If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

tv turns itself off

Options
  • 07-11-2010 10:39pm
    #1
    carsfan
    Closed Accounts Posts: 701 ✭✭✭


    Hi
    I bought an LG42ld790 a couple of weeks ago from you guys.
    I have a problem in that the tv turns itself off sometimes when turned on after a few seconds and the led flashes red after this. When I turn it on again it repeats this. If I plug it out and leave it a while it sometimes works fine and sometimes does not.
    I initially thought it had something to do with energy saving mode but am not so sure as adjusting this seems to make no difference.
    Any help appreciated as this is annoying not being able to rely on the tv.
    Thanks


Comments

  • Options
    #2
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    carsfan wrote: »
    Hi
    I bought an LG42ld790 a couple of weeks ago from you guys.
    I have a problem in that the tv turns itself off sometimes when turned on after a few seconds and the led flashes red after this. When I turn it on again it repeats this. If I plug it out and leave it a while it sometimes works fine and sometimes does not.
    I initially thought it had something to do with energy saving mode but am not so sure as adjusting this seems to make no difference.
    Any help appreciated as this is annoying not being able to rely on the tv.
    Thanks

    Carsfan,

    apologies for the inconvenience with this unit - they are normally an excellent unit.

    In the 1st instance I would suggest that you update the firmware (don't worry it's pretty simple) - you can find the update sortware here: http://www.lg.com/uk/support/product/support-product-profile.jsp?customerModelCode=42LD790&initialTab=drivers&targetPage=support-product-profile#

    If that does not work - could you call / PM or email us with your contact details and we will arrange to get an LG authorised engineer out to you?

    Keep me posted,

    ATB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...