Is Vodafone BB worth a go??

KERSPLAT!

I have VF Mobile BB at the moment, have had a few problems but with mobile BB i expected it. Customer service with VF was pretty bad and that the reason I ask,

Is it worth giving VF Home BB a go??

Its €48 for 8Mb and 120GB download from VF compared to 3Mb with eircom and only 30GB download, this is about €52 I think,

I cant get UPC or Imagine so I think Im stuck with one of these I think

After reading these forums all I can do is worry VF are going to rip me off if somethin goes wrong

On a good note my mate has VF and has had no problems but from what I read its when you get a problem, VF really let you down

Cheers, Ian

jor el

Vodafone Home broadband and Vodafone mobile are two completely different things, and in no way comparable. If your issue is mainly with customer service though, that will not change. Vodafone Home broadband is mostly just eircom DSL, apart from a few unbundled exchanges where up to 24Mbps is available. Speed and quality will mostly depend on the line itself, and most problems that occur with these can't be resolved by Vodafone.

KERSPLAT!

Just got off the phone with a sales rep, I asked about a cooling off period as I had heard stories about Vodafone locking people into contracts when they weren't getting proper BB, He said, if I go for 7Mb and I only get 1Mb I can pull out of the contract at anytime as it was 7Mb that was agreed. Now I work in sales and realise the truth is sometimes stretched but after hearing this I might give them a go.... just hope he was telling the truth

ejmaztec

IPAM wrote: »

Just got off the phone with a sales rep, I asked about a cooling off period as I had heard stories about Vodafone locking people into contracts when they weren't getting proper BB, He said, if I go for 7Mb and I only get 1Mb I can pull out of the contract at anytime as it was 7Mb that was agreed. Now I work in sales and realise the truth is sometimes stretched but after hearing this I might give them a go.... just hope he was telling the truth

If you want the evil truth about Vodafone Home Broadband, you'll probably find a lot of "clues" on the Vodafone forum.:(

http://www.boards.ie/vbulletin/forumdisplay.php?f=1270

KERSPLAT!

Ive read many of the posts but he said if I wanted out?? Am I being nieve or do I take his word? I did ask for a contract to be sent detailing what he said

Goldstein

I switched from Eircom to Vodafone recently. My speed doubled (Both supposedly 7.6Mbps but with Vodafone I actually get 6 as opposed to Eircom's 3-3.5. Speed is consistent and the download allowance is 120 Gigs which is far superior to what Eircom offered. And it's a couple of euro cheaper - It was a no brainer for me but I understand that areas will differ. (I can't get UPC in my area btw)

efb

As a vodafone (previously BT) customer I can heartily reccommend them. 2.5mb average speed not to be sniffed at.
I've got off peak UK and Irl landline calls (after 6 and weekends)
40GB allowance and 3MB line
and 200 off peak min to voda mobiles thrown in for €40 a month.

The My Vodafone page is useless though and the Customer Service is reasonable- but I have had no major issue of yet.

So product 8/10
Price 9/10
Support 6/10

cscook

I've come to Boards on and off over the years when I needed information about something. I finally registered recently so that I could mark threads I was watching - almost entirely related to Vodafone problems.
We had no significant problems with BT, but I have to say I wouldn't recommend Vodafone broadband to anybody unless it was all they could get. We experience fairly regular short outages, which I have started to log - and when there are major ones, there is no communication at all.
I'll be switching when our contract is up.