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Argos returns

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  • 21-08-2010 9:05pm
    #1
    Ordinary man
    Registered Users Posts: 2,488 ✭✭✭


    I bought a msi cr700 laptop in argos. After 1 month its not working, powers on but just a black screen. I'll have to bring it back but what happens then - do they send it away and how long will that take, will i get a replacement or refund? Any advise welcomed


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    #2
    tommy21
    Closed Accounts Posts: 2,419 ✭✭✭tommy21


    Ordinary man wrote: »
    I bought a msi cr700 laptop in argos. After 1 month its not working, powers on but just a black screen. I'll have to bring it back but what happens then - do they send it away and how long will that take, will i get a replacement or refund? Any advise welcomed

    They will send it away to be examined and if the fault is determined not to be user inflicted, they will repair it. If it was under one month, then it would be a straight swap out. Can't say how long though sorry.


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    #3
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Ordinary man wrote: »
    I bought a msi cr700 laptop in argos. After 1 month its not working, powers on but just a black screen. I'll have to bring it back but what happens then - do they send it away and how long will that take, will i get a replacement or refund? Any advise welcomed
    the sending it away is normal procedure and it should take a reasonable time which for most would be 2-3weeks, if they do not return it within 2 weeks contact argos again asking them for an update and let them know you are not happy with waiting any longer than 3 weeks for a repair or replacement, it is a laptop and as such should be repaired in a few days at most or replaced and shipping should take a few days each way.


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