Can you view www.kfmradio.com?

jasonb · 31-08-2010 12:00pm #1

Hi there,

This might be more to do with a computer issue, but I thought I'd start with the Radio forum.

One of the people in my company is trying to access www.kfmradio.com ( she uses it to listen live and keep an eye on the Obituaries page ).

Anyhow, it's not working for any of us here ( the page just doesn't load, with a standard 'Internet Explorer cannot display the web page' error ). We're using IE8 and I've also tried it with IE7.

I doubt the website is down completely ( and it's been a few weeks now ) so I'm thinking it's something on our side.

So, can any of you access this website? Whether you'd want to or not is another thing entirely...

J.

Callan57 · 31-08-2010 12:03pm

No prob getting into it from here ....

Lenny Lovett · 31-08-2010 12:15pm

Callan57 wrote: »

No prob getting into it from here ....

Likewise.

Your IT Admin has probably blocked it?

jasonb · 31-08-2010 12:49pm

Heh heh... I am the IT Admin!

If it's blocked then it's nothing I know about, as far as I'm aware we don't have anything blocked here ( and I can view a lot worse than www.kfmradio.com! ).

Thanks for both of you for checking it though. I presume you're using IE7 or IE8? I'll have to look to see how or why it might be blocked...

J.

Lenny Lovett · 31-08-2010 12:57pm

jasonb wrote: »

I presume you're using IE7 or IE8?

Firefox

jasonb · 31-08-2010 3:31pm

Ah, could someone try it with IE7 or IE8 and let me know if it's working for them? Thanks!

J.

Lenny Lovett · 31-08-2010 3:54pm

Just did it on Explorer 8 and it's working too.

jasonb · 31-08-2010 4:02pm

Cool... Thanks for checking that for me. It must be a setting here, I'll have to go looking!

J.

JonathanAnon · 31-08-2010 4:10pm

could be a DNS issue, or maybe just reboot your routing device...

Try going to Command Prompt and typing PING www.kfmradio.com, and see if it resolves to the right IP address. It should be 67.15.250.3

jasonb · 31-08-2010 4:13pm

Interesting... The ping resolves the right address, but fails with the usual 'request timed out'. So it knows where it should be looking, but can't find it!

J.

tbh · 31-08-2010 4:17pm

for future ref: http://downforeveryoneorjustme.com/

More Music · 01-09-2010 10:48pm

You're the IT admin guy? :eek:

jasonb · 02-09-2010 12:32pm

Yeah... yeah... I know! The reason why this is throwing me is that I know I haven't got anything blocked!

Anyhow, I've done a tracert and I can see where it's timing out, and I've sent that to my ISP who'll hopefully sort out the problem...

J.

JonathanAnon · 02-09-2010 12:35pm

Have you tried other PCs behind the same router, rebooting/resetting the router, maybe trying a spare router in it's place.... Ring the provider and ask them is there a problem with routing to that IP address.

jasonb · 02-09-2010 12:42pm

Yep, all other PCs in the building have the same problem. Haven't been able to reboot the router and won't be able to until Sunday. I'll see if my ISP find anything / can do anything before Sunday...

J.

JonathanAnon · 02-09-2010 12:50pm

Well if all the PCs behind that same router are experiencing the same problem, then the router is the first thing I would start with... (assuming that you have no proxy server in between)..

If you needed to get it up and running quickly, you could set one client to use a free Internet proxy.. this could bypass whatever issues that your router / ISP routing issues are, until you get a chance to reboot or swop the router.

jasonb · 02-09-2010 1:12pm

Thanks for all the advice. Nope, no proxies involved either, just our router and firewall. There's no rush either ( I mean, kfmradio for god's sake?

) so I'll just reboot them on Sunday and see if my ISP finds anything.

J.

Can you view www.kfmradio.com?

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