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Is my wireless modem banjaxed?

  • 29-09-2010 9:20pm
    #1
    Old_-_School
    Registered Users Posts: 460 ✭✭


    Moved from Eircom to Smart Telecom 8 months ago but kept using the Eircom modem for my ST connection.
    Was away for a few days and now only the "Power" and "Wireless" light are on in the Eircom wireless modem.
    The ST connection is still working with the wired modem that came with it.
    I've reset the Eircom wirless modem and tried different phone sockets. Still the same.
    Is the modem broken or is there anything else I could try?
    If I bought a wirless modem, would setting it up with the ST settings be easy and reliable?


Comments

  • #2
    Sandy Ravage
    Closed Accounts Posts: 25 ✭Sandy Ravage


    If you reset the wireless modem, then it is back to the factory default settings that eircom have set up on it.

    You need to configure the modem for the ST settings such as username and password.


  • #3
    Old_-_School
    Registered Users Posts: 460 ✭✭Old_-_School


    I added the Smart Telecom details after resetting the modem and it was the same as before, no DSL light.
    I think the DSL light has to come on to allow you to change the settings anyway?


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Old_-_School wrote: »
    I think the DSL light has to come on to allow you to change the settings anyway?

    No, but it does sound like your modem is broken. You need a new one.


  • #5
    Sandy Ravage
    Closed Accounts Posts: 25 ✭Sandy Ravage


    If the dsl light is not lit it means you have no connection to the Smart network. If the connection is still working with the ST modem then it may be that the wireless modem is faulty.


  • #6
    old_aussie
    Registered Users, Registered Users 2 Posts: 3,410 ✭✭✭old_aussie


    Sandy Ravage wrote: »
    If the dsl light is not lit it means you have no connection to the Smart network. If the connection is still working with the ST modem then it may be that the wireless modem is faulty.

    Remove modem from power and telephone cable and leave modem overnight.

    reset modem to factory default next day and see how it goes.

    If still no ADSL light, you need a new modem.


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