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Turnstiles Problem..

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    #2
    yiddo59
    Registered Users Posts: 1,171 ✭✭✭yiddo59


    Hatch99 wrote: »
    http://www.fsf.org.uk/news/Spurs-cant-do-customer-service-for-Toffee.php

    Yet another in the long line of Spurs ticket office cock ups!

    PS Hatch please change the title to "Turnstile problem". Issues are for the Oprah and daytime tv ;)


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    #3
    Hatch99
    Registered Users Posts: 5,395 ✭✭✭Hatch99


    yiddo59 wrote: »
    PS Hatch please change the title to "Turnstile problem". Issues are for the Oprah and daytime tv ;)

    I wouldn't know , I have never watched them, unlike some obviously :D


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    #4
    Hatch99
    Registered Users Posts: 5,395 ✭✭✭Hatch99


    Changed just for you Oprah..


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    #5
    Hatch99
    Registered Users Posts: 5,395 ✭✭✭Hatch99


    Due to an error on the ticketing system, a number of seats were incorrectly released for sale yesterday (Friday) evening for our match against Inter Milan on Tuesday night.

    These seats are in fact unavailable for use for this match as they are either for areas held from sale for segregation purposes, media positions or are seats with no view of the pitch due to the increased advertising boards. For clarity the seats concerned are those sold in the following blocks in the last 24 hours:

    South Stand (Blocks 32 - 36)
    North Stand (Blocks 19 - 22)
    East Stand (Block E)

    A number of these seats have been purchased by supporters. Those who have purchased these tickets will be contacted by the Club shortly via email and telephoned on Monday to confirm that unfortunately the transactions that were made have had to be cancelled and that access to White Hart Lane on Tuesday evening will not be permitted.

    We would like to sincerely apologise to the supporters affected for this error and the disappointment that this issue has caused


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    #6
    therecklessone
    Registered Users Posts: 17,213 ✭✭✭✭therecklessone


    No real surprise, we employ some complete window lickers in our ticket office.

    As for entry, the situation is getting worse and worse pre-game for the Park Lane upper, the ticket scanning is definitely slower and there isn't much space on that corner to accommodate the crush.

    Could end in tears yet :(


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    #7
    therecklessone
    Registered Users Posts: 17,213 ✭✭✭✭therecklessone


    As compo for the cock up with Inter tickets:
    As a gesture of goodwill for the disappointment you have experienced we will be writing to all members affected to offer you a priority on purchasing a ticket for one of our remaining fixtures this season.

    Pushing the boat out there...


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    #8
    Hatch99
    Registered Users Posts: 5,395 ✭✭✭Hatch99


    therecklessone wrote: »
    As compo for the cock up with Inter tickets:



    Pushing the boat out there...

    :D:D:D


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    #9
    Mullo76
    Registered Users Posts: 830 ✭✭✭Mullo76


    priority for stoke at home in April most probably.


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    #10
    KingdomYid
    Registered Users Posts: 2,994 ✭✭✭KingdomYid


    What an error to make, glad I am not one of the disappointed fans it would be gutting.


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    #11
    Mullo76
    Registered Users Posts: 830 ✭✭✭Mullo76


    KingdomYid wrote: »
    What an error to make, glad I am not one of the disappointed fans it would be gutting.

    agree Donal, wonder would they refund the flights if it was someone from here who booked flights as a result of getting a ticket.:rolleyes:


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    #12
    galinka
    Registered Users Posts: 592 ✭✭✭galinka


    KingdomYid wrote: »
    What an error to make, glad I am not one of the disappointed fans it would be gutting.

    Brother of guy working with me was one of those who lost out - and both of them had been to Milan for first leg!!


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    #13
    yiddo59
    Registered Users Posts: 1,171 ✭✭✭yiddo59


    I went in through the turnstile Tuesday night no bother but the guy with me who was next in the queue behind me was stopped. his card wouldn't scan even though the operator tried it a few times. I'd booked both tickets and had the printed confirmation with me, I showed it to the operator and he said he couldn't do anything and I'd have to see a supervisor. As I was already inside I told him I wasn't going back out and to call a spervisor over to the stile and we'd sort it there and then. He muttered something swiped the card again and it went through this time no problem.


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