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Eircom Robot shoud be sold for scrap and somebody given a Job!

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  • 24-09-2010 1:00pm
    #1
    drunkmonkey
    Registered Users Posts: 28,198 ✭✭✭✭


    Is it just me but that fcuker when you call eircom never understands me, I want to rip out his circut boards, how can the national phone company employ somebody like this robot, it's a disgrace. Surly to god they could find someone to answer the phone.:mad:


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    #2
    axer
    Registered Users Posts: 5,517 ✭✭✭axer


    Robots have rights too ya know. Can you imagine of if all the robots went on strike and the computers went on sympathy strike?! :eek:


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    #3
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    Robot: Hi, what is your eircom account number?

    Me: 8976876876


    Robot: Did you say "100034343434323sdsdlkj3434"

    Me: fffuuuuuuu


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    #4
    Kimono-Girl
    Closed Accounts Posts: 3,160 ✭✭✭Kimono-Girl


    as soon as the robot answers keep mumbling he won't understand you and put you through to a human straight away! :)


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    #5
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Say "cu*t" and it gives you a human straight off :)


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    #6
    Fnergg
    Registered Users Posts: 270 ✭✭Fnergg


    I don't like the voice recognition software that eircom and various other companies use. It's too vulnerable to background noise. Give me the DTMF option anytime i.e. where you press a button on the phone for the various choices.

    Regards,

    Fnergg


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    #7
    shawnee
    Registered Users Posts: 1,830 ✭✭✭shawnee


    That system cost about 3 Million to install and is cleverly designed to make sure you do not get to talk to a person. Spare a thought for the poor staff member who has to deal with the frustrated and irate you at the end of the line. The guys who designed that system are sitting in their offices saying what a good job we did , the system dealt with thousands of calls today...
    Saw how this works from the inside and sadly more and more companies are following their example:rolleyes:


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    #8
    krudler
    Registered Users Posts: 34,788 ✭✭✭✭krudler


    drunkmonkey wrote: »
    Is it just me but that fcuker when you call eircom never understands me, I want to rip out his circut boards, how can the national phone company employ somebody like this robot, it's a disgrace. Surly to god they could find someone to answer the phone.:mad:

    that robot has a wife and kids to feed, dont go bringing your anti robot rhetoric in here given the recessionary times we live in.


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    #9
    Mr Magners
    Closed Accounts Posts: 817 ✭✭✭Mr Magners


    candlelover wrote: »
    as soon as the robot answers keep mumbling he won't understand you and put you through to a human straight away! :)

    Or maybe if you speak to him the way you write, without any punctuation, he'll find you too hard to understand and put you through to a human! :pac:


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