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""you have disabled data traffic" on Samsung Galaxy S on 3

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  • 30-09-2010 12:49pm
    #1
    mathie
    Registered Users Posts: 5,102 ✭✭✭


    Hi
    I get this error when I try to access Planet 3.
    Anyone know how to turn data access on?
    thanks
    m


Comments

  • Options
    #2
    angel01
    Closed Accounts Posts: 7,030 ✭✭✭angel01


    Do you have 3G data? Do you get 2G data? are you trying to access this when not on 3G?

    I used to get that error when I didn't have 2G data working, if you want a contact of a 3 person that I had that fixed my issue, send me a PM :)


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    #3
    pmcgowan
    Registered Users Posts: 16 ✭pmcgowan


    mathie wrote: »
    Hi
    I get this error when I try to access Planet 3.
    Anyone know how to turn data access on?
    thanks
    m
    Mathie, I am having exactly the same problem and have logged a query with 3. did you happen to find an solution?


  • Options
    #4
    borotom
    Registered Users Posts: 33 ✭borotom


    I'm having the same problem and only switched to 3 today anyone got s fix for this please as I'm not very technical minded


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    #5
    pmcgowan
    Registered Users Posts: 16 ✭pmcgowan


    borotom wrote: »
    I'm having the same problem and only switched to 3 today anyone got s fix for this please as I'm not very technical minded

    3's Customer Service advised me to reset the phone and it worked (you reset under Settings). But be warned. I lost all my contacts that I had laboriously typed in from my old list. You really need to backup to be safe. To be honest, I do not know how to do that yet. I have tried Samsung Kies but have been unable to get it to work on my PC (running Windows 7) - any help appreciated.


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    #6
    drunkmonkey
    Registered Users Posts: 28,228 ✭✭✭✭drunkmonkey


    You just need to go into settings and enable data traffic. No need to reset the phone.


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    #7
    borotom
    Registered Users Posts: 33 ✭borotom


    Cheers.I couldn't find any data connection to turn back on so I just reset the phone. This seemed to work. Also does anyone know how to add ring tones or message alert tones to this phone


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    #8
    biebiebie
    Registered Users Posts: 1,958 ✭✭✭biebiebie


    Settings > Wireless & networks > Mobile networks > Data enabled (and maybe also Data roaming)


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