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airtricity billing

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  • 14-10-2010 1:48pm
    #1
    arrianalexander
    Registered Users Posts: 978 ✭✭✭


    hi

    just a summary of what happen

    switched to airtricy and set up direct debit....

    after all the switches i got my first bill after 6 weeks which was grand...

    then after 2 months asked to input a reading and after a few days i checked and there was a bill... and it came out of my account

    now i just presummed the next bill would come in 8 weeks / or when they asked for another reading

    i check my bank account today and a bill has come out of my account for airtricity... after 4 1/2 weeks

    what annoys me is they never informed me of this bill how was i to know, am i suppose to check in every few days to make sure a bill isnt due

    surely an email or a txt wouldn't go miss? luckily it was small and i had enough money in there to pay it but what if i hadn't?

    i have i missed something here? anyone else have the same problem or anything like this?

    am going to contact them about it but i thought i'd get feedback before i do?

    cheers

    jonny


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    #2
    anplaya
    Closed Accounts Posts: 1,455 ✭✭✭anplaya


    i usually get billed once a month rather than every 2 months ,thought thats the way it works with airtricity?


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    #3
    MOH
    Registered Users Posts: 6,465 ✭✭✭MOH


    According to their website, it's every two months


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    #4
    Max Power1
    Closed Accounts Posts: 10,272 ✭✭✭✭Max Power1


    Also, you can sign up for emailed/texted alerts on their website.


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