles is dealing with enquiries. Don't forget that you deal with the shop on a daily basis so everything is routine for you, for customers it's not routine and may not be very obvious (though more likely they're just idiots).
.

Again, if a customer wants to be served in a shop and isn't being served then there's something wrong. The blame in this case obviously lies with your co-workers since you're on a break. However, if you are on a break then why are you behind the counter? Disappear somewhere to take your break then you can escape from the glaring eyes of the customers.

Some things which annoy me are:

Indecisive customers.

Waiting until asked for money before reaching into the deep dark recesses of your nether regions to find the wallet time forget. The depth and darkness of said recess seem to be proportional to the length of the queue.

Produce you coppers from last nights binge. Again, the number of said coppers is proportional to the length of the queue.

Hold up the queue when getting your order so you can continue that absolutely hilarious conversation about yerone from last night.

Asking your 5 year old kids what they want and then waste five minutes telling them what they're getting.

Indecisive customers, make up you're fecking mind already!

Customers who ask for the wrong thing then blatantly lie blaming the shop assistant.

They always lie. And also like complaining and asked to see a manager to get the stuff free without paying

miss_shadow

I always treated shop assistants nicely and politely. It's some of the shop assistants with your attitude who I wouldn't give my time of day for. If your nice and polite though then I suppose you get that back and your day isn't as half bad.

You know the ones where you have your hand out for the change and they chuck it on the counter.

Or serve someone else even though you were clearly next in line!

Mint Sauce

How to piss a shop assistant off...

'sorry to interupt your conversation with your friend, i don't really care about what you both got up to last night, and the state that you were both in, but i would like to pay for my paper and sandwich and receive some common curtosy, especially when i have made the effort to be polite and curteous.'

:mad:

Op, you're working a low skill job that merely requires your presence and a smile. Putting up with customer's shlte is part of the job description and even at that, the things you've listed are nothing compared to the deadlines, stress and overtime involved in other jobs.

clarke1991

kc87 wrote: »

ah when you put it like that my highly educated friend i see the error of my ways :rolleyes:

your a shelf stacker that thinks he more important than u are. does that name badge and sweeping brush all of a sudden make you feel important

sur theres probly a young kid robbing sweeps in ur shop while your on this pretending 2 be working

and you obviousley think highly of yourself.. people in shops are people just like everyone else. so get off your high hoarse and shut the fcuk up