If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Exe file is corrupted,what does this mean

hawkelady · 2010-11-01 17:23:52

Hi ,I hope you can help me..turned on my laptop today and "smart defragmenter"came up saying my hard disc is compromised and its a "crital error" it tells me a hard drive scan is required and when i do that it comes up with "pay 70 dollars to fix the problem" is this a scam and if so is there an easy way to fix it.. after…

01-11-2010 6:23pm

#1

hawkelady

Registered Users, Registered Users 2 Posts: 1,357 ✭✭✭

Join Date: November 2009

Posts: 1214

Hi ,I hope you can help me..turned on my laptop today and "smart defragmenter"came up saying my hard disc is compromised and its a "crital error" it tells me a hard drive scan is required and when i do that it comes up with "pay 70 dollars to fix the problem" is this a scam and if so is there an easy way to fix it.. after a while it just shuts down the laptop. never had an issue with it before and i have avg anti virus(free version). what on earth could it be, ive recently let my young lad play kids games on the laptop and i wonder could he have pressed some buttons to cause this. im at a loss so if anyone knows what i could do to fix it,i would be extremely grateful..dont really want to spend 100 euro to have it fixed in a shop.

thanks again

0

Comments

#2 01-11-2010 6:55pm

mp22

Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭

Join Date: November 2008

Posts: 6308

download and install malwarebytes,update it and run a scan.

0
#3 01-11-2010 9:32pm

hawkelady

Registered Users, Registered Users 2 Posts: 1,357 ✭✭✭

Join Date: November 2009

Posts: 1214

hi mp22, i did as you said and it came up with 55 alerts, some trojan horse. i deleted them and when i restarted the laptop.. the smart defracmenter came up again with the same ****e, i cant manage to delete it. what is the best thing for me to do now?????? thanks for the reply btw

0
#4 01-11-2010 9:48pm

x in the city

Closed Accounts Posts: 7,134 ✭✭✭

Join Date: May 2003

Posts: 6356

run f secure on line scan

remove all the $hit in your laptop

this would be the first thing to do

you also need to run malware as pointed out

your computer is shagged with viruses and trojans

0
#5 01-11-2010 9:50pm

Alanstrainor

Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭

Join Date: September 2006

Posts: 22294

Moved from laptops/.

0
#6 02-11-2010 11:59am

mp22

Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭

Join Date: November 2008

Posts: 6308

http://www.boards.ie/vbulletin/showthread.php?t=2055274237 have a read here.If you have any vital stuff on your laptop back it up to disk or what ever you might have.heres another link that might help http://www.bleepingcomputer.com/virus-removal/remove-smart-defragmenter

0
Advertisement
#7 02-11-2010 5:42pm

hawkelady

Registered Users, Registered Users 2 Posts: 1,357 ✭✭✭

Join Date: November 2009

Posts: 1214

thanks a million mp22:D

0