Tesco Mobile 3g - Anyone having Problems

clarkeed

Hi Paul,
That is also set as "allowed"

adr

Is anyone else having problems with Internet connectivity in D2/D4 area? My wife's mobile and mine can't connect since yesterday afternoon.

Tesco Mobile: Paul

Hi Adr

There was an issue yeterday that was affecting some of the user base with connecctivity that was flagged resolved. Let me follow up now.

rgards
Paul

Tesco Mobile: Paul

Hi Adr

This issue should be resolved now.

regards
Paul

jay93

I had a slight issue yesterday nite where i couldnt connect without the proxy enabled has been resolved since and can use all my apps again

jay93

Hi Paul just wondering if Tesco Mobile 3G has a limited download speed at the moment?

O2's network is well able of speeds over 4Mb/s in this area from testing an o2 dongle and with Tesco Mobile i barely get over 1Mb/s even late at night.

Would it help if i moved my number onto a 3G sim card as my sim is one of the older one's i got it when Tesco launched in Ireland?

Tesco Mobile: Paul

Hi Jay

Yes we are limited to 3G speeds. You won't get HSPA speeds. That said we gave noticed significant improvements in speeds in the last month due to O2 network improvements. You will now get 700kbps to 1mbps where you were getting a max of around 450kbps previously.

Our data service is aimed at mobile phone usage where these speeds will meet most needs.

Regards
Paul

ubuntulinux

Tesco Mobile: Paul wrote: »

Hi Jay

Yes we are limited to 3G speeds. You won't get HSPA speeds. That said we gave noticed significant improvements in speeds in the last month due to O2 network improvements. You will now get 700kbps to 1mbps where you were getting a max of around 450kbps previously.

Our data service is aimed at mobile phone usage where these speeds will meet most needs.

Regards
Paul

Paul
I have noticed that speed increase on my HTC Wildfire in the last week or two.:)

emo72

paul i cant send or receive picture messages. can u sort it for me?

Abelloid

emo72 wrote: »

paul i cant send or receive picture messages. can u sort it for me?

What the hell is a picture message?

emo72

JustinOval wrote: »

What the hell is a picture message?

ah justin:p your a cheeky bugger:D

Tesco Mobile: Paul

emo72 wrote: »

paul i cant send or receive picture messages. can u sort it for me?

What's ur phone model,emo?

emo72

htc desire paul

Tesco Mobile: Paul

Hi Emo

On my phone now but if you go to our Facebook page linked below and go to the discussions tab. Settings are also on the previous page to this but there us a typo in the mmsc servlets should be spealt servlets not servelets

Regards
Paul

emo72

Tesco Mobile: Paul wrote: »

Hi Emo

On my phone now but if you go to our Facebook page linked below and go to the discussions tab. Settings are also on the previous page to this but there us a typo in the mmsc servlets should be spealt servlets not servelets

Regards
Paul

no joy paul. i only have one apn setting. but i think the top part of the settings is the internet section, and the bottom is the mms settings. does this make sense?

anyhow i was trying to add different settings and i lost my 3g internet settings altogether. then i got them back!

i dont want to lose what i have, but i would like to get to the bottom of the picture messaging

Tesco Mobile: Paul

If you follow the instructions on the Facebook page it will show you how to setup with 2 apn's. Make sure to reboot your phone after

Regards
Paul

emo72

i dont have facebook. and i cant see a link.

edit....sorry paul, just found facebook page. will try find help there.

Tesco Mobile: Paul

It's in the discussions tab in Facebook will copy it in here later when at a PC.

emo72

hi paul got that 2nd apn set up and working. picture that went thru was thumbnail size though. very small. any other settings i need?

Tesco Mobile: Paul

emo72 wrote: »

hi paul got that 2nd apn set up and working. picture that went thru was thumbnail size though. very small. any other settings i need?

Those Android settings for those without facebook are below. Re MMS picture size check if there is a place to set a default size. Try either 307200 or Network Default as values depending on what you can set.

1. Go to Settings-> Wireless&Networks->Mobile Networks and turn on Data Roaming

2. Go to Settings-> Wireless&Networks->Mobile Networks->Access Point Names and delete all existing APN’s.

3. Create a new Internet APN with settings

Name: TMI Internet APN
APN: tescomobile.liffeytelecom.com
MCC: 272
MNC: 11
APN Type: default, supl

(sometimes for APN Type setting you are only allowed choose froma list. If so choose Internet or default)

4. Create a new MMS APN with settings

Name: TMI MMS APN
APN: tescomobile.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: mms

regards
Paul

jay93

Tesco Mobile: Paul wrote: »

Hi Jay

Yes we are limited to 3G speeds. You won't get HSPA speeds. That said we gave noticed significant improvements in speeds in the last month due to O2 network improvements. You will now get 700kbps to 1mbps where you were getting a max of around 450kbps previously.

Our data service is aimed at mobile phone usage where these speeds will meet most needs.

Regards
Paul

Hi paul thanks for clearing that up altough my phone is always connected over the HSPA network (even when im not online) i get speeds of 1.2Mbps which is grand for my needs i have found tesco mobile's internet service to be very reliable and consistant.
I have noticed its getting quicker tough i used to get a max of around 500Kbps now i get over 1Mb/s :D

gripcasey

Hi Paul

For the last week i cant send text messages, i can receive them ok. its driving me mad.
I am using a Vodafone 845 unlocked for the last 6 months with no problems until now.
Any ideas.

Pat

Tesco Mobile: Paul

gripcasey wrote: »

Hi Paul

For the last week i cant send text messages, i can receive them ok. its driving me mad.
I am using a Vodafone 845 unlocked for the last 6 months with no problems until now.
Any ideas.

Pat

Hi Pat

Send me a private message with your number and I will check.

regards
Paul

Kotek Besar

gripcasey wrote: »

Hi Paul

For the last week i cant send text messages, i can receive them ok. its driving me mad.
I am using a Vodafone 845 unlocked for the last 6 months with no problems until now.
Any ideas.

Pat

Did you check you've not accidentally messed up your SMSC?

pirelli

Well it's good to see this thread is still flying along. I just switched back to Tesco mobile 3G. Same phone etc... that started this thread off. The conspiracy theorist in me has a suspicion that after all this time everything will work just fine.

Hi Paul,

I will need the 3g settings to get internet started is that possible.

Dave

Tesco Mobile: Paul

Hi Pirelli,
Think you will find data working very well now. For Internet all you need is the APN tescomobile.liffeytelecom.com
Regards
Paul

pirelli wrote: »

Well it's good to see this thread is still flying along. I just switched back to Tesco mobile 3G. Same phone etc... that started this thread off. The conspiracy theorist in me has a suspicion that after all this time everything will work just fine.

Hi Paul,

I will need the 3g settings to get internet started is that possible.

Dave

Tesco Mobile: Paul

Our website has an automated phone settings tool also

Gyalist

I bought credit for my phone on Thursday night and still have not received my bonus credit. This has never happened before as the bonus credit is usually applied almost immediately upon activating the voucher.

Tesco Mobile: Paul

Hi Gyalist, I will check into this can you PM me your number regards Paul

Gyalist

Tesco Mobile: Paul wrote: »

Hi Gyalist, I will check into this can you PM me your number regards Paul

Thanks for looking into this so quickly. Excellent customer service!