Eircom Sh*te

bmw535d

hi guys. need a bit of advice here. iv'e currently got 3mb home broadband in a package that costs 29.99 along with the free land line calls for 29.99 so its 60 a month, now every time my bill comes in its around 120 euro a month, with vat and mobile or international calls etc. I want to lower this cost or at least upgrade my broadband with the same monthly figure. i live in the sticks although im only half a mile from the local exchange.Can any one suggest a better package?:cool: eircom rang me a few weeks ago offering a free upgrade to 7mb for 4 euro extra a month.


my broadband stats are as follows




ADSL
Type Interleave
Status
Downstream Upstream
Data Rate(Kbps)
3072 384

Noise margin (dB)
29.8 17.0

Output power (dBm)
2.1 6.1

Attenuation (dB)
19.0 9.0

DECEiFER

Say no more!

http://www.vodafone.ie/df/homebroadband/?ts=1288289210738

eezarthegreat

DECEiFER wrote: »

Say no more!

http://www.vodafone.ie/df/homebroadband/?ts=1288289210738

Are Vodafone any good though?

obliviousgrudge

At least you get near your 3MB.

I'm on 3MB and the best I get is 1.70MB download, and thats in like the middle of the night

DECEiFER

eezarthegreat wrote: »

Are Vodafone any good though?

I'm actually inquiring into that myself on another thread as I'm currently with UTV and am looking to reduce my bill.

The thing is, all they're doing is re-selling an Eircom product that they are purchasing through Eircom Wholesale. Eircom still manage the equipment at the exchange and your phone line.

My questions about Vodafone are about how strict they are at enforcing their download cap, how good their support service is (should something go wrong - as they'd need to put pressure on Eircom to fix any issues at the line or exchange level) and what their contention ratio is compared to my current 12:1 (apparently) with UTV. So if something goes wrong at your exchange, it'll be Eircom who'll have to fix it, regardless of who you're with (unless it's a LLU2 provider - who probably don't cover your area in the countryside).

DECEiFER

emmetmcl wrote: »

At least you get near your 3MB.

I'm on 3MB and the best I get is 1.70MB download, and thats in like the middle of the night

If you went with Vodafone you'd have the same problem. And if you were with Vodafone and went back to Eircom, you'd probably still have the same problem. The only way out is for Eircom to expand the capacity of your exchange (it's most likely over-subscribed) or you can go with a LLU2 ISP or UPC, etc. Sorry, you said middle of the night. Perhaps your line is of poor quality or your distance from the exchange is quite far.

obliviousgrudge

Yeah, thats the trouble, almost every provider you go to is using Eircom's lines so the only real difference you get is the price.

On the subject of download caps, I was charged an extra 40€ last month for extra downloading, teaches me to download a full series of Big Brother

DECEiFER

emmetmcl wrote: »

Yeah, thats the trouble, almost every provider you go to is using Eircom's lines so the only real difference you get is the price.

On the subject of download caps, I was charged an extra 40€ last month for extra downloading, teaches me to download a full series of Big Brother

Some ISP's over add-ons to allow you to download more. Vodafone and UTV do. I'm paying for UTV's 'Unlimited' add-on at an extra €5.99 per month.

ingen

emmetmcl wrote: »

Yeah, thats the trouble, almost every provider you go to is using Eircom's lines so the only real difference you get is the price.

On the subject of download caps, I was charged an extra 40€ last month for extra downloading, teaches me to download a full series of Big Brother

eircoms broadband download allowances on NGB are

10gb
30gb
250gb

they are missing one around the 120gb or so... but most likely are being greedy......:mad:

DECEiFER

ingen wrote: »

eircoms broadband download allowances on NGB are

10gb
30gb
250gb

they are missing one around the 120gb or so... but most likely are being greedy......:mad:

Feckers. They're all feckers to be honest.

bmw535d

can anyone link me to where you put in your phone number and account number to check how much you have downloaded each month? can't find it on eircom.ie:(

JeanClaude

bmw535d wrote: »

can anyone link me to where you put in your phone number and account number to check how much you have downloaded each month? can't find it on eircom.ie:(

http://support.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=bb&Company={1326AEE5-D1C7-47EA-B46D-F52C67C45DC5}

Upper right hand corner.

jay93

Id avoid vodafone they may be cheap but u will find that the customer service really dont have a clue the modem they supply sucks also

irishjig69b

emmetmcl wrote: »

Yeah, thats the trouble, almost every provider you go to is using Eircom's lines so the only real difference you get is the price.

On the subject of download caps, I was charged an extra 40€ last month for extra downloading, teaches me to download a full series of Big Brother

u deserved to be fined for downloading that muck