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Problem with Jelly SMS

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Comments

  • #182
    piddif
    Registered Users Posts: 47 ✭piddif


    I tried resetting the computer, and re starting the app - it that's what you mean?


  • #183
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    piddif wrote: »
    I tried resetting the computer, and re starting the app - it that's what you mean?

    No. I mean this:

    http://www.jellysms.com/blog/how-to-reset-jelly-sms-deskto/


  • #184
    piddif
    Registered Users Posts: 47 ✭piddif


    fbradyirl wrote: »
    No. I mean this:

    http://www.jellysms.com/blog/how-to-reset-jelly-sms-deskto/

    Tried this just now, and I can't find a Jelly SMS folder in the Application support folder... :(


  • #185
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    piddif wrote: »
    Tried this just now, and I can't find a Jelly SMS folder in the Application support folder... :(

    What about a folder called Jelly SMS Lite ?


  • #186
    piddif
    Registered Users Posts: 47 ✭piddif


    fbradyirl wrote: »
    What about a folder called Jelly SMS Lite ?

    No nothing at all to do with Jelly SMS


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  • #187
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    piddif wrote: »
    No nothing at all to do with Jelly SMS

    When the app launches it creates that folder. Did you download the app from the app store or download it from somewhere else?


  • #188
    piddif
    Registered Users Posts: 47 ✭piddif


    fbradyirl wrote: »
    When the app launches it creates that folder. Did you download the app from the app store or download it from somewhere else?

    I downloaded it from the App Store. It worked previously, but I have uninstalled and reinstalled both Jelly SMS and the lite version many times at this stage....

    At the moment Jelly SMS is installed and crashes on launch, and I can't see the folder in Application Support


  • #189
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    Ok try this:

    Download
    http://www.jellysms.com/files/xmls/OInfoPlist.plist

    Choose 'Go to Folder' from Finder’s 'Go' menu and enter:

    ~/Library/Application Support/

    Create the folder 'Jelly SMS'

    Copy the downloaded file into that new folder and restart the app.


  • #190
    piddif
    Registered Users Posts: 47 ✭piddif


    fbradyirl wrote: »
    Ok try this:

    Download
    http://www.jellysms.com/files/xmls/OInfoPlist.plist

    Choose 'Go to Folder' from Finder’s 'Go' menu and enter:

    ~/Library/Application Support/

    Create the folder 'Jelly SMS'

    Copy the downloaded file into that new folder and restart the app.


    Same crash :(


  • #191
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    Could you email me the crash reports please

    Choose 'Go to Folder' from Finder’s 'Go' menu and type:

    ~/Library/Logs/DiagnosticReports/

    And email any files starting with Jelly to me at finbarr@jellysms.com


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  • #192
    piddif
    Registered Users Posts: 47 ✭piddif


    I only have one crash report and that is for when the finder crashed a few hours ago...nothing about jelly SMS


  • #193
    piddif
    Registered Users Posts: 47 ✭piddif


    thanks for all your help btw


  • #194
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    piddif wrote: »
    Tried this just now, and I can't find a Jelly SMS folder in the Application support folder... :(

    Can you look instead in the folder

    /Library/Application Support/Jelly SMS/


  • #195
    piddif
    Registered Users Posts: 47 ✭piddif


    fbradyirl wrote: »
    Can you look instead in the folder

    /Library/Application Support/Jelly SMS/

    The folder doesn't exist... :(

    I miss JellySMS :(


  • #196
    fbradyirl
    Registered Users, Registered Users 2 Posts: 1,171 ✭✭✭fbradyirl


    I have posted updated instructions here which have fixed this issue for others today:

    http://www.jellysms.com/blog/how-to-reset-jelly-sms-deskto/


  • #197
    califano
    Registered Users, Registered Users 2 Posts: 5,440 ✭✭✭califano


    Just installed and logged in to desktop jellysms but its saying it cant connect to the internet. Says to check your proxy settings and firewall(work and user restricted) as these are the reasons it may be blocking it. What should i be looking for?. There was no problem with cabbagetexter in this regard but this is down now.
    I can login to meteor no problem.


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