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2006 VW Passat problem- Fuel injector 2nd failure in 10 months

135

Comments

  • Closed Accounts Posts: 70 ✭✭Slushfund


    -Corkie- wrote: »
    :rolleyes::rolleyes::rolleyes:

    Yep. I see the problem now.


  • Registered Users, Registered Users 2 Posts: 2,817 ✭✭✭Tea drinker


    Ironic that the dealers complain about people buying UK, and then it turns out there is better aftersales support from there :D:D:D

    you couldn't make this stuff up


  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Ironic that the dealers complain about people buying UK, and then it turns out there is better aftersales support from there :D:D:D

    you couldn't make this stuff up

    Ya its amazing allright..:D


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Well folks, any update on this VAG group injector failure issue?

    My own Octavia Vrs 2007 reg, had a failure whilst cruising at 60Mph, lost all control of steering/braking etc..

    Currently having a battle with VW Ireland. Skoda main dealer claims its bad diesel that did the damage, This is complete bull... VW don't seem to want to acknowledge that they have a problem with these Siemens Injectors in the 170Bhp engines..

    Have been in contact with the VOSA over in England but can't really help as they do not have jurisdiction over here but did tell me that they were informed by VW Group UK (Skoda), that "VW ROI will be
    replacing injectors as a good will gesture".

    But having been in contact with VW customer services, they are chancing their arm on the issue and trying to get me to back down.

    The main Skoda dealer where my car has been sitting for the last month, says the 4 injectors need replacing to the tune of €3100. I'd be happy if they covered the parts cost at this stage.

    I don't think it's right that a 4 year old vehicle with a full main dealer service history and 49000Miles should have such defective parts.

    I know one or two on here (Corkie?) had same issues, any movement on it?

    Two links that might be of help: http://thumbsnap.com/7ME10RtG?src=tsd

    http://briskoda.net/forums/topic/197422-vag-170-ps-diesel-injector-failures-vosa-action/


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    Just to update on my side...

    My 06 2.0 TDI Passat has so far behaved (at least where injectors are concerned) but I rang VW Cust Care this morning to see what their take was - my concern being that I do 200km a day at motorway speeds and the last thing I want is to be caught out with a sudden loss of power/steering/brakes should one of the injectors fail. So if my car is one of those affected, I'd rather get this taken care of BEFORE it happens.

    In fairness to the guy he's been very helpful, is aware of the issues and is to followup to see if my car is one of those affected - I've also thrown another wrinkle in insofar as I usually get the car serviced up north by VW Enniskillen so, if the injectors do need replacing, I'd rather get the lot done with the next service (in about a month) - assuming VW IRL will compensate VW Enniskillen for the work.

    He's to check all this out for me and call me back later.. will keep ye posted.


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Cheers Kaiser,

    Waiting on VW Ire as well. There trying "bad diesel" but hopefully will replace all 4 injectors. Car sitting at the main dealer now for nearly a month!

    A recall would be the right outcome..


  • Registered Users, Registered Users 2 Posts: 26 jacksyhoulahan


    Hey corkie,
    Thanks for your help. After much hassle over the last few months as I detailed finally they have replaced all injectors free of charge in my local dealer. Just shows that persistence with these guys pays off.


  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Hey corkie,
    Thanks for your help. After much hassle over the last few months as I detailed finally they have replaced all injectors free of charge in my local dealer. Just shows that persistence with these guys pays off.

    Good stuff I am delighted you got sorted.


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    Well I spoke to VW Cust Care again this morning and the position is that unless a failure actually occurs, they cannot replace injectors under this new policy as a full recall has not been issued.

    I did raise several concerns about this as it is a potentially dangerous/fatal manufacturing flaw wherein the car can just die unexpectedly while in motion (as opposed to say, just not starting on the driveway which would be inconvenient yes, but not serious) and the consequences of that - ie: accidents, possible injuries/fatalities etc.

    I also queried what would happen in such an event were the car itself to be damaged/written off - ie: would VW compensate for the loss caused by their manufacturing fault - but I don't think they've considered that angle yet as he reckoned it'd be up to the insurer of whoever ran into me as a result (for example) to sort out - even though I'm sure there'd be a case where the other insurer could deny liability due to the fault, and even if they did pay out it'd be based on the "book value" anyway which would leave the customer out of pocket as a result of this fault?

    Anyway, for now that's the position anyway. They will cover it if the fault matches the criteria but only after the car/injector has failed - oh and he said that if the car failed while up North then they would be able to repair it under the same policy (but anyone who has concerns is probably best having a chat with them directly - as I'm not responsible if they decided something else :))


  • Closed Accounts Posts: 4,791 ✭✭✭JJJJNR


    Does this issue effect all 2.0TDi or just the passats, is it down to the manufacturer i.e. bosch v siemens.


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  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    JJJJNR wrote: »
    Does this issue effect all 2.0TDi or just the passats, is it down to the manufacturer i.e. bosch v siemens.

    As far as I can tell it's across the entire range - VW, Audi, Skoda.. anything that uses that engine and those (Siemens) injectors


  • Closed Accounts Posts: 4,791 ✭✭✭JJJJNR


    Audi are replacing them on A4's all over the shop.

    http://www.audi-sport.net/vb/audi-s4-a4-a4-cab-b7-chassis/104538-anyone-else-problem-2006-2-0-tdi-injectors-7.html

    Just read that it only effects 170bhp engines.


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    JJJJNR wrote: »
    Audi are replacing them on A4's all over the shop.

    http://www.audi-sport.net/vb/audi-s4-a4-a4-cab-b7-chassis/104538-anyone-else-problem-2006-2-0-tdi-injectors-7.html

    Just read that it only effects 170bhp engines.

    From reading that though it seems that Audi UK are being pre-emptive/proactive and contacting (potentially) affected customers in advance of the injectors failing.

    Not quite the same approach here from VW IRL - call us after it happens :(


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Well Just an update, this is the text of an e-mail received from VW Ireland customer services:

    "Dear Mr XXXXXX,


    Thank you for your mail that we received Monday the 29th of August 2011.

    Given Volkswagen’s high standards in terms of product and service it is regrettable of circumstances in which a customer has cause for concern.

    As you may be aware Skoda operate a goodwill policy whereby an authorised Skoda retailer can make representation to the Manufacturer for goodwill support. These applications are considered on an individual case by case basis and can only be considered for Manufacturing related issues.

    We have spoken to XXXXX (Skoda main dealer) in relation to the diagnosis of the concern in your vehicle and they have determined that the issue with the injectors in your vehicle was not a Manufacturing fault and they have attributed the issue to fuel quality. The retailer has had the fuel assessed by an independent laboratory to ensure that there diagnosis is correct. For this reason we are unable to consider goodwill in this case.

    If you have any queries regarding the diagnosis we can only suggest speaking with XXXXXX (Skoda main dealer) as they are best placed to advise on this. Once again we regret any inconvenience caused as a result of this concern with your Skoda Octavia RS. Please don’t hesitate to contact me if you wish to discuss further.

    Kind Regards


    David Larkin
    Customer Care Department
    Volkswagen Group Ireland Limited



    So they are still going down the route of bad diesel. I am at a loss now, can't afford to pay the money and all research I have done, it seems VW UK are replacing with ungraded injectors in nearly every case.

    Unless a recall is initiated, I don't see VW Ireland taking the issue seriously.

    Any advise on the matter?


  • Closed Accounts Posts: 12,035 ✭✭✭✭-Chris-


    Have you had your own sample of the fuel independently tested? Is there any way you can refute their defence?


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    I don't mean to be alarmist here, but someone is going to get injured or killed with this issue. Complete shutdown on motorway happened to my dad twice and it terrified him.

    All while some bean counter is assessing recall versus risk. In England there is VOSA and folks got togther and contacted them, even Irish folks did and they were helpful.

    Is there an equivalent vehicle safety authority in Ireland? If so, with the mods blesing I suggest a thread get's started by someone more knowledgeable than me , with the clear details of engines that has this risk - each year model number make and engine etc.

    Then the contact details for this mystery agency get distributed and we use our collective pressure to force them into action. We share how we get on and others learn and can also do the same.

    I say all this and there is even still a debate if my car has this issue!

    Any volunteeers?


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    That is being done with a laboratory as of yesterday. I provided a sample to them from a 10 Gallon drum that the Main Dealer claimed they took from the tank.

    The thing is the Main Dealer first diagnosed one Injector down and I said no problem but then when they realised the car had the dodgy Siemens Piezo Injectors, they went "bad diesel"


    http://briskoda.net/forums/topic/197422-vag-170-ps-diesel-injector-failures-vosa-action/page__hl__pd170+injectors__st__100 is a thread showing the extent of the problem in the UK.

    Currently I have the RSA, the NCA and the VOSA in England involved but usual reply is "VW have come to an agreement and will sort issue on goodwill"

    Surely a recall is the solution?

    Also, worth a look----> http://thumbsnap.com/s/7ME10RtG.jpg

    VW need to be accountable on this matter as it's a serious safety issue due to to the sudden engine cut without warning at any speed....


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    @ MAJJ

    Whilst the Vehicle and Operator Services Agency (VOSA) in the UK have been helpful, they do not carry any jurisdiction in Ireland but did confirm VW UK have agreed with them to replace the Injectors on these specific engines both pre-emptively and when failure occurs.

    Now VW Ireland are chancing their arm in relation to this and using the "bad diesel" and hope I go away.

    It seems the Road Safety Authority (RSA) in Ireland are the body which oversees Vehicle Standards and recalls in Ireland.

    I would urge everybody who has suffered the dreaded Injector failure, many on the motorway with total and without warning loss of power and associated steering/braking etc to contact Justin Martin – Vehicle Standards RSA on this e-mail address:

    vehiclestandards@rsa.ie

    This is the responce i recieved from the RSA before VW Ireland went "bad diesel" on me



    Thank you for your email. We have brought this to the attention of VW & Skoda Ireland and would advise you to contact David Larkin in their Customer Care Department in order to progress this matter. It is my understanding that it is the vehicle manufacturer and not his authorised distributor in Ireland who will cover the cost of replacing all injectors in your vehicle. David can be contacted on:

    David Larkin
    Customer Care Department
    Volkswagen Group Ireland Limited
    Block C, Liffey Valley Office Campus
    Liffey Valley, Dublin 22
     Off: +353 (1) 8989331
     Fax: +353 (1) 8989336
    : david.larkin@vwgi.ie

    Best regards,

    Justin Martin – Vehicle Standards


    So once again, contact the RSA on vehiclestandards@rsa.ie


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    MAJJ wrote: »
    I don't mean to be alarmist here, but someone is going to get injured or killed with this issue. Complete shutdown on motorway happened to my dad twice and it terrified him.

    All while some bean counter is assessing recall versus risk. In England there is VOSA and folks got togther and contacted them, even Irish folks did and they were helpful.

    Is there an equivalent vehicle safety authority in Ireland? If so, with the mods blesing I suggest a thread get's started by someone more knowledgeable than me , with the clear details of engines that has this risk - each year model number make and engine etc.

    Then the contact details for this mystery agency get distributed and we use our collective pressure to force them into action. We share how we get on and others learn and can also do the same.

    I say all this and there is even still a debate if my car has this issue!

    Any volunteeers?

    I've talked to VW Ireland, the Consumer Authority and the NSAI about this - none of them are admitting oversight responsibility despite the potentially dangerous (and/or fatal) consequences the issue may result in.

    VW Ireland (as of 2 weeks ago anyway) will not take pre-emptive action on it unless otherwise instructed (ie: VAG issue a recall for the affected models) and our "authorities" all acknowledge the seriousness of the issue, but none of them want to take ownership of it.

    Sure it's the Irish way! :rolleyes:

    EDIT: JUst read beherenow's post - may try the RSA as well so!


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  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Have recieved the report from the Independent Laboaratry (at a cost of €150).

    A full 9 page report but short story is sample which, I recieved from the Main Dealer itself, is normal road diesel within all limits for a multitude of tests.

    So VW Ire turned down goodwill based on the Main Dealer saying it was bad diesel, now I've got something saying otherwise(always knew in my heart it was not a diesel problem due to the number of injector failures).

    So looks like a battle with the Main Dealer, I'd take part costs and pay labour at this stage. Its been nearly two months sitting idle on in the dealers compound.

    Once again i urge everyone affected by the VW/Audi/Skoda Injector failures to contact

    VOSA http://www.dft.gov.uk/vosa/onlineservices/vehicledefects.htm

    And RSA vehiclestandards@rsa.ie


  • Registered Users, Registered Users 2 Posts: 555 ✭✭✭crosshair1


    Here is the official test from audi - erwin, clearly its not a fuel related issue.


  • Registered Users, Registered Users 2 Posts: 4,520 ✭✭✭Tea 1000


    Sitec wrote: »
    Just read this thread, I'm fairly shocked by Volkswagen Ireland to be honest.

    People with cars worth 10k+ and they will not accept liability for a fault.

    It's a known fault if Volkswagen UK will replace all of the injectors if one fail they're not just replacing them for no reason.

    I worked for Isuzu and we recalled EVERY Isuzu Trooper 3.0D and replaced all the injectors for free. We replaced the looms for free if the plastic connector was brittle from oil.
    All these injectors were replaced in 2009. Even jeeps that were ten years old were called in and given new injectors which were worth more than the vehicle.

    IMO a full re-call should be done on all vehicles effected before something serious happens.

    It's always the way in Ireland dealers and networks are miles behind the UK.

    In every aspect.
    If VW Ireland and UK decided to replace all injectors on all cars, they'd almost go to the wall! THere are probably 300 VAG engines for every one Trooper in this country, probably similar ratio to the UK!
    Annoying and all as it is that there are dodgy injectors, I don't blame VW for not recalling them all!


  • Registered Users, Registered Users 2 Posts: 364 ✭✭macken04


    While a recall may not be the best course of action, replacing faulty injectors should be. Three injectors have been replaced in my dad 2006 passat. If you google vw passat, vw passat injector problems is a suggested search so clearly there are issues.


  • Registered Users, Registered Users 2 Posts: 4,520 ✭✭✭Tea 1000


    macken04 wrote: »
    While a recall may not be the best course of action, replacing faulty injectors should be. Three injectors have been replaced in my dad 2006 passat. If you google vw passat, vw passat injector problems is a suggested search so clearly there are issues.
    I agree, they should change them out of goodwill when there's a known fault.


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Just an update on my Octavia Vrs (Siemens Injector failure *4)

    Main dealer stated bad diesel caused the failure. VW Ireland are throwing me back to the main dealer. (I'd say VW Ireland were going to replace the injectors on a goodwill basis until they heard it was "bas diesel")

    Even though I have a fuel analysis report saying the diesel i was given by the main dealer is fine but mysteriously, the main dealer's sample is showing excess water??

    Over in UK, Audi/Skoda/VW/Seat are replacing the effected injectors with upgraded ones with new part numbers and a wiring loom, also new and improved. No re-call though even though it is a complete safety issue when they fail due to sudden no warning loss of all power etc..

    Anyway, I'm going to leave my solicitor try and make some headway, I've kept all receipts and plenty of e-mail correspondences with both VW Ireland and the main dealer. I think they are hoping I just go away and pay over €3000... Have lost total faith with the VAG Group..

    One question, anyone know a good and competent VAG/Skoda specialist in the Limerick/Clare area or anywhere bordering?

    Not paying a penny to the main dealer so might get an Indy to source and fit the upgraded parts.


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  • Registered Users, Registered Users 2 Posts: 2,817 ✭✭✭Tea drinker


    Tea 1000 wrote: »
    If VW Ireland and UK decided to replace all injectors on all cars, they'd almost go to the wall! THere are probably 300 VAG engines for every one Trooper in this country, probably similar ratio to the UK!
    Annoying and all as it is that there are dodgy injectors, I don't blame VW for not recalling them all!
    Still, it was ok for VW to make a profit on all those cars, as with Isuzu on the volume they sold. But when it comes to honouring their commitments..... yeah right. Service in UK seems reasonable though.


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Yes, from all accounts, VW/Audi/Skoda UK customer services, after little bit of force from the consumers, have been quite professional in their reaction to the many BMN 170Bhp 2:0L diesel Injector failures.

    On the other hand, I can personally vouch for the VW Ire team at Liffey Valley in Dublin have been nothing but unhelpful and tryed everything including ignoring me/ sending me round in circles etc. Now they refuse point blank to acknowledge any problem with the affected injectors even though their colleagues are replacing all affected injectors on a pre-emptive basis on all affected VAG vehicles up to 7 years old.

    I assume there aren't AS many 170Bhp A4's/Octavia's/Passats as there are in UK so they would hope people will just pay when the injectors fail as most would not know about the fault with the injectors and wiring loom in this particular model.

    Also the main dealer also seem to just want the money also.

    I even have correspondence from the Vehicle Standard section of the RSA stating that VW Ire would replace all injectors. But they have played the "bad fuel" get out of jail card with me....

    Any one know a VAG specialist whom I could take my Octavia Vrs to in the Limerick/ Clare or surrounding areas?

    I ain't giving the dealer a penny....!


  • Registered Users, Registered Users 2 Posts: 124 ✭✭bibi-phoque


    Just reviving this thread...Looking at replacing our VW Bora by a Passat 2006-2007 2.0TDI (140hp). Have seen a few already but is there anything I can check in regard to injectors? So far, the cars I have seen have all been serviced regularly. Nobody mentioned anything about injectors (obviously). Budget is 10k€ which would stretch to the new common rail engine. I also drove the 1.9TDI which I didn't like compared to the 2.0TDI (not 6th gear on it also).

    Is VW changing those injectors for free now?

    Any recommendations?


  • Registered Users, Registered Users 2 Posts: 7 Michael5694


    Purchased in Jan 2009 . Have had three motorway breakdowns due to fuel injector failures. Injector 3 failed Oct 2009 mileage 50332, Injector 2 Jun 2010 mileage 55759, Injector 1 Sep 2011 mileage 66215 . On last failure replaced both injectors 1 and 4 . Total cost about €4000 . This shows when one fails ,these siemens injectors will all eventually go. Requested goodwill from VW Irl , to no avail. There answer was " As you are aware, the Manufacturer Warranty runs for a period of two years. Correctly, after this period expires there is no right for further coverage.Volkswagen do operate a goodwill policy whereby an authorised retailer can make representation to see if there is any sort of coverage available towards replacement costs. These are considered on a case-by-case basis. Unfortunately due to the fact that your vehicle is over 4 years out of warranty, Volkswagen Ireland are unable to contribute to the repair costs in this case." VW Irl just do not care one bit about their customers. Asked Toyota a Q re a Rav 4 - They answered in 4 hours. Asked VW Irl a Q re injectors - They answered in 2 weeks only because I had sent an email thru VW Germany. My knowledge is that this problem affects 4 valve 2.0 PD engines - Audi A3 / A4 170 BHP 2.0 TDI , Passat 140 BHP & Skoda Superb. :(


  • Registered Users, Registered Users 2 Posts: 91 ✭✭beherenow


    Just reviving this thread...Looking at replacing our VW Bora by a Passat 2006-2007 2.0TDI (140hp). Have seen a few already but is there anything I can check in regard to injectors? So far, the cars I have seen have all been serviced regularly. Nobody mentioned anything about injectors (obviously). Budget is 10k€ which would stretch to the new common rail engine. I also drove the 1.9TDI which I didn't like compared to the 2.0TDI (not 6th gear on it also).

    Is VW changing those injectors for free now?

    Any recommendations?

    To be honest, a full service history or the opposite, would not be an indicator as to whether the injector would fail or not. There is a particular batch of the Siemens injector's with a particular part number.

    I was speaking to Skoda UK and they informed me the the issue is two rubber seals degrade over time and allow hot oil etc. into the electronics of the injector and therefore resulting in a failure.

    My situation was Octavia VRS bought in NI, one injector failed, VW Ireland are NOT replacing anything on a goodwill basis. Blamed everything on fuel!! Had an awful time with their Customer Service..

    One call to Skoda UK, car got towed across the border and is now receiving an upgrade of all four injectors and wiring loom. And all free of charge. Hopefully will get her back on the road...

    It seems that in your case, the 140BHP BMN might have the affected injectors. Part numbers for the injectors is the key.. I have these in an earlier post.


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  • Registered Users, Registered Users 2 Posts: 16 Vivok


    My 06 diesel Passat broke down a week and half ago.. Also while I was driving on main road, with baby in back! Got car towed to independent garage where mechanic knows VW. He confirmed I needed new injectors. All four!! So brought car to VW dealer today. After all the research and reading was v afraid of the call however they just phoned to say they have diagnosed car with four failed injectors that are covered under a recall program. So they are replacing all injectors for free. :)
    It seems there is a recall which covers the injectors. Pity they are not recalling before the car actually breaks down. I believe that is a safety issue. I was lucky that where I broke down there wasn't much traffic.


  • Registered Users, Registered Users 2 Posts: 2,817 ✭✭✭Tea drinker


    What about your associated costs, the breakdown (insurance?) and the mechanic diagnosis?

    Can't see how VW's with bonnet up and tow truck is helping make sales targets.


  • Registered Users, Registered Users 2 Posts: 16 Vivok


    Well that's true. Lucky I had breakdown assistance which covered the tows to the two garages. However I will have to pay my initial mechanic. Tis is my 2nd passat and I love driving them. Before I didn't even consider looking at other cars when I was buying my 2nd passat. I doubt that my next car will be one though... Unfortunately


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    Vivok wrote: »
    Well that's true. Lucky I had breakdown assistance which covered the tows to the two garages. However I will have to pay my initial mechanic. Tis is my 2nd passat and I love driving them. Before I didn't even consider looking at other cars when I was buying my 2nd passat. I doubt that my next car will be one though... Unfortunately

    Well like yourself, I'm on my 2nd Passat as well and fingers crossed mine hasn't had the dreaded (and potentially dangerous) injector failure fault yet.

    Once you get into the 08/09 model run though they switched to the newer Common Rail engines though which don't have this fault apparently. Like most modern diesels though they are prone to other issues (like the flywheel going etc), but by all accounts the car itself is alright for the most part.

    Also be wary if you decided to move to an A4/A6 or a Skoda as they shared the same engine as your/our Passat. Think the best idea would be to get a late 2010 "old" B6 model or maybe the new B7 as it's basically the same car as the B6 except for the bodywork.

    Myself I'm hampered by the need for a diesel automatic but I must admit - despite what I said above - I'd very much like a nice 05+ A6 auto with a decent spec :)


  • Registered Users, Registered Users 2 Posts: 456 ✭✭NordicDiver


    Vivok, what vw dealer did you use ?


  • Registered Users, Registered Users 2 Posts: 5 Billzer04


    I have a 06 2.0TDI 140bhp and have had no major issues with it over the past 2 years apart from steering column fault which was replaced under warranty, but was concerned after hearing about this Injector issue but received a recall letter yesterday 14/12 to replace my injectors :D..


  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Billzer04 wrote: »
    I have a 06 2.0TDI 140bhp and have had no major issues with it over the past 2 years apart from steering column fault which was replaced under warranty, but was concerned after hearing about this Injector issue but received a recall letter yesterday 14/12 to replace my injectors :D..

    Is yours a UK car or a Irish car. Thats a intresting piece of info.


  • Registered Users, Registered Users 2 Posts: 5 Billzer04


    -Corkie- wrote: »
    Is yours a UK car or a Irish car. Thats a intresting piece of info.

    It`s uk m8


  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Billzer04 wrote: »
    It`s uk m8

    I was kind of thinking that. Cheers.


  • Registered Users, Registered Users 2 Posts: 2,136 ✭✭✭Moanin


    Billzer04 wrote: »
    It`s uk m8

    Who sent you the letter? Was it VW UK or VW Ireland?


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  • Registered Users, Registered Users 2 Posts: 5 Billzer04


    Moanin wrote: »
    Who sent you the letter? Was it VW UK or VW Ireland?

    Hi there i live in Aberdeenshire, Scotland, The letter has actually came from VOSA, it basically said to contact your nearest VW dealer to have the injectors replaced. When i contacted my VW dealer i gave them the reg number of car and said i had received a recall letter and she automatically said that`ll be for the injectors, i was basically told to drop it off as soon as possible to get the injectors replaced and i will get a courtesy car at no cost to myself!!!


  • Registered Users, Registered Users 2 Posts: 5 Billzer04


    Just looked at letter again, the envelope has Vosa on it and the letter inside has come from, Volkswagen passenger cars, Customer Services Sheffield.


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    Hi Billzer04,

    That's great news for you and others in the UK. Maybe you could scan and load that letter as folks here can use for leverage. I assume it's a recall for serious safety reasons and they must relent here soon too.

    Thanks,
    MAJJ


  • Registered Users, Registered Users 2 Posts: 5 Billzer04


    MAJJ wrote: »
    Hi Billzer04,

    That's great news for you and others in the UK. Maybe you could scan and load that letter as folks here can use for leverage. I assume it's a recall for serious safety reasons and they must relent here soon too.

    Thanks,
    MAJJ
    Here you go

    http://www.flickr.com/photos/67445971@N05/6515598807/


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    Billzer04 wrote: »

    Cheers.. have downloaded that in case I ever find myself needing it


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    This might be of interest to people here...

    I just booked my (southern) car in to VW Enniskillen for it's next service (as I always do) and the guy there told me that the chassis number shows it as needing the injector recall so they're doing that as well for free under that recall.

    I rang him back then specifically to confirm that this is covered even though it's a southern car and yes it is! :)

    Might be worth checking out if anyone is having bother with VW Ireland.


  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Kaiser2000 wrote: »
    This might be of interest to people here...

    I just booked my (southern) car in to VW Enniskillen for it's next service (as I always do) and the guy there told me that the chassis number shows it as needing the injector recall so they're doing that as well for free under that recall.

    I rang him back then specifically to confirm that this is covered even though it's a southern car and yes it is! :)

    Might be worth checking out if anyone is having bother with VW Ireland.

    Just out of intrest will you ring your local dealer if you get time and see have they any details on this.

    Cheers


  • Closed Accounts Posts: 13,822 ✭✭✭✭EPM


    Kaiser2000 wrote: »
    This might be of interest to people here...

    I just booked my (southern) car in to VW Enniskillen for it's next service (as I always do) and the guy there told me that the chassis number shows it as needing the injector recall so they're doing that as well for free under that recall.

    I rang him back then specifically to confirm that this is covered even though it's a southern car and yes it is! :)

    Might be worth checking out if anyone is having bother with VW Ireland.

    Ring them again to be sure! Hope that happens for you. It would be nice, especially as you have a few miles up too.


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    -Corkie- wrote: »
    Just out of intrest will you ring your local dealer if you get time and see have they any details on this.

    Cheers
    I'll give them a buzz in the morning and see what they say.
    EPM wrote: »
    Ring them again to be sure! Hope that happens for you. It would be nice, especially as you have a few miles up too.
    Definitely. It's down to be done anyway. His answer was that if it's down against the chassis number (and it is apparently) then they'll be doing it under that recall. It's booked in for the end of the month anyway so we'll see then. Might ring another NI dealer to see if they confirm it though.


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  • Closed Accounts Posts: 13,822 ✭✭✭✭EPM


    In hindsight... Say nowt until it's fixed!


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