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Meteor bill pay problem

Rant1 · 2010-10-06 20:45:25

Hi, My girlfriend signed up Meteor Connect 50 bill pay In january. 500 free texts/calls a month, and the main reason she signed up, free evening and weekend calls for life. In august she noticed she was getting charged for the evening and weekend calls. Several phone calls and emails later Meteor's basically lied and said…

06-10-2010 09:45PM

#1

Rant1

Registered Users, Registered Users 2 Posts: 96 ✭✭

Join Date: July 2010

Posts: 95

Hi, My girlfriend signed up Meteor Connect 50 bill pay In january. 500 free texts/calls a month, and the main reason she signed up, free evening and weekend calls for life. In august she noticed she was getting charged for the evening and weekend calls. Several phone calls and emails later Meteor's basically lied and said she only had the deal for 6 months. Which contradicts the "for life" part of the deal.

Having seen the letter myself(Which the daft cow lost:mad:) and been instore when the Staff member confirmed the deal with his supervisor I'm more than a little pissed with their antics.

Just wondering if anyone else heard of this deal or has had a similar problem with the lying so & so's?

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