google problem

Gardoggle

Hi,
sometimes when I click on a link after doing a google search, the link doesnt work and the page stays the same. We have the eircom bundle internet thing in our house. mine works most of the time, my bro's doesnt work at all, any ideas whats wrong, is it an internet problem or is it a computer thing? my laptop is a year old but the brother's is about 4 or 5 years old..

JonathanAnon

Have you tried using a different search engine (yahoo, altavista etc ). You might also try turning the eircom router off and on again.

Gardoggle

i'll give those suugestions a try johnathon thanks.
would love to know what the problem is with google though, only occured to me now to email them..!

billymitchell

Try different browsers(firefox,chrome) and as the other poster said, try yahoo and see how you get on.

Maybe the machine just needs a bit of TLC(anti-virus, anti-spyware, defrag, clean up temporary internet files etc etc) to get it back on the straight and narrow again!!

Gardoggle

billymitchell wrote: »

Try different browsers(firefox,chrome) and as the other poster said, try yahoo and see how you get on.

Maybe the machine just needs a bit of TLC(anti-virus, anti-spyware, defrag, clean up temporary internet files etc etc) to get it back on the straight and narrow again!!

Thanks Billy, I'll have a look at his laptop and try to tidy it up a bit, I've submitted the prob to the google help forum, cant find any way of actually contacting a help centre directly..

billymitchell

Gardoggle wrote: »

Thanks Billy, I'll have a look at his laptop and try to tidy it up a bit, I've submitted the prob to the google help forum, cant find any way of actually contacting a help centre directly..

You could be waiting a while fella, but do let us know how you get on.
Chances are you will get a quicker answer on here that you will from google(which might be slightly ironic considering so many IT people these days rely on google to help them solve things the dont know about LOL)

chin_grin

Before trying their support or other browsers, have you cleared the history and cache of the browser you are using? (Internet Explorer, Firefox, Chrome)

Try that first.

davenewt

Gardoggle wrote: »

Hi,
sometimes when I click on a link after doing a google search, the link doesnt work and the page stays the same. We have the eircom bundle internet thing in our house. mine works most of the time, my bro's doesnt work at all, any ideas whats wrong, is it an internet problem or is it a computer thing? my laptop is a year old but the brother's is about 4 or 5 years old..

Does this sound familiar?
http://www.boards.ie/vbulletin/showpost.php?p=67059384&postcount=10

Would love to find out what causes this (non-)behaviour with some links in Google!

Gardoggle

chin_grin wrote: »

Before trying their support or other browsers, have you cleared the history and cache of the browser you are using? (Internet Explorer, Firefox, Chrome)

Try that first.

Thats interesting alright coz I usually delete the temporary internet files fairly frequently but havent done so for a while, and I know the bro hasnt done that in his life, which would explain why it doesnt happen to mine as much as his, Ta Chin

Gardoggle

davenewt wrote: »

Does this sound familiar?
http://www.boards.ie/vbulletin/showpost.php?p=67059384&postcount=10

Would love to find out what causes this (non-)behaviour with some links in Google!

yeah me too dave, gona clear the bro's internet history when he comes back later and see if that works, if not I'll just change his search engine to yahoo and see how he gets on with that..

I'll post up the results..

davenewt

In my experience it's nothing to do with the usual cache, history etc.

It may be related to our company firewall/cache setup but that's something beyond my control and to be honest, I'm baffled as to why it would only affect certain links, to our own website, only within IE and only on Google.

Let me know what you find out later

billymitchell

davenewt wrote: »

In my experience it's nothing to do with the usual cache, history etc.

It may be related to our company firewall/cache setup but that's something beyond my control and to be honest, I'm baffled as to why it would only affect certain links, to our own website, only within IE and only on Google.

Let me know what you find out later

I think the OP is complaining about his home broadband

davenewt

billymitchell wrote: »

I think the OP is complaining about his home broadband

I realise that. If there's a common cause for the problem then his situation, being different in many respects, may help get to the bottom of it.

OP - ask your ISP if they use bluecoat (network optimisation software) as that's the only thing our IT dept have suggested may be causing the behaviour here.