Watch Out! Airtricity about....

jack presley

When these companies (and I'm not talking about Airtricity specifically) state that their electricity is 10% cheaper or whatever, what are they comparing it too? Is it the old ESB regulated rates, their own old rates, ESB's new rates etc?

moomoocow

Im sure the reps aren't going to be overly worried by someone who has over 2000 posts on an internet site and clearly has no life think about them. alot of people say if they come into my house ill do this and that to them but at the end of the day in most cases its not your house its the banks house.....

djrichard

Kara Damp Hairpin wrote: »

To be honest it seems you have come on here to plug Airtricity. Not exactly what we were discussing. Their rates are available on their website. It's how they behave at our doorsteps that we are discussing.

Im not here to plug them. Its not in my interest that you change yourself, I dont make any money from that. I was previously discussing the manner in which the reps behave. I was also giving my view on what we do in the agency I work for. I was trying to give some balance to the argument. If someone were to read whats on here and take it as gospel, they would have a VERY skewed vision of what happens in general.

Im not defending those that intend to mislead, every industry is blighted by them. The reality is Ireland is going through a very tough recession and utility bils are rising. Many more people will be in fuel poverty as the price hikes come into effect in the autumn. Everyone complains about rising costs, yet most Ive spoken to have any real idea about the changes that are happenimg in the domestic market. I think its great that Ireland has FINALLY caught up with virtually every other country in the EU and made an effort to allow competition. The only sad part is that even more companies have not applied to operate in Ireland.

bungler

moomoocow wrote: »

Im sure the reps aren't going to be overly worried by someone who has over 2000 posts on an internet site and clearly has no life think about them. alot of people say if they come into my house ill do this and that to them but at the end of the day in most cases its not your house its the banks house.....

I cant understand whats the point of the sentance in bold writting?

djrichard

jack presley wrote: »

When these companies (and I'm not talking about Airtricity specifically) state that their electricity is 10% cheaper or whatever, what are they comparing it too? Is it the old ESB regulated rates, their own old rates, ESB's new rates etc?

They refer to their own "standard rates" which currently are exactly the same as the Bord Gais gas rate, and the ESB standard rate. Not the new reduced ESB rate, which you only get if you are returning to them from another supplier, or you contact them and ask for the reduced rates. So for all those that object with comments such as "ive been with ESB all my life, Im loyal to them", let this be an eye opener to the modern business world. If they valued your loyalty, wouldnt they automatically give.the reduced rate to all of their existing customers? Of course not, why would they! When ive pointed this out to several people in their own homes, they have switched purely out of disgust.

bungler

djrichard wrote: »

They refer to their own "standard rates" which currently are exactly the same as the Bord Gais gas rate, and the ESB standard rate. Not the new reduced ESB rate, which you only get if you are returning to them from another supplier, or you contact them and ask for the reduced rates. So for all those that object with comments such as "ive been with ESB all my life, Im loyal to them", let this be an eye opener to the modern business world. If they valued your loyalty, wouldnt they automatically give.the reduced rate to all of their existing customers? Of course not, why would they! When ive pointed this out to several people in their own homes, they have switched purely out of disgust.

And what about when they change to Airtricity and all they get is hassle with your billing system. I think the CER had 9000 complaints regarding this for 2010 with ESB and BG both around 600.

Why would i want the hassle of this?

I also cant stand the bullsh*t peddled by Airtricity. I had one rep last week tell me that Airtricity suplly 100% green electricity, and i said no they dont and he tried to argue with me that they do. As i customer i should not have to educate a rep on his own company so why should i buy from someone who has NO product knowledge of their own product?

ytpe2r5bxkn0c1

moomoocow wrote: »

Im sure the reps aren't going to be overly worried by someone who has over 2000 posts on an internet site and clearly has no life think about them. alot of people say if they come into my house ill do this and that to them but at the end of the day in most cases its not your house its the banks house.....

:mad:
What the hell is all that meant to mean. I have over 2000 posts, yes but I have a very active life - thank you. As for my home - mine is mortgage free for the last 6 years, so what do you mean by the bank owning it? You are so full of it....:mad:

ytpe2r5bxkn0c1

djrichard wrote: »

Im not here to plug them. Its not in my interest that you change yourself, I dont make any money from that. I was previously discussing the manner in which the reps behave. I was also giving my view on what we do in the agency I work for. I was trying to give some balance to the argument. If someone were to read whats on here and take it as gospel, they would have a VERY skewed vision of what happens in general.

Sorry DJ, but I can only judge by the people that call to my house every couple of months and they all spout the same lies and are all very pushy and rude when I say no thanks.

ytpe2r5bxkn0c1

djrichard wrote: »

If they valued your loyalty, wouldnt they automatically give.the reduced rate to all of their existing customers?

Learn the law. The terms & conditions have changed so nobody can be automatically moved to new rates. This was all explained when their new rates were launched.

djrichard

Kara Damp Hairpin wrote: »

Learn the law. The terms & conditions have changed so nobody can be automatically moved to new rates. This was all explained when their new rates were launched.

Ah, sorry, I didnt realise that fact. It makes sense that they have to apply for the reduction when you think about it. They would have an unfair advantage. I wont use this in my pitch tomorrow.

Another poster mentioned billing complaints. Youre correct, they are much higher than the average in Ireland. Im not here long enough to know what the problem is. Scottish and Southern, the parent company, are generally regarded as the.best in customer service year after year in the UK. In northern Scotland, where Im from, theyre called Scottish Hydro Electric and almost everyone loves them, they are extremely loyal to them.

Hopefully Airtricity can improve their customer services quickly to restore some faith with their customers. That would make my job a lot easier as it has been an objection Ive came across in the higher demographic areas that Ive worked.

moomoocow

Kara Damp Hairpin wrote: »

:mad:
What the hell is all that meant to mean. I have over 2000 posts, yes but I have a very active life - thank you. As for my home - mine is mortgage free for the last 6 years, so what do you mean by the bank owning it? You are so full of it....:mad:

Im full of it at least i dont spend all my time pissing and moning about people who are doing a job behind a username, you may look down on them but at the end of the day there just trying to make money for themselfs.

busyliving

I recently worked for one of these sales companies here in Perth.

I am generally very sceptical of companies, who collect donations for charity like this company, but they filled me with an amount of ****e by the people running the company, about how I’d be helping the charity and they showed us how every donation is broken down and how the charity gets so much money.

But what they were showing us was the breakdown for the donation if it was carried out for 24 months which they didn’t tell us.

Sales companies are evil and the ones who work for charity are the lowest of the low, I mean the owner of the sales company I was working for was making circa AU$700,000 a year.

nicol

djrichard wrote: »

Ive been working for Airtricity for around 3 weeks now. I find it amazing that people are not sure who we represent. We wear bright green jackets with logos everywhere, have a blue airtricity bag, have an airtricity id badge around our necks and start the pitch with "hi there, its ******* from Airtricity, here is my id" whilst holding out the badge for them to see it easier.

In my case the guy was wearing a cheap black suit and didn't proffer any identification nor did he mention what company he actually worked for; he simply said the company he worked for was "working in conjunction with ESB". No mention of Airtricity in the first few minutes of our conversation until I bluntly asked him who he worked for. Poor practice from an employee / agent of Airtricity!!

MyAmber.net

Adyx wrote: »

I had literally just woken up today and had some guy banging on the door. When I answered...

And that's the key point.
The best way to keep away from all those sellers is not to open the door.
I learnt that from my friend who said "All my friends call me before calling into, so I know if someone knocks the door it's a seller". And it works perfectly.
All residents in my block do the same.
I experienced that when moved in and needed to borrow a wine opener.
Gave up after the 10th apartment and went to shop.

ytpe2r5bxkn0c1

moomoocow wrote: »

Im full of it at least i dont spend all my time pissing and moning about people who are doing a job behind a username, you may look down on them but at the end of the day there just trying to make money for themselfs.

I wouldn't call about 15 minuts a day all my time by any means. If you consider it so then things must be bad for oyu and I hope life will improve.

Do we not all, including yourself, use Usernames here?

Who's looking sown on anybody? I'm certainly not. Just because sellers from Airtricity come to our doors and misrepresent, not only themselves but the product they are selling, am I supposed to praise them for it? Is making money under false pretences, and signing Old people up to packages they did not want, justified by the fact that the seller is trying to make money? Of course not. Not that it's a comparison with any Airtrity salespeople but a conman or theif trys to make monaey for himself - are we to respect him for it?

Le Graduate

bungler wrote: »

And what about when they change to Airtricity and all they get is hassle with your billing system. I think the CER had 9000 complaints regarding this for 2010 with ESB and BG both around 600.

Where did you come up with these numbers?

the groutch

jack presley wrote: »

When these companies (and I'm not talking about Airtricity specifically) state that their electricity is 10% cheaper or whatever, what are they comparing it too? Is it the old ESB regulated rates, their own old rates, ESB's new rates etc?

djrichard wrote: »

They refer to their own "standard rates" which currently are exactly the same as the Bord Gais gas rate, and the ESB standard rate. Not the new reduced ESB rate, which you only get if you are returning to them from another supplier, or you contact them and ask for the reduced rates. So for all those that object with comments such as "ive been with ESB all my life, Im loyal to them", let this be an eye opener to the modern business world. If they valued your loyalty, wouldnt they automatically give.the reduced rate to all of their existing customers? Of course not, why would they! When ive pointed this out to several people in their own homes, they have switched purely out of disgust.

Kara Damp Hairpin wrote: »

Learn the law. The terms & conditions have changed so nobody can be automatically moved to new rates. This was all explained when their new rates were launched.

djrichard wrote: »

Ah, sorry, I didnt realise that fact. It makes sense that they have to apply for the reduction when you think about it. They would have an unfair advantage. I wont use this in my pitch tomorrow.

DJ Richard, you've been falsely badmouthing ESB (I'll give you the benefit of the doubt that you were'nt intentionally lying) to get customers to sign up to Airtricity.
Shows that you are no better than any of these other Airtricty salespeople, doing anything they can, including misrepresentation/lying to make their commissions.

The_Conductor

Le Graduate wrote: »

Where did you come up with these numbers?

Actual 2009 figures (they haven't published 2010 figures yet) are 1927 contacts with residential customers which resulted in 467 standard formal complaints, and 262 complex formal complaints.

Page 84 of the CER's annual report (for 2009- published August 2010) breaks down the types of complaint

Of the Standard complaints received by the CER- almost 1/2 are attributable to tariff disputes, and of the complex complaints received- about 40% are attributable to incorrect billing by suppliers.

A complaint breakdown by company is not included.

Preliminary (draft) 2010 figures indicate an increase in official complaints to over 3,500 in total.

When you look at the number of domestic customers out there- while 3,500 official complaints (if this is an accurate figure) is a large number of complaints- its only a very very small percentage of customers........

moomoocow

Kara Damp Hairpin wrote: »

I wouldn't call about 15 minuts a day all my time by any means. If you consider it so then things must be bad for oyu and I hope life will improve.

Do we not all, including yourself, use Usernames here?

Who's looking sown on anybody? I'm certainly not. Just because sellers from Airtricity come to our doors and misrepresent, not only themselves but the product they are selling, am I supposed to praise them for it? Is making money under false pretences, and signing Old people up to packages they did not want, justified by the fact that the seller is trying to make money? Of course not. Not that it's a comparison with any Airtrity salespeople but a conman or theif trys to make monaey for himself - are we to respect him for it?

Well for a start anyway you'd want to learn how to spell.

Yes i use a Ustername like everyone but what im trying to say is would you be such a big man and be all talk to one of theres reps if you were face to face.

You make alot of clams of people doing this and that you'd want to have some kind of proff to back theres clams up.

Witch begs the question are you in fact a falied salesman of some sort?

ytpe2r5bxkn0c1

moomoocow wrote: »

Well for a start anyway you'd want to learn how to spell.

Yes i use a Ustername like everyone but what im trying to say is would you be such a big man and be all talk to one of theres reps if you were face to face.

You make alot of clams of people doing this and that you'd want to have some kind of proff to back theres clams up.

Witch begs the question are you in fact a falied salesman of some sort?

I take it your reference to spelling refers to "oyu" as opposed to "you" and "sown" instead of "down"; these are typos and not misspellings.

I also take it that your lack of punctuation and your spelling is meant to be humorous. Failed!

I have had these salespeople at my door. I have caught then out on the incorrect information they peddled. so, yes I have talked to them face to face.

I have never been employed in sales. Not even anything close.

I have plenty of proof of what Airtricity people incorrectly claimed at my home and I'd love to know how you feel otherwise. What basis have you for assuming so much about me? What is wrong with a decent measured debate on this subject?

Oh, and remember this:

moomoocow wrote: »

The electricity to(sic) supply is all made from the wind and goes into the grid along with the ESB and Board Gas(sic).

No they dont(sic) pay a cardon tax because they are producing the electricity themselfs(sic) from the wind, where as the ESB produce theres(sic) from burning coal etc, also Board Gas buy the electricity from the ESB as they dont produce there(sic) own

and

... a friend of mine works for Airtricty(not in sales) so im(sic) sure he knows a whole lot more about it then you do. Also they are not Scottish and Southern Energy they are owned by them theres a bit of a difference there.

Board Gais dont produce there electricity last time i(sic) looked they were a gas compnay(sic) not an electricity company.

But since your(sic) such an expert on the subject i wont(sic) say anymore because im sure it'll be all wrong

You didn't know that Bord Gais Energy have generated Electricity since 2009. Or that not all their electricity is generated by wind power, or that they pay carbon tax. Or that Airtricity is a trading name of Scottish and Southern.

You promised to say no more, as you would be wrong. And wrong you certainly have been. Talk to your friend in Airtricity again and get some facts. Not that a lack of facts stops you making accusations against me.

the groutch

moomoocow wrote: »

Well for a start anyway you'd want to learn how to spell.

Yes i use a Ustername like everyone but what im trying to say is would you be such a big man and be all talk to one of theres reps if you were face to face.

You make alot of clams of people doing this and that you'd want to have some kind of proff to back theres clams up.

Witch begs the question are you in fact a falied salesman of some sort?

Delancey

moomoocow wrote: »

Well for a start anyway you'd want to learn how to spell.

Yes i use a Ustername like everyone but what im trying to say is would you be such a big man and be all talk to one of theres reps if you were face to face.

You make alot of clams of people doing this and that you'd want to have some kind of proff to back theres clams up.

Witch begs the question are you in fact a falied salesman of some sort?

Delighted to see your spelling is 100% moomoocow :rolleyes:

tallaghtoutlaws

moomoocow wrote: »

Witch begs the question are you in fact a falied salesman of some sort?

I find this bit hilarious. Those guys going door to door are not salesmen. If they were any good at it they wouldn't need to completely bull**** you or lie to you to make a sale. Also they wouldn't be working for free if they were any good as salesmen.

I worked in sales for years and Id say out of the 20 or of those guys who have come to my door only 3 of them could actually give you a decent sales pitch. The rest are just horrible at it.

Now sure they are guys trying to make money in hard times etc etc But trying to sell like the dodgy characters salesmen are perceived to be wont get you far especially cold calling on a residential door step.

moomoocow

Kara Damp Hairpin wrote: »

I take it your reference to spelling refers to "oyu" as opposed to "you" and "sown" instead of "down"; these are typos and not misspellings.

I also take it that your lack of punctuation and your spelling is meant to be humorous. Failed!

I have had these salespeople at my door. I have caught then out on the incorrect information they peddled. so, yes I have talked to them face to face.

I have never been employed in sales. Not even anything close.

I have plenty of proof of what Airtricity people incorrectly claimed at my home and I'd love to know how you feel otherwise. What basis have you for assuming so much about me? What is wrong with a decent measured debate on this subject?

Oh, and remember this:


and



You didn't know that Bord Gais Energy have generated Electricity since 2009. Or that not all their electricity is generated by wind power, or that they pay carbon tax. Or that Airtricity is a trading name of Scottish and Southern.

You promised to say no more, as you would be wrong. And wrong you certainly have been. Talk to your friend in Airtricity again and get some facts. Not that a lack of facts stops you making accusations against me.

Maybe because i have better things to do then spend all day looking up facts about companies and trying to make myself look smart.

Im sure you have met them face to face but what im saying is would you or anyone ealse on this do what they clam they would do to the people who call to them? I think not.

As i said before im sure there not going to be worried about people who have thousands of post on a website and think there some kind of voice of the people

the groutch

moomoocow wrote: »

Maybe because i have better things to do then spend all day looking up facts about companies and trying to make myself look smart.

like spend all day posting rubbish about something you know nothing about?

jack presley

moomoocow wrote: »

Maybe because i have better things to do then spend all day looking up facts about companies and trying to make myself look smart.

I don't think it's to make yourself smart why you should be doing that. It's to make sure what you are saying is correct. If you going to make a claim about a company (or a person for that matter) you really should be able to back it up with facts and not just here-say or waffle that you heard from a mate down the pub.

moomoocow

the groutch wrote: »

like spend all day posting rubbish about something you know nothing about?

I never said i knew anything about it did i? I dont clam to know everything but some people hear seem to think they do

dudara

@moomoocow Please familiarise yourself with the concept of "Attack the post, not the poster".

Personal abuse towards a fellow poster will not be tolerated. Please take the time to read the forum charter before posting again.

To all other posters The same message applies, personal abuse and intolerance will result in immediate bans.

dudara

moomoocow

It's funny the only reason i post anything on this is to rise people and show how sad you people really are. By that i mean if your sad enough to go on an internet site to piss and mone because someone knocked on your door and made you get up to answer it you really would want to get a life. I think iv good quite a good job of what i set out to do

dudara

moomoocow Banned for 7 days for continuing the argument.

dudara

sendit

Iv no idea what peoples experences are with Airtricity reps but to be fair the title of this thread makes out that there trying to rob people of something

dudara

I think that this thread has ran for long enough at this stage.

dudara