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Questions about UPC Broadband

  • 31-08-2010 5:24pm
    #1
    O'Doodle
    Registered Users Posts: 233 ✭✭


    Hi there

    I was wondering how long it would take for UPC to activate broadband from date of signup? Is is instant?

    I was looking at the Fibre Power Broadband 5Mb. Seems fairly decent for the price. I think 40GB monthly cap is fair. However I was wondering what the charges were for going over the limit?

    Thanks very much


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    It won't be activated instantly, and you'll have to wait for the modem anyway.

    UPC don't charge for going over your cap, but they will bump you up to the next appropriate category for repeated offence, for which you will pay of course.


  • #3
    Knasher
    Registered Users, Registered Users 2 Posts: 2,370 ✭✭✭Knasher


    Not certain if its always the case, but when I signed up with them they had an engineer out to me within 2 days. I'd imagine it varies by region but generally they seem pretty quick so I'd think you would be online within a week at the latest.


  • #4
    Runs Cold
    Closed Accounts Posts: 52 ✭✭Runs Cold


    3 to 4 working days for bb. except university areas in september when the installs can go out to a week due to high demand.


  • #5
    O'Doodle
    Registered Users Posts: 233 ✭✭O'Doodle


    Hi

    I didn't know they have to come out to install it? Surely all I need is a router and cable to connect to the UPC box/socket?

    I already have the UPC box/socket in my apartment.


  • #6
    KennyLegend
    Registered Users Posts: 291 ✭✭KennyLegend


    I signed up today and theyre coming out next Monday to install it. So thats approx 4 working days.

    They need to make sure you have cable points in your house and then they will set up the router for you and make sure everything is working properly.


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  • #7
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    There is now a self install option, but it may not be available to everyone.


  • #8
    KennyLegend
    Registered Users Posts: 291 ✭✭KennyLegend


    It's not costing me anything to have it installed. I was told he'd set everything up for me and make sure it's all hunky dory !!!


  • #9
    Runs Cold
    Closed Accounts Posts: 52 ✭✭Runs Cold


    self install options are only available to active accounts, the cable to your home has to be activated at the external tap.


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