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Unused phone and SIM showing Emergency calls only.

COYW · 2010-10-17 16:08:17

Brother has been away for the past year and on arriving back yesterday he switched on his irish phone, on O2 and got a message saying emergency calls only. So, he went off and bought some credit but when he keyed in 1741 to add it, the same message still appeared. Any ideas? The phone and SIM worked fine when he last used…

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17-10-2010 5:08pm

#1

COYW

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Brother has been away for the past year and on arriving back yesterday he switched on his irish phone, on O2 and got a message saying emergency calls only. So, he went off and bought some credit but when he keyed in 1741 to add it, the same message still appeared. Any ideas?

The phone and SIM worked fine when he last used it last year.

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#2 17-10-2010 5:09pm
dr.bollocko

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Call O2 about it? See if it's an account thing?

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#3 17-10-2010 5:26pm
Davy

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Posts: 16953

The sim has been deactivated. If its less than 12 months since he used it, he can get it reactivated with one call to customer care.

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