iTunes download fail

ailbheonolan

I have recently purchased a new laptop and I have tried to download iTunes 5 times now. This includes trying to do this on Internet Explorer, Google Chrome and downloading the current and old versions of it. No matter what, it says it is downloading but stops less than half way through. Downloading completely stalls.

My new laptop is an Acer timeline 3410t, and I think this could be the problem as there is no graphics card.

Could this be the problem or can anybody offer a solution?

RolandIRL

graphics card shouldn't make a difference. where are you trying to download it from, and what's your internet connection like?

grizzly

ailbheonolan wrote: »

I have recently purchased a new laptop and I have tried to download iTunes 5 times now. This includes trying to do this on Internet Explorer, Google Chrome and downloading the current and old versions of it. No matter what, it says it is downloading but stops less than half way through. Downloading completely stalls.

My new laptop is an Acer timeline 3410t, and I think this could be the problem as there is no graphics card.

Could this be the problem or can anybody offer a solution?

Is it the download that fails or the install? Your graphics card won't effect the download if you can start it.

ailbheonolan

whiteman19 wrote: »

graphics card shouldn't make a difference. where are you trying to download it from, and what's your internet connection like?

Connection is average and from both apple directly and an external source. I have tried everything I can think of.

ailbheonolan

grizzly wrote: »

Is it the download that fails or the install? Your graphics card won't effect the download if you can start it.

The download, cant even get near install

chin_grin

Can you download other files from other sites. Eg can you download any .exe file or .pdf?

Failing that try http://www.downthemall.net/ (not sure if it's only Firefox specific). Worked for me when downloads were getting cut off midway.

yoyo

ailbheonolan wrote: »

Connection is average and from both apple directly and an external source. I have tried everything I can think of.

Are you on mobile broadband? Or fixed? Mobile broadband could be casuing it to stall, best off using a download manager such as Free Download Manager, this tool handles reconnecting to downloads properly, As others said I can't see this being your integrated video card, if anything it could be a problem with the lan card or wifi card, but thats doubtful imo

Nick

ailbheonolan

chin_grin wrote: »

Can you download other files from other sites. Eg can you download any .exe file or .pdf?

Failing that try http://www.downthemall.net/ (not sure if it's only Firefox specific). Worked for me when downloads were getting cut off midway.

Yup, I have Skype and Yahoo no problem. Will try that link

RolandIRL

+1 for DownThemAll. really handy extension for firefox

also try downloading iTunes from here

ailbheonolan

So I got the free download manager. It really doesnt seem to recognise what I want to download. It does so via URL and only downloads random stuff, not iTunes. Don't get it.

For downthemall do I need to download firefox first?

chin_grin

ailbheonolan wrote: »

So I got the free download manager. It really doesnt seem to recognise what I want to download. It does so via URL and only downloads random stuff, not iTunes. Don't get it.

For downthemall do I need to download firefox first?

Yeah, think it's specific to Firefox as an add on.

When you click to download iTunes you'll be asked how to download it (save etc). There should be a new box there to choose DownThemAll.

ailbheonolan

Ok so I downloaded Firefox and downthemall. It loaded 62% and then stopped. It said there was a 'timeout' problem to I assumed it was the website. I then refreshed the page and it all started up again.

This time I got to 99% and now its stopped and won't start again.

Any clues?

ailbheonolan

Tried everything I can think of to solve this problem, including posting a new thread, but the nasty moderators have closed it because it interferes with the nature of the forum or some crap.

So has anybody any idea how to get passed 99% in firefox using downthemall................

grizzly

Use another machine to download with the same connection to test. Transfer this file to your machine if successful.

ailbheonolan

grizzly wrote: »

Use another machine to download with the same connection to test. Transfer this file to your machine if successful.

I already tried this. I managed to download on my old laptop, via the same connection and save it to a flash disc. The new machine does not recognise the download for whatever reason......

ailbheonolan

So I have discovered its not just iTunes. It's anything large, downthemall via firefox says there is a time out issue...........this make sense to anybody?

Snowbat

Sounds like your internet connection is a bit flaky - who's your ISP and how are you connecting? Can you take your laptop to someone else with broadband (work/friend/relative) and verify if large downloads are OK using their connection?

There's no point in starting multiple threads about the same problem. Better to keep all the details in one thread.

ailbheonolan

Snowbat wrote: »

Sounds like your internet connection is a bit flaky - who's your ISP and how are you connecting? Can you take your laptop to someone else with broadband (work/friend/relative) and verify if large downloads are OK using their connection?

There's no point in starting multiple threads about the same problem. Better to keep all the details in one thread.

Mobile broadband from 3, which generally could be flaky but it was used 2 days ago to download iTunes on another machine.

32finn

Any update on this? I am having the same problem!