Eircom's Next Generation Broadband (NGB), is it here yet?

Charlie-Bravo

Jump bumping this thread - I'm looking for anyone who has UTV internet or Vodafone broadband in Greystones who has been experiencing slow or inconsistent broadband connections. I am trying to whittle it down to an exchange problem on the BT lines.

matt-dublin

astro, i know i said it before but personally i think you should shift to UPC.

a are notoriously bad as well as UTV, they're all piggybacked on Eircom's copper which again isn't great in greystones.

Charlie-Bravo

The cables are grand - getting really good test recults for my line (so the support person says in UTV).

At present UPC don't offer the unlimited calls that I require - I've done the Maths! I know voice is seperate to broadband but it still works out ok once you bundle. How much comission are you on for finding business for UPC?

There is some anomaly here and support cannot put their finger on it. Hopefully between myself and Mirrorball we'll get the answer - at the moment to me its looking like an issue with the exchange as this was upgraded in mid Nov and is the only common factor. But of course they're not going to tell me that...

matt-dublin

what type of anomaly?

UPC offer Free off-peak and weekend calls to local, national and selected international fixed lines including TV and 25Mb broadband for like €65 a month?

mirrorball

As per PM Astro, my service is back on form today. I got a new ADSL2 modem and UTV changed a profile on my account from 1Mbps to 8Mbps. The support guy didn't seem sure why I was on a 1Mbps profile but thought it may have been due to my old ADSL modem.

Charlie-Bravo

Thanks for the update Mirrorball. Good to hear you're sorted!

Earlier they had me disconnect the phone for half a day to see if the DECT phone was causing the problem (because the phone is powered). They'll try anything! But thats why such things need to be weeded out.

So it now looks to be line specific. I'm going to look into the eircom master socket to see how things are connected. I'll re-patch the cables (two whole cables) and see how it goes from there. Hopefully I can prove it was an eircom issue afterall!:rolleyes:

darter

Am using UTV up in The Burnaby and getting very decent speeds:

Charlie-Bravo

thanks for your input darter - defo looks like it's just me then. I've re-patched the cable so we'll see how the next day or two goes.

Charlie-Bravo

Hopefully that sorts it out - I re-patched the eircom master socket and they changed the broadband from 'fast past' to 'interleave'.