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Dell Laptop just died

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  • 27-10-2010 10:49pm
    #1
    Varik
    Registered Users Posts: 12,540 ✭✭✭✭


    I have a xps 1710 and the graphics card just died, from looking around i can see that this card 7950 gxt is prone to this, the laptop is 2-3 years old and i know i can't get this fixed with the same happening again.

    This link has most of the information i have found condensed here.

    As i can't get it fixed myself what options do i have from dell?


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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    At 2-3 years, possibly none. Take a look at this other thread.


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    #3
    DERICKOO
    Registered Users Posts: 593 ✭✭✭DERICKOO


    it's a bitch but you gotta move on. have the removal, bury it, and move on. :eek:


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    #4
    ShoulderChip
    Registered Users Posts: 3,875 ✭✭✭ShoulderChip


    somber.


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    #5
    -Trek-
    Closed Accounts Posts: 9,139 ✭✭✭-Trek-


    Could try baking the card, couple of people on boards have had success, run a search and you will see.


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    #6
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Try the nvidia class action website for advice


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    #7
    pieface_ie
    Closed Accounts Posts: 301 ✭✭pieface_ie


    Same thing happened to me recently, i have a xps m1530 and it just died, dell engineers called out three times but where unable to fix it, its been sent to poland now, i was fortunate enough to have gotten a extended warranty.

    Try log into dell website if thats how you bought it, it will have your warranty information there.


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    #8
    mad m
    Registered Users Posts: 9,005 ✭✭✭mad m


    Would this not fall under the goods and sale act that you have 6/7 years warranty if they sold/admitted something was wrong/faulty when it was sold?

    Remember dell sold Those 26inch LCD tv's which had an a wide spread problem. I had the same Tv which was out of warrany by over a year and I rang them up and quoted that the item should of lasted longer than was intended. Got a 32inch refurbished a week later for my troubles and its still going strong.


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    #9
    Varik
    Registered Users Posts: 12,540 ✭✭✭✭Varik


    got a replacement card, they wanted £400 then £170 for a extended warranty, and kept saying that consumer rights was only 2 years which is not a law but a EU directive i got a result out of the non-applicable 2 years limit as a "good will gesture" it's the same card but i got a fast result and will still be covered whatever they think by the real 6 years if this repair is not permanent.


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