Sigma 70-200 F2.8 and 7D

eeyore2502 · 22-08-2010 10:21pm #1

Anyone else have these. When I got the 7D in April I had to get the Sigma lens rechipped as it wouldn't focus automatically. Everything was fine after that until last week when I was going through some pictures I had taken at the weekend there was quite a few out of focus and on others the focus was not where it was set up on the camera

Anyone else having problems ??

sasar · 22-08-2010 11:07pm

I got one too.... it worked fine and then all of a sudden focusing just stopped working - both manual and auto. Then 10 minutes later it started working again.
Sent it for a repair to Cork, they couldn't replicate this issue but replaced the HSM motor as a precaution.
Unfortunately this didn't help much as the issue reoccurred, so I'm sending it back for a repair again.

Not the best experience tbh.

eeyore2502 · 22-08-2010 11:21pm

Do you know how long the warranty is on the Sigma lens and would the fact that I got it sorted only back in April renew any of the warranty. Need to pull out the receipt but think it is over the year old.

sasar · 22-08-2010 11:28pm

I would say it's the standard 1 year warranty. Not sure though if it gets extended after repair.

eeyore2502 · 22-08-2010 11:33pm

Might give them a call tomorrow and see what the story is.

eeyore2502 · 27-08-2010 12:57am

All sorted. Was in Fota wildlife park on Wednesday and again I noticed some of the shots where hit and miss, so I called the shop I bought the lens from for the number of the company in Cork. I rang and arranged to call in and Liam sorted it for me, he said that at the 200mm end it was back focusing which was putting the section of the picture I wanted in focus out of focus, so he did what ever needed to be done to be fixed and walla perfect again.

Third Eye · 27-08-2010 11:47am

Good to hear your lens is fixed. Do you have any contact details for Liam?

elderlemon · 27-08-2010 3:14pm

Nope - its two years. The 1 year warranty is the manufacturer quarantee. You have two years with the retailer (whoever you bought the thing off).

sasar wrote: »

I would say it's the standard 1 year warranty. Not sure though if it gets extended after repair.

eeyore2502 · 28-08-2010 11:01pm

Hi Liam's number is 0238841606, have to say he was very helpful.

Third Eye · 29-08-2010 10:43pm

Thanks for the number! Will give him a call about a broken Canon lens.

sasar · 29-08-2010 11:10pm

As far as I know, Liam is on holidays all week starting tomorrow.

Sigma 70-200 F2.8 and 7D

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