Can't print PDF files, need help!

E.T.

Hi, I have an Epson SX515, worked fine wirelessly til last week when it decided firstly that it wouldn't work wirelessly, now it's decided it will only work sometimes with the USB cable attached. I've uninstalled and reinstalled it, now it will print Word documents, but only after about 10 minutes of freezing the programme.

I'm trying to print tickets for a concert this weekend, they're in Adobe Reader. When I press print the programme hangs for a few minutes then eventually I get the print screen. When I press print here the programme freezes then crashes. I've tried printing them from a saved document and also from the internet but it just crashes Firefox when I try. I've been trying all day, and have tried with other Adobe documents, but the same thing keeps happening.

Has anyone any advice/help? I'd really appreciate it!

FSL

Disable the wireless in case the printer thinks it is connected by wireless as well as USB.

Try a different USB port.

Try to reinstall the printer driver.

If it was working fine and then stopped it could be a hardware problem with the printer.

E.T.

Uninstalled printer software completely, and reinstalled it. It's now saying the printer isn't connected to the network the server status is unknown. I'm completely lost at this stage. It installed absolutely no problem the first time.

FSL

Are you trying to connect it using the wireless or the USB. If you just plug it into your computer using the USB does your computer see it?

E.T.

I've tried reconnecting it wirelessly as that's what I bought this specific printer for (the wired model was €50 cheaper). Everything goes fine during the installation but then the printer doesn't appear on my home network anymore. At the end stage it says it's connected and to print a test page - I press ok, nothing happens. When I go into networks and go to add printer and choose my one, it says it's already installed.

Just reinstalled it using the USB cable. It will print eventually from Word but only after hanging for a few minutes (Just says "connecting to printer" for 3-5 minutes before printing). Still freezing every time I try to print from Adobe Reader.

E.T.

Tried using the printer with another pc and it works no problem. Can anyone think of a reason it won't work with my laptop? I haven't installed anything new (that I know of!) recently. I've tried the epson website which only goes over physical printing problems ie cleaning print heads, and I've tried googling but getting too much unrelated info.

Dulchie

I do not know which OS you are using but you should try the links below for XP, VISTA and Windows 7. As you can see the Add/Remove programs is only a part of the complete uninstall of your printer.

I would suggest a reboot of your computer after removal before you try yet another install.

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-SX515W/Drivers-Support?target=article&extn=.html&articleId=1322

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-SX515W/Drivers-Support?target=article&extn=.html&articleId=1431

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-SX515W/Drivers-Support?target=article&extn=.html&articleId=4199

E.T.

Thanks Dulchie, just finished removing everything (I hope). Going to try reinstall and hope it gets things working again!