downloading Office 2010 question

angeldaisy

HI I was wondering if someone could give me some advice. I bought an Acer notebook which has Windows 7 starter on it and I've bought office 2010 to install on it. I'm having problems installing it and was wondering if it is because I only have the Windows 7 starter? The only other reason I can think I might have downloading is my internet connection speed?

Any advice

dilallio

Did you get an error when downloading, or an error when installing what you downloaded? Also, can you post what error you encountered?
Thanks.

yoyo

angeldaisy wrote: »

HI I was wondering if someone could give me some advice. I bought an Acer notebook which has Windows 7 starter on it and I've bought office 2010 to install on it. I'm having problems installing it and was wondering if it is because I only have the Windows 7 starter? The only other reason I can think I might have downloading is my internet connection speed?

Any advice

Copy the office 2010 cd onto a usb key and run setup from there, should work ok for you, you can simply copy the folders over onto the key usually

Nick

angeldaisy

dilallio wrote: »

Did you get an error when downloading, or an error when installing what you downloaded? Also, can you post what error you encountered?
Thanks.

No error message comes up, its just that when I select the path to download to and press download, it doesn't appear to be doing anything. It says that I should see a status bar on the bottom of the page, but there isn't anything there? I've left it like this for over 30mins and tried and retried but just nothing.

angeldaisy

yoyo wrote: »

Copy the office 2010 cd onto a usb key and run setup from there, should work ok for you, you can simply copy the folders over onto the key usually

Nick

I didn't buy the cd I bought the download version

yoyo

angeldaisy wrote: »

No error message comes up, its just that when I select the path to download to and press download, it doesn't appear to be doing anything. It says that I should see a status bar on the bottom of the page, but there isn't anything there? I've left it like this for over 30mins and tried and retried but just nothing.

Is there an option to download a standalone version if its trying to use microsofts own download manager? Otherwise if you use firefox download the addon DownEmAll to download it, if your internet connection is unstable, this supports resume,

Nick

monkeypants

Crappy downloading speed I would have thought. Try at a different time. Or download an Office 2010 trial and use your key to activate it. That was possible with Office 2007.

daingeanrob

if you are downloading from software4students the download bar isn't obvious to see. it is the bottom of the box that pops up though and easy to miss

yoyo

monkeypants wrote: »

Crappy downloading speed I would have thought. Try at a different time. Or download an Office 2010 trial and use your key to activate it. That was possible with Office 2007.

Be careful doing this, especially if your on mobile bb and trying to download it as its large, I baught the OEM office 07 business for my dads new build, all microsoft gave in this instance was a wallet with a credit card sized license and they expected you to download it! Fair enough but I think I needed to try several different versions before finding the correct one, It suprised me no where in the documentation a download link was shown... :rolleyes:

Nick

angeldaisy

Okay, so I think I must be doing something wrong

I'm now on a wireless connection which is showing as excellent, and I'm still having problems.

This is as far as I can get.... It did say about the file name needing to end in .exe But I don't seem to be able to change it. Am I being stupid or has anyone else had problems with this. Downloading from Software for students..

Authorization Downloading Unpacking Launch Install

Your download may take a few seconds to begin, please wait while we start your download.

The download may take some time to complete based on the speed of your connection and the size of the package. Download progress is displayed in the status bar below.

Download Location: C:\Temp File Description: Microsoft Office Professional Plus 2010 32bit (English) File Name: en_office_professional_plus_2010_w32_x16-32250.sdc File Size: 650.00 MB
If you wish to stop and start the download later, simply close this window and restart this program to resume the download. The location of this file will depend on the directory you chose initially. Please be sure to keep the download destination directory the same as above for the resume otherwise the download will start from scratch.

FSL

angeldaisy wrote: »

I'm now on a wireless connection which is showing as excellent, and I'm still having problems.

.

The 'excellent connection' is between the computer and the router not the router and the internet. 650MB at 3mbs, taking into account acknowledgements headers etc, would take best part of an hour.